HP Designjet 5000 HP Designjet 5000 series printer - User's Guide - Page 73
Finding the Source of Your Problem - power supply error 1
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Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Finding the Source of Your Problem 1. Look at the front-panel display for messages. See Message Descriptions for an explanation of frontpanel messages. language setting (in Device setup / Lang) matches the requirements of your software. If you have changed your interface, switch the printer off and then on again before trying to print. 2. Test the printer: Switch the printer off with the power switch at the back of the printer. Make sure that the power cord is firmly inserted in the printer and plugged in to an outlet that you know works. If the front-panel displays an error message while initializing, make a note of the error message and refer to Message Descriptions. Switch the printer On, if the printer reaches the Ready status, try and print a Demo Print. See Internal Prints. If this prints correctly, the problem is not with the printer. Test your computer hardware and interface. Make sure that you have the correct interface cable between the computer and the printer and that it is firmly connected to the correct ports. Check that your printer's graphics