HP 6500 User Guide

HP 6500 - Officejet Wireless All-in-One Color Inkjet Manual

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  • HP 6500 | User Guide - Page 1
    OFFICEJET 6500 User Guide Podręcznik użytkownika E709
  • HP 6500 | User Guide - Page 2
  • HP 6500 | User Guide - Page 3
    HP Officejet 6500 (E709) All-in-One Series User Guide
  • HP 6500 | User Guide - Page 4
    ... copyright laws. The only warranties for HP products and services are set forth in the express ... should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial.... 6. Install the product in a protected location where no one can step on or trip over the line...
  • HP 6500 | User Guide - Page 5
    ... messages...21 Critical error messages...21 Change device settings...21 Use the HP software...22 Use the HP photo and imaging software...22 Use the HP productivity software...23 Load originals...24 Load an original on ... sizes...30 Understand supported media types and weights...33 Set minimum ...
  • HP 6500 | User Guide - Page 6
    ... a scanned document using optical character recognition (OCR) software...47 Change scan settings...47 Cancel a scan job...47 ...a fax to multiple recipients from the device control panel ...58 Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS X)...58 Send a color original...
  • HP 6500 | User Guide - Page 7
    Contents Receive a fax...61 Receive a fax manually...62 Set up backup fax reception...63 Reprint received faxes from memory...64 Poll to receive a fax...64 Forward faxes to another number...65 Set the paper size for received faxes...65 Set automatic reduction for incoming faxes...66 Block junk fax ...
  • HP 6500 | User Guide - Page 8
    ... the Toolbox...95 Toolbox tabs ...96 Network Toolbox...96 Use the HP Solution Center (Windows)...97 Embedded Web server......server...98 Embedded Web server pages...99 HP Printer Utility (Mac OS X)...99 Open ...HP Printer Utility...99 HP Printer Utility panels...99 Use the HP Device Manager (Mac...
  • HP 6500 | User Guide - Page 9
    ... hoc wireless network connection...138 Guidelines for reducing interference on a wireless network...138 Configure your firewall to work with HP devices...138 Change the connection method...139 Guidelines for ensuring wireless network security...140 To add ...
  • HP 6500 | User Guide - Page 10
    9 Maintain and troubleshoot Work with ink cartridges...143 Information on ink cartridges and the printhead...144 Check the ... cartridges...149 Advanced printhead maintenance...151 Clean the printhead...151 Align the printer...152 Usage information collection...153 Print and evaluate a print quality ...
  • HP 6500 | User Guide - Page 11
    ... network problems...217 Solve wireless problems (some models only)...217 Basic wireless troubleshooting...218 Advanced wireless troubleshooting...218 Make sure your ...SSID...222 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...222 Make ...
  • HP 6500 | User Guide - Page 12
    ...227 Clear paper jams...227 Avoid paper jams...229 Errors...229 Printhead......235 Device Disconnected...235 Ink Alert...235 HP recommends you have... Previously used genuine HP cartridge...240 Ink Service Capacity Warning...241... Accessories...242 Supplies...242 Supported ink cartridges...243 HP media...243...
  • HP 6500 | User Guide - Page 13
    ...B Support and warranty Obtain electronic support...244 Warranty...245 Ink cartridge warranty information...246 Obtain HP telephone support...247 Support process...247 Before you call...247 HP support by phone...248 Phone support period...248 Telephone support...
  • HP 6500 | User Guide - Page 14
    Regulatory information for wireless products (some models only)...267 Exposure to radio frequency radiation...268 Notice to users ......273 Material safety data sheets...273 Recycling program...273 HP inkjet supplies recycling program...273 Disposal of waste equipment by users in private households in ...
  • HP 6500 | User Guide - Page 15
    ... is provided with the device, it is also available on the HP Website www.hp.com/ support. Included on the Starter CD.... Wireless Getting Started Guide (some models only) Toolbox (Microsoft® Windows®) HP..., such as access to the HP photo and imaging Typically installed with the device software. Get...
