HP Designjet 5000 HP Designjet 5000 series printer - User's Guide - Page 102
Warped Lines on Media, Blurred Lines (Ink “Bleeds” from Lines), Marks or Scratches on Glossy Paper
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Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Warped Lines on Media The media itself may be warped. This can happen if it has been used or stored in an extreme environment. For all environmental specifications, see Environmental Specifications. Marks or Scratches on Double-sided Media If you are using double-sided media and there are marks and scratches evident on the media, it may mean the platen needs cleaning. Perform the procedures detailed in Cleaning the Platen. Blurred Lines (Ink "Bleeds" from Lines) Perhaps you have adjusted the drying time in the front-panel menu to speed up the printer output. Set "Drying time" to "Automatic". For details of drying time adjustments, see Drying Time Settings. Marks or Scratches on Glossy Paper Glossy paper may be extremely sensitive to the bin or anything that it comes into contact with directly after printing. This will depend on the amount of ink printed and the environmental conditions that are present at the time of printing. Avoid any contact with the paper and handle the print with care until quite some time has elapsed. Smears or Scratching on the Image This problem can appear on paper-based coated media if a lot of ink was printed. The media absorbs the ink quickly and expands. As the printheads move over the paper, the printheads and the paper come into contact with each other and the printed image is smeared. 1. Press the Cancel key on the front-panel; if you continue to print, the paper may damage the printheads. 2. Cancel the print job from your computer application. In order to obtain better results perform the following: Use HP recommended media. If the image you are printing has intense color, try using HP Heavyweight Coated Paper Economy through the front-panel. Use extended margins see Adjusting Margins, or try to increase the print