Sharp MX-C300W Operating Guide - Page 150
Printing does not take place after, Does an error message appear regarding adding paper
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TROUBLESHOOTING Problem Cause and solution Does the receiving fax machine have paper? → Check with the operator of the receiving machine. Is the receiving machine ready to receive? → Check with the operator of the receiving machine. Cannot send a fax. Are you using a transmittable original size? → Check the transmittable sizes. Was the original size detected correctly? → Check size of the original. The message "Reading canceled. Please retry sending operation." appears. → If you attempt transmission while the message "Warming-up." appears, the transmission may not take place correctly. Repeat the transmission. The transmitted image prints out blank at the receiving side. Was the original placed so that the correct side is scanned? → Make sure the original is placed so that the correct side is scanned. If the receiving machine is using thermal paper, was the thermal paper loaded with the wrong side out? → Check with the operator of the receiving machine. Were line conditions poor due to thunder or another reason? The transmitted image is distorted. → Try the transmission again. Were the resolution and exposure settings suitable? → Check the resolution and exposure settings. White or black lines appear in the transmitted image. Is the document glass or the scanning glass for the document feeder (the long, narrow glass) dirty? → Clean the document glass or the scanning glass for the document feeder. Transmission does not take place Is the machine's clock set to the correct time? at the specified time. → Set the clock to the correct time. Printing does not take place after reception. Does an error message appear regarding adding paper, replenishing toner, or a misfeed? (This means that printing is not possible.) → Restore printing capability as instructed by the display message. Printing will begin. Is forwarding (Inbound Routing function) selected in the Web page for a received fax? → If you need to print a received fax, ask your administrator. When the Inbound Routing function is enabled in the Web pages, received faxes are automatically forwarded to a specified address. If "Print at Error" is selected when Inbound Routing is enabled, received faxes will only be printed when an error occurs. A received fax prints out blank. Was the wrong side of the original scanned in the transmitting machine? → Check with the operator of the transmitting machine. The received image is faint. Is the original faint? → Ask the other party to re-send the fax using a suitable exposure setting. The received image is distorted. Were line conditions poor due to thunder or another reason? → Ask the other party to send the fax again. Page - - 82 82 - 27 - - - 163 176 122 - - - - 150