Sharp MX-C300W Operating Guide - Page 147

The paper loaded in the tray is not the same size as that, runs off the paper.

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TROUBLESHOOTING Problem The printed image is light and uneven. The printed image is dirty. The printed image is skewed or it runs off the paper. Cause and solution The paper is loaded so that printing takes place on the back side of the paper. → Some paper types have a front and back side. If the paper is loaded so that printing takes place on the back side, toner will not adhere well to the paper and a good image will not be obtained. You are using paper that is outside the specified size and weight range. → Use copy paper within the specified range. Paper curled or damp. → Do not use curled or crimped paper. Replace with dry copy paper. During periods when the machine is not used for a long time, remove the paper from the tray and store it in a dark place in a bag to prevent moisture absorption. You did not set sufficient margins in the paper settings of your application. → The top and bottom of the paper may be dirty if the margins are set outside of the specified print quality area. → Set the margins in the software application within the specified print quality area. Black dots or smudges appear on the printed output. → Run fixing cleaning mode. The letter "V" is printed on a sheet of paper and the fixing unit is cleaned. The paper loaded in the tray is not the same size as that specified in the printer driver. → Check if the "Paper Size" options suit the size of the paper loaded in the tray. If the "Fit To Paper Size" setting is activated, make sure that the paper size selected from the drop-down list is the same as the size of the loaded paper. The orientation of document setting is not correct. → Click the "Main" tab in the printer driver setup screen, and verify if the "Image Orientation" option is set to your requirements. Paper is not loaded properly. → Make sure the paper is properly loaded. You did not correctly specify the margins for the application in use. → Check the layout of the document margins and the paper size settings for the application you are using. Also check if the print settings are specified correctly to suit the paper size. Page 19 16 - - 179 - - 19 - 147

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147
TROUBLESHOOTING
The printed image is light and
uneven.
The paper is loaded so that printing takes place on the
back side of the paper.
→
Some paper types have a front and back side. If the paper is
loaded so that printing takes place on the back side, toner will not
adhere well to the paper and a good image will not be obtained.
19
The printed image is dirty.
You are using paper that is outside the specified size and
weight range.
→
Use copy paper within the specified range.
16
Paper curled or damp.
→
Do not use curled or crimped paper. Replace with dry copy paper.
During periods when the machine is not used for a long time,
remove the paper from the tray and store it in a dark place in a
bag to prevent moisture absorption.
–
You did not set sufficient margins in the paper settings of
your application.
→
The top and bottom of the paper may be dirty if the margins are
set outside of the specified print quality area.
→
Set the margins in the software application within the specified
print quality area.
–
Black dots or smudges appear on the printed output.
→
Run fixing cleaning mode. The letter "V" is printed on a sheet of
paper and the fixing unit is cleaned.
179
The printed image is skewed or it
runs off the paper.
The paper loaded in the tray is not the same size as that
specified in the printer driver.
→
Check if the "Paper Size" options suit the size of the paper loaded
in the tray.
If the "Fit To Paper Size" setting is activated, make sure that the
paper size selected from the drop-down list is the same as the
size of the loaded paper.
–
The orientation of document setting is not correct.
→
Click the "Main" tab in the printer driver setup screen, and verify if
the "Image Orientation" option is set to your requirements.
–
Paper is not loaded properly.
→
Make sure the paper is properly loaded.
19
You did not correctly specify the margins for the
application in use.
→
Check the layout of the document margins and the paper size
settings for the application you are using. Also check if the print
settings are specified correctly to suit the paper size.
–
Problem
Cause and solution
Page