HP Designjet 5000 HP Designjet 5000 series printer - User's Guide - Page 105
The Image is Incomplete, If the Print is Completely Blank, If the Output Contains Only a Partial Print
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Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help The Image is Incomplete If the Print is Completely Blank If the front-panel graphics language setting is Automatic (the default), try the other settings: (PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file, etc.), and send the file again. If the Output Contains Only a Partial Print Did you press Cancel before all the data was received by the printer? If so, you have ended the data transmission and will have to print the page again. The I/O Setup / I/O Time-out setting may be too short. From the front-panel menu you can increase the I/O Time-out setting to a longer period and then send the print again. There may be a communications problem between your computer and the printer. Check your interface cable. Check to make sure that your software settings are correct for your current page size (e.g., long-axis prints). If you are using network software, make sure it has not timed out. If the Image is Clipped This normally indicates a discrepancy between the actual printing area on the loaded media and the printing area as understood by your software. For general advice on printing areas and page size, see Page Format. Check the actual printing area for the media size you have loaded. printing area = media size - margins. For media size and margins, see Printable Area. Check what your software understands to be the printing area (which it may call "printable area" or "imagable area"). For example, some software applications assume standard printing areas that are larger than those used in this printer. Check that the orientation of the media is the same as that assumed by your software. The front-panel Page format / Rotate option changes both the orientation of a print and, the orientation of the page. It is possible that a rotated image on roll media may be slightly clipped in order to retain the correct page size, as explained on Page Size and Clipped Images. You may have asked to rotate the page from portrait to landscape on media that