Panasonic WJ-HD716/1000 Operating Instructions - Page 124

Troubleshooting

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Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages Cannot access from the browser. • Is the Ethernet cable firmly connected to the 10BASE- T/100BASE-TX port? _ Confirm the cable is firmly connected. • Is the connection indicator of the 10BASE-T/-100BASE- TX port lit? When it is not lit, connection to a LAN is not established or a network is not working correctly. _ Confirm that the connection indicator of the 10BASE- T/100BASE-TX port is lit. Refer to the system adminis- trator if it is not lit. • Is the valid IP address set? Refer to a system administrator for further information about the settings. Installation Guide • Are you accessing the wrong IP address? Check the connection as follows: >ping "IP address of this recorder" If there is reply from the recorder, the connection is nor- _ mal. If not, check the settings of the IP address and the subnet mask. • Is the same IP address provided to other devices? Refer to a system administrator for further information about the settings. Installation Guide • Are there contradictions between the address and the network subnet to be accessed? When the recorder and the client (PC) are on the same subnet, is the same subnet set for the IP addresses of the recorder and the PC? Or is "Use Proxy Server" for the settings of the browser checked? When accessing the recorder in the same subnet, entering the address of the recorder in the "Don't Use Proxy For These Addresses" box is recommended. Installation Guide 124

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124
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a
problem is not described below.
Symptom
Cause/solution
Reference
pages
Cannot access from the
browser.
• Is the Ethernet cable firmly connected to the 10BASE-
T/100BASE-TX port?
Confirm the cable is firmly connected.
_
• Is the connection indicator of the 10BASE-T/-100BASE-
TX port lit?
When it is not lit, connection to a LAN is not established
or a network is not working correctly.
Confirm that the connection indicator of the 10BASE-
T/100BASE-TX port is lit. Refer to the system adminis-
trator if it is not lit.
_
• Is the valid IP address set?
Refer to a system administrator for further information
about the settings.
Installation
Guide
• Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this recorder"
If there is reply from the recorder, the connection is nor-
mal. If not, check the settings of the IP address and the
subnet mask.
_
• Is the same IP address provided to other devices?
Refer to a system administrator for further information
about the settings.
Installation
Guide
• Are there contradictions between the address and the
network subnet to be accessed?
When the recorder and the client (PC) are on the same
subnet, is the same subnet set for the IP addresses of
the recorder and the PC?
Or is "Use Proxy Server" for the settings of the browser
checked?
When accessing the recorder in the same subnet, enter-
ing the address of the recorder in the "Don’t Use Proxy
For These Addresses" box is recommended.
Installation
Guide