HP Designjet 5000 HP Designjet 5000 series printer - User's Guide - Page 99
Clearing a Media Jam - error codes
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Page 99 highlights
Introduction Media & Ink Solutions Front-Panel Solving Problems Image Quality Problems Ink Supply Problems Clearing a Media Jam Media Problems The "Switch Power Off" message is usually shown when there is a media jam. ! Switch Power off Check printhead path (x) ! Switch power off Check media path (x) Printer Options Image Error Other Other Problems Index Getting Help Internal error code The printer must be cleared before the printer can operate again. There are two types of media jam: A jam that prevents the carriage from moving from one side of the printer to the other. This is called Printhead path jam. See Check Printhead Path procedure. A jam that prevents the media from advancing into the printer correctly. This is called a Media Path Jam. See Check Media Path. Click on this icon to run the animation sequence. A printable version of the sequence is also available so that you can take the key illustrations to the printer, if it is remote from your computer. Continued.