  • HP 6500 | User Guide - Page 16
    ...more information, see Use the HP Solution Center (Windows). HP Printer Utility (Mac ...printer status page. The HP Printer Utility is typically installed with the device software. Location Logs ...pages printed from the trays and accessories www.hp.com/support www.hp.com For more information, see Obtain ...
  • HP 6500 | User Guide - Page 17
    ... operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/accessibility. For accessibility information for Mac OS X, visit ...
  • HP 6500 | User Guide - Page 18
    Chapter 1 Front view 1 2 3 4 5 6 7 8 9 Automatic document feeder (ADF) Device control panel Display Memory card slots Output tray Output tray extension Input tray Scanner glass Scanner backing Printing supplies area 14 Get started
  • HP 6500 | User Guide - Page 19
    1 2 3 Print-carriage access door Ink cartridges Printhead Back view 1 2 3 4 5 6 Rear universal serial bus (USB) port Ethernet port Power input 1-Line (fax), 2-EXT (phone) Rear access panel Duplexer (some models only) Device control panel buttons and lights ...
  • HP 6500 | User Guide - Page 20
    ... setting. Three stars for Best, two stars for Good, and one star for Fast. Reduce/Enlarge: Allows you to resize the copy. 5 6 7 8 9 10 11 Wireless light: The wireless light is lit when the ...off, and then unplug the power cord. 13 14 One-touch speed-dial buttons: Access the first ...
  • HP 6500 | User Guide - Page 21
    ... Color: Starts a color copy job. NOTE: To make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the ... Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the ...
  • HP 6500 | User Guide - Page 22
    ... device for wireless communication (some models only). Turn off the device Turn off the HP all-in-one by pressing the Power button located on the ... the power cord or turning off a power strip. If you improperly turn off the HP all-in-one, the print carriage might not return to the...
  • HP 6500 | User Guide - Page 23
    2 Use the device NOTE: If you are using HP Officejet 6500 E709a/E709d, you cannot scan and print at the same time. The device must finish ... menus Device control-panel message types Change device settings Use the HP software Load originals Select print media Load media Print on...
  • HP 6500 | User Guide - Page 24
    ... two-sided (some models only) NOTE: The Copy menu is not available on the HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r). To make a copy using these models, the HP All-in-One must be connected to a computer, the computer must be turned ...
  • HP 6500 | User Guide - Page 25
    ... places From the device control panel. From the HP Solution Center (Windows) or HP Device Manager (Mac ...server. NOTE: When you are configuring settings in HP Solution Center or in the HP Device Manager, you ...and then press OK. To change settings from the HP Solution Center (Windows) ▲ Double-click ...
  • HP 6500 | User Guide - Page 26
    ... the setting and then click Apply. Use the HP software This section includes the following topics: • ... HP photo and imaging software entry point is the HP Photosmart Software window. If you have a ... HP photo and imaging software entry point is the HP Photosmart Studio window. Regardless, 22 Use ...
  • HP 6500 | User Guide - Page 27
    ...All Programs, select HP, and then click HP Photosmart Software. 2. If you have more than one HP device installed, select the tab with your product's...HP Photosmart Studio icon in the Dock. Use the HP productivity software The HP Document Manager (Windows only) allows you to organize ...
  • HP 6500 | User Guide - Page 28
    ...scanner glass Load an original in the automatic document feeder (ADF) NOTE: To make a copy using the HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on....
  • HP 6500 | User Guide - Page 29
    ... backing are not clean. For more information, see Clean the device. NOTE: To make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on....
  • HP 6500 | User Guide - Page 30
    Chapter 2 NOTE: To make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on. The software must be installed and ...
  • HP 6500 | User Guide - Page 31
    ... special presentations, brochures, mailers, and calendars. HP Bright White Inkjet Paper delivers ...vivid colors. It is acidfree for longer lasting documents. HP Office Paper is a high-quality multifunction ...colors. It is acid-free for longer lasting documents HP Office Recycled Paper is a high-quality ...
  • HP 6500 | User Guide - Page 32
    ... your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in... save you time and take the guesswork out of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been ...
