HP Designjet 5000 HP Designjet 5000 series printer - User's Guide - Page 112
The Printer does not Print, Select PS Encoding > Binary from the Internal RIP - encoder
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Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help The Printer does not Print You may have a power problem. If there is no activity at all from the printer, the front-panel does not respond, check that the power cable is connected correctly and that there is power available at the socket. If you are using a Macintosh and the print job does not print, ensure the printer language is set to Postscript or Automatic. You may have a problem with your application driver. Is your software configured for this printer? For general advice, see the Setup instructions. For advice specific to your software, see the documentation supplied with the driver. If you have connected your computer to the printer's parallel port and tried to print a binaryencoded PostScript file it will not print. The parallel port will only accept ASCII-encoded PostScript print files. The front-panel will display the message "Error processing job / Flushing rest of job". Connect your computer to the JetDirect Print Server and send the print file again. You could also connect your computer via the LAN connection of your printer and send the binary encoded PostScript print file again. You are trying to send binary encoded data through the TCP/IP network to your printer. Select PS Encoding > Binary from the Internal RIP Settings menu and send the file again. If you continue to have problems, see Getting Help.