Panasonic WJ-HD716/1000 Operating Instructions - Page 125

Symptom, Cause/solution, Reference, s, Cannot play

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Symptom The image displayed on the browser is not being refreshed. Image refresh of the browser is slow. Response of the browser is slow. A pop-up is not displayed on the browser. Cannot close the authentication window displayed when displaying the basic operation window. Audio is interrupted during playback using the viewer software. Cannot play the downloaded recorded images. No alarm action is taken. An error message is displayed when trying to launch the viewer software by dragging and dropping multiple files onto it. Cause/solution Reference pages • Depending on the traffic of the network, there might be difficulties in displaying images. Press the [F5] button _ on the keyboard to request images. • Isn't the network traffic heavy? These symptoms may occur when the network traffic is heavy. _ • It may be possible that a pop-up blocker other than Internet Explorer is activating. Check the installed software and cancel the pop-up blocker. • Are the correct user name and password entered? Confirm the correct user name and password. _ Installation Guide • When playing images recorded at a higher recording rate, audio may sometimes be played interrupted. _ • When any setting of the setup menu has been changed during the download, the download will be canceled automatically. In this case, the downloaded file is not a complete file and it is impossible to play it. • Isn't the alarm suspended? Cancel the alarm suspension. • Try to launch by dragging and dropping fewer files or launch the viwer software first by double-clicking. _ 58, 102 _ 125

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125
Symptom
Cause/solution
Reference
pages
The image displayed on
the browser is not being
refreshed.
• Depending on the traffic of the network, there might be
difficulties in displaying images. Press the [F5] button
on the keyboard to request images.
_
Image refresh of the
browser is slow.
Response of the
browser is slow.
• Isn't the network traffic heavy?
These symptoms may occur when the network traffic is
heavy.
_
A pop-up is not
displayed on the
browser.
• It may be possible that a pop-up blocker other than
Internet Explorer is activating. Check the installed soft-
ware and cancel the pop-up blocker.
_
Cannot close the
authentication window
displayed when
displaying the basic
operation window.
• Are the correct user name and password entered?
Confirm the correct user name and password.
Installation
Guide
Audio is interrupted
during playback using
the viewer software.
• When playing images recorded at a higher recording
rate, audio may sometimes be played interrupted.
_
Cannot play the
downloaded recorded
images.
• When any setting of the setup menu has been changed
during the download, the download will be canceled
automatically. In this case, the downloaded file is not a
complete file and it is impossible to play it.
_
No alarm action is taken.
• Isn't the alarm suspended?
Cancel the alarm suspension.
58, 102
An error message is
displayed when trying to
launch the viewer
software by dragging
and dropping multiple
files onto it.
• Try to launch by dragging and dropping fewer files or
launch the viwer software first by double-clicking.
_