Netgear DGN2200M DGN2200M User Manual (PDF) - Page 99

Troubleshooting, Basic Functioning

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7. Troubleshooting 7 This chapter provides information about troubleshooting your N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to Basic Functioning on page 99. • Have I connected the router correctly? Go to Basic Functioning on page 99. • I cannot access the router's configuration with my browser. Go to Cannot Log In to the Wireless-N Modem Router on page 102. • I have configured the router but I cannot access the Internet. Go to Troubleshooting the Internet Connection on page 103. • I cannot remember the router's configuration password. Go to Restoring the Default Configuration and Password on page 107. • I want to clear the configuration and start over again. Go to Restoring the Default Configuration and Password on page 107. Basic Functioning After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on. 2. After approximately 10 seconds, verify the following: • The LAN port LEDs are lit for any local ports that are connected. • The ADSL Link LED is lit. If the ADSL link LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port's LED is green. If the port is 10 Mbps, the LED is amber. Chapter 7. Troubleshooting | 99

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Chapter 7.
Troubleshooting
|
99
7
7.
Troubleshooting
This chapter provides information about troubleshooting your N300 Wireless ADSL2+ Modem
Router DGN2200M Mobile Edition. After each problem description, instructions are provided to
help you diagnose and solve the problem. For the common problems listed, go to the section
indicated.
•
Is the router on?
Go to
Basic Functioning
on page 99.
•
Have I connected the router correctly?
Go to
Basic Functioning
on page 99.
•
I cannot access the router’s configuration with my browser.
Go to
Cannot Log In to the Wireless-N Modem Router
on page 102.
•
I have configured the router but I cannot access the Internet.
Go to
Troubleshooting the Internet Connection
on page 103.
•
I cannot remember the router’s configuration password.
Go to
Restoring the Default Configuration and Password
on page 107.
•
I want to clear the configuration and start over again.
Go to
Restoring the Default Configuration and Password
on page 107.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power LED is on.
2.
After approximately 10 seconds, verify the following:
•
The LAN port LEDs are lit for any local ports that are connected.
•
The ADSL Link LED is lit.
If the ADSL link LED is lit, a link has been established to the connected device. If a LAN
port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is
10 Mbps, the LED is amber.