  • HP 6500 | User Guide - Page 33
    ... you time and take the guesswork out of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have ..., and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are ...
  • HP 6500 | User Guide - Page 34
    .... Always use the correct media-type setting in the printer driver, and configure the trays for the correct media type. HP recommends testing any paper before buying it in large quantities. • • Understand supported sizes Understand supported media types and ...
  • HP 6500 | User Guide - Page 35
    (continued) Media size Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches) Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches) Borderless B5 (182 x 257 mm; 7.17 x 10.12 inches) HV (101 x 180 mm; 4.0 x 7.1 inches) Cabinet size (120 x 165 mm; 4.7 x 6.5 inches) 13 x 18 cm (5 x 7 inches) Borderless cabinet (120...
  • HP 6500 | User Guide - Page 36
    Chapter 2 (continued) Media size Ofuku hagaki** Borderless hagaki (100 x 148 mm; 3.9 x 5.8 inches)** Photo media Photo media (102 x 152 mm; 4 x 6 inches) Photo media (5 x 7 inches) Photo media (8 x 10 inches) Photo media (10 x 15 cm) Photo L (89 x 127 mm; 3.5 x 5 inches) 2L (178 x 127 mm; 7.0 x 5.0...
  • HP 6500 | User Guide - Page 37
    ... (some models) ADF ** The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. Understand supported media types and weights Tray Input tray Type Paper Weight 60 to 105 g/m2 (16 to 28 lb bond) Capacity Up to 250 sheets of ...
  • HP 6500 | User Guide - Page 38
    ... Duplexer (available on some models) Output tray ADF Type Paper Weight 60 to 105 g/m 2 Capacity Not applicable (16 to 28 lb bond) All supported media Paper 60 to 82 g/m2 (16 to 22 lb bond) Up to 50 sheets of plain paper (text printing) Plain ...
  • HP 6500 | User Guide - Page 39
    Load media This section provides instructions for loading media into the device. To load Tray 1 (main tray) 1. Lift the ...the tray. NOTE: Do not load paper while the device is printing. 3. Slide the media guide in the tray to adjust it for the media size that you have loaded, and then lower the output...
  • HP 6500 | User Guide - Page 40
    Chapter 2 4. Pull out the extension on the output tray. Print on special and custom-sized media To print on special or custom-sized media (Windows) 1. Load the appropriate media. For more information, see Load media. 2. With a document open, click Print on the File menu, and then click Setup, ...
  • HP 6500 | User Guide - Page 41
    ...Page Setup. 3. From the drop-down list, select the HP device. 4. Select the media size. 5. To set ... to this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab,... the image and leave a small image on all sides of the media. Printing a borderless brochure ...
  • HP 6500 | User Guide - Page 42
    ... 3. Click File, and then click Page Setup. 4. From the drop-down list, select the HP device. 5. Select the borderless media size, and then click OK. 6. ... from the Paper type drop-down list. NOTE: Borderless printing is not supported on plain media. 9. If you are printing photos, select Best from the ...
  • HP 6500 | User Guide - Page 43
    You can print on both sides of a sheet of paper automatically when the optional automatic two-sided printing accessory (duplexer) is installed. For information on using the duplexer, see Print on both sides (duplexing). To install the duplexer 1. Push the buttons on the rear access panel and remove...
  • HP 6500 | User Guide - Page 44
    ... NOTE: To set print settings for all print jobs, make the changes in the printer driver. For more information about the features of the Windows printer driver, ... current jobs (Windows) Change default settings for all future jobs (Windows) Change settings (Mac OS X) Change settings...
  • HP 6500 | User Guide - Page 45
    ... manually, or automatically using the duplexer. NOTE: The printer driver does not support manual duplexing. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to be installed on the device. This section contains the...
  • HP 6500 | User Guide - Page 46
    .... Print a Web page You can print a Web page from your Web browser on the HP all-in-one. If you use Internet Explorer 6.0 or higher for Web browsing, you can use HP ... want and how you want it printed. You can access HP Smart Web Printing from the toolbar in Internet Explorer. For more...
