Western Digital WDBACG0020HCH User Manual - Page 116

Troubleshooting, First Steps Checklist, Resetting the My Book Live

Get Western Digital WDBACG0020HCH - My Book Live PDF manuals and user guides
UPC - 718037767963
View all Western Digital WDBACG0020HCH manuals
Add to My Manuals
Save this manual to your list of manuals

Page 116 highlights

TROUBLESHOOTING 14 Troubleshooting First Steps Checklist Resetting the My Book Live Specific Problems and Corrective Actions For any issue, first ensure that you are using the latest firmware for My Book Live. See "Updates" on page 61 for update instructions. First Steps Checklist „ Is the power supply plugged in to the wall outlet and the drive? „ Are all cables correctly connected and secured? „ Is the status indicator green? If not, refer to "Checking the Front Panel LED" on page 10. Resetting the My Book Live If you have set a password or a static IP address on My Book Live Dashboard and have forgotten it, pressing the reset button while the device is powered up resets the password to the default value of none and to default IP settings. Resetting does not erase your files. Follow the instructions below to reset the device using the reset button: WARNING! Do not move the unit while it is turned on. If you do not have access to the back of the unit, unplug the drive from the power source, turn the drive around so you do have access, and then plug the drive in again. 1. With the device powered on, insert a paperclip or narrow tipped pen into the reset button slot on the back of the unit: 2. Press and hold down the reset button for four seconds. The device reboots (this may take up to three minutes). MY BOOK LIVE 111 USER MANUAL

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
14
TROUBLESHOOTING
111
MY BOOK LIVE
USER MANUAL
Troubleshooting
First Steps Checklist
Resetting the My Book Live
Specific Problems and Corrective Actions
For any issue, first ensure that you are using the latest firmware for My Book Live.
See “Updates” on page 61 for update instructions.
First Steps Checklist
Is the power supply plugged in to the wall outlet and the drive?
Are all cables correctly connected and secured?
Is the status indicator green? If not, refer to “Checking the Front Panel LED”
on page 10.
Resetting the My Book Live
If you have set a password or a static IP address on My Book Live Dashboard and
have forgotten it, pressing the reset button while the device is powered up resets the
password to the default value of none and to default IP settings. Resetting does not
erase your files.
Follow the instructions below to reset the device using the reset button:
1.
With the device powered on, insert a paperclip or narrow tipped pen into the
reset button slot on the back of the unit:
2.
Press and hold down the reset button for four seconds. The device reboots (this
may take up to three minutes).
WARNING!
Do not move the unit while it is turned on. If you do not have
access to the back of the unit, unplug the drive from the power
source, turn the drive around so you do have access, and then
plug the drive in again.