HP Designjet 5000 HP Designjet 5000 series printer - User's Guide - Page 111

Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Communication Problems Symptoms are:  The front-panel display does not show the 'Receiving' message when you have sent an image to the printer.  Your computer displays an error message when you are trying to print.  Your computer or printer "hangs" (stays idle) while communication is taking place.  Your printed output shows random or inexplicable errors (misplaced lines, partial graphics etc.) How to Solve the Problem:  Have you selected the correct printer in your software?  Does the printer work correctly when printing from other software?  Very large prints may take some time to receive, process and print.  If the printer is connected to a network, try using it when connected directly to your computer through a parallel cable.  If your printer is connected to your computer through any other intermediate devices, such as switch boxes, buffer boxes, cable adapters, cable converters, etc., try using it when connected directly to your computer.  Try another interface cable. For details of supported cables, see Interface Specifications.  Make sure the graphic language setting is set to the correct setting see Changing the Graphics Language. File Size and Memory Usage There is no direct relationship between file size on your computer and memory used in the printer to print the file. In fact, because of file compression (and general complexity) it is often impossible to estimate how much memory will be used. This means that some large prints will print fine, but smaller prints may not and you will have to add more memory to you printer.