  • HP 6500 | User Guide - Page 47
    ...job You can cancel a print job using one of the following methods. Device control panel: Press... not affect jobs waiting to be processed. Windows: Double-click the printer icon that appears in the lower-right ... OS X: Open System Preferences, select Printer & Fax, select the printer, and then click Open...
  • HP 6500 | User Guide - Page 48
    ... computer. NOTE: If you do not install the optional HP software, you can only scan using the Webscan feature. Webscan is available through the embedded Web server. NOTE: If you are using HP Officejet 6500 E709a/E709d, you cannot scan and print at the same time. The device must finish one ...
  • HP 6500 | User Guide - Page 49
    ...scan to a program installed on a computer. To send a scan to a computer from the HP Solution Center 1. On the computer, open the HP Solution Center. 2. See the onscreen Help for further instructions. To send a scan ... of the embedded Web server that lets you scan photos and documents from your device ...
  • HP 6500 | User Guide - Page 50
    ... about the commands and steps to use. Edit a scanned original Using the HP Solution Center, you can edit a ... or graphic You can edit a scanned photo or graphic using the scanning software inside the HP Solution Center. Use this software to adjust the brightness, contrast, color saturation, and more....
  • HP 6500 | User Guide - Page 51
    ...scanner software did not recognize the program during the installation. See the onscreen Help for the HP Solution Center for information about how to create a link to the word-processing program. The OCR software...: Open the HP Solution Center, select Settings, select Scan Settings and Preferences...
  • HP 6500 | User Guide - Page 52
    ... is not blinking. Also, never insert more than one memory card at a time as this can also damage files on the memory cards. NOTE: The device does not support encrypted memory cards. The device supports the memory cards described below. Each type of memory card can only be inserted in ...
  • HP 6500 | User Guide - Page 53
    ... MMC. Reduced-Size MultiMediaCard RS - MMCmobile, miniSD, (all require adapters that must be purchased separately) To .... NOTE: You cannot insert more than one memory card in the device. Print DPOF photos ... of copies override those of the device. NOTE: Not all digital cameras enable you to tag your ...
  • HP 6500 | User Guide - Page 54
    ... slot on the device. 2. When prompted, do one of the following: • Press OK to print all DPOF-tagged photos... Selected Photos is displayed. 3. Do one of the following: ▲ Press to select All, and then press ...photos You can view photos using the HP Solution Center. This section contains the following ...
  • HP 6500 | User Guide - Page 55
    ... memory card slot on the device. To save photos NOTE: Use these instructions only when you are using a network connection. If you are using a...Use Photo Fix tools When turned on, Photo Fix applies the following technologies to all the photos printed from a memory card. NOTE: The default state for this...
  • HP 6500 | User Guide - Page 56
    ..., press the Photo button repeatedly until the Date Stamp is displayed. 3. Press to select one of the following, and then press OK. • Date Only - This prints ... you have made changes to the print settings and want to apply them to all future print jobs, use the Set New Defaults feature. To set new ...
  • HP 6500 | User Guide - Page 57
    ... the device is directly connected to a computer, you can use the HP Solution Center software to perform fax procedures that are not available from the device control panel. For more information, see Use the HP Solution Center (Windows). NOTE: Before you begin faxing, make sure ...
  • HP 6500 | User Guide - Page 58
    ...reports. TIP: You can also send a fax manually from a phone or by using monitor dialing. These features allow... fax number by using the keypad, press Speed Dial or a one-touch speed dial button (some models ... a fax before sending it. When you send a fax manually, you can hear the dial tones, telephone...
  • HP 6500 | User Guide - Page 59
    ... tones from the receiving fax machine. To send a fax manually from a phone 1. Load your originals. For additional ... not use the keypad on the device control panel when manually sending a fax. You must use ... your PIN not to be recognized by the calling card service. If this is the case, you can create ...
  • HP 6500 | User Guide - Page 60
    ...enter your PIN, press Speed Dial or a one-touch speed dial button (some ... to the receiving fax machine. After the device scans the pages into memory, you can ... by using the keypad, press Speed Dial or a one-touch speed dial button (some... time. You can only schedule one fax to be sent at a time. You can...
  • HP 6500 | User Guide - Page 61
    ... to redial the last number dialed. 6. Press START FAX Black. The device scans all pages and the scheduled time appears on the display. ... Send a fax to multiple recipients from the device control panel Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS X) Send a fax 57
  • HP 6500 | User Guide - Page 62
    ... from the Dock. The HP Device Manager window appears. 3. In the Devices pop-up menu, choose the HP all-in-one, and then double-click Send Fax. The Print ... opens. 4. From the Printer pop-up menu, choose the HP all-in-one (Fax). 5. From the pop-up menu, choose Fax Recipients. 6....
  • HP 6500 | User Guide - Page 63
    ...: If the recipient's fax machine only supports black-and-white faxes, the HP all-in-one automatically sends the fax in ... If the receiving fax machine does not support the resolution you have chosen, the HP all-in-one sends faxes at the highest resolution supported by the receiving fax machine. NOTE: ...
  • HP 6500 | User Guide - Page 64
    ... you send a color fax, or send a fax using the Scan and Fax or Send Fax Later functions, ... to complete. When faxing photographs in black and white, HP recommends that you choose Photo. Standard: provides ... fax number by using the keypad, press Speed Dial or a one-touch speed dial button (some models ...
  • HP 6500 | User Guide - Page 65
    ... Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button (some models only) to ... OK. Receive a fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the ...
  • HP 6500 | User Guide - Page 66
    ...be empty to receive a fax. If there are documents in the document feeder, then receiving the fax will be unsuccessful. 3. Do one of the following to answer a fax manually: • Set the Rings to Answer setting to a high number to allow you to ...
  • HP 6500 | User Guide - Page 67
    ..., you can set up the device to store all the faxes it receives, only the faxes it receives while ... setting. When Backup Fax Reception is On, the device stores all received faxes in memory. This enables you to ... enabled and you turn off the device, all faxes stored in memory are deleted, including any ...
  • HP 6500 | User Guide - Page 68
    ...faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the device does ... the faxes in memory, press Cancel. To delete all the faxes in memory from the device control panel ... off the device by pressing the Power button. All faxes stored in memory are deleted from memory...
  • HP 6500 | User Guide - Page 69
    ...Forward faxes to another number You can set up the device to forward your faxes to another fax number. A received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to ...
  • HP 6500 | User Guide - Page 70
    ... to select an option, and then press OK. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the HP all-in-one does if it receives a fax that is too large for the default paper size. This setting is turned on by ...
  • HP 6500 | User Guide - Page 71
    ...to select it. 5. When the Select Another? prompt appears, do one of the following: • If you want to add ... block. • If you are done, press No. To manually enter a number to block 1. Press Setup. ... different. 5. When the Enter Another? prompt appears, do one of the following: • If you want to add ...
  • HP 6500 | User Guide - Page 72
    ...scroll through the numbers you have blocked. When the number you want to remove appears, press OK to select it. 5. When the Delete Another? prompt appears, do one of the following: • If you want to remove another number from the list of junk fax numbers, press Yes, and then repeat step 4 for each ...
  • HP 6500 | User Guide - Page 73
    ... to PC or Fax to Mac feature, must be on at all times. Only one computer can act as the... is asleep or in hibernate mode. • HP Digital Imaging monitor in Windows Taskbar must be on at all times. •... Center. For more information, see Use the HP Solution Center (Windows). 2. Select Settings, and then ...
  • HP 6500 | User Guide - Page 74
    ... Center. For more information, see Use the HP Solution Center (Windows). 2. Select Settings, and then...icon on the right side of the menu bar, type "HP Device Manager" in the box, and then ...folder. The setup assistant automatically saves the configurations to the HP device. Also, you can configure ...
  • HP 6500 | User Guide - Page 75
    ... name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the device.... you want the device to answer faxes automatically. The device answers all incoming calls and faxes. Turn off the Auto Answer ...
  • HP 6500 | User Guide - Page 76
    ...you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned ...with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for ...
  • HP 6500 | User Guide - Page 77
    If you do not have a distinctive ring service, use the default ring pattern, which is All Rings. NOTE: The HP fax cannot receive faxes when the main phone number is off the hook. To change the answer ring pattern for distinctive ring via the device ...
  • HP 6500 | User Guide - Page 78
    ... receiving faxes. The default fax speed is Fast. If you use one of the following, setting the fax speed to a slower speed might be required An ... (FoIP) An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might want to try setting the Fax...
  • HP 6500 | User Guide - Page 79
    (continued) Fax speed setting Slow Fax speed v.29 (9600 baud) To set the fax speed via the device control panel 1. Press Setup. 2. Select Advanced Fax Setup, and then press Fax Speed. 3. Select an option using the arrow keys, and then press OK. To set the fax speed via the embedded Web server 1. ...
  • HP 6500 | User Guide - Page 80
    ... and then click the Delete icon. • HP Solution Center Software (Windows): Open the Solution Center and follow the instructions in the onscreen Help. • HP Device Manager...55 characters for each fax number). • • HP Solution Center Software (Windows): Open the Solution Center and ...
  • HP 6500 | User Guide - Page 81
    ... Speed-dial List section. ◦ To remove a group: Select one or more groups in the Fax Speed-dial List section...-dial entries You can print or view a list of all of the speed-dial entries that have been set ... the fax speed-dial list, the fax number (or all of the fax numbers for a group) View a list of ...
  • HP 6500 | User Guide - Page 82
    ...entries and click the Delete button. ◦ Click Apply when you are finished. HP Device Manager (Mac OS X): Launch HP Device Manager, click... and Settings, and then select Fax Speed Dial Settings from the drop-down list. HP Solution Center (Windows): Open the Solution Center and follow the instructions ...
  • HP 6500 | User Guide - Page 83
    ...to your particular home or office setup instructions. 2. Make sure the ink cartridges are installed, and that ...to your particular home or office setup instructions. 2. Make sure the ink cartridges are installed, and that... send and receive. You can also manually print system reports as required; these ...
  • HP 6500 | User Guide - Page 84
    ...: If the reports are not legible, you can check the estimated ink levels from the control panel, HP Solution Center (Windows), or HP Device Manager (Mac OS X). NOTE: Ink level alerts and indicators provide estimates for planning purposes only. ...
  • HP 6500 | User Guide - Page 85
    ... Report, and then press Fax Error Report. 3. Press the right arrow button to select one of the following, and then press OK. Send & Receive Off On Fax Send ... The logs list faxes that have been sent from the device control panel and all faxes that have been received. You can print a log of faxes that ...
  • HP 6500 | User Guide - Page 86
    Chapter 6 To view the fax log from the HP photo and imaging software 1. At the computer, open the HP .... For more information, see Use the HP photo and imaging software. 2. See the onscreen Help for the ... device control panel and the HP photo and imaging software and all faxes that have been received....
  • HP 6500 | User Guide - Page 87
    ... a Caller ID History Report Use the following procedure to print a list of Caller ID fax numbers. To print a Caller ID History Report 1. Press Setup, select Printer Report, and then select Caller ID History Report. 2. Press OK. Cancel a fax You can cancel a fax you are sending or receiving at any ...
  • HP 6500 | User Guide - Page 88
    ... HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the ... quality copies from the device control panel. NOTE: To make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the ...
  • HP 6500 | User Guide - Page 89
    ...originals in the ADF. For more information, see Load originals. 3. Do one of the following: • Press START COPY Black or START PC COPY Black to... copy job only. You must set the changes as defaults for the settings to apply to all future copy jobs. To save the current settings as defaults for future ...
  • HP 6500 | User Guide - Page 90
    ...tray. NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. To determine the model you have, see Finding the device.... NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available...
  • HP 6500 | User Guide - Page 91
    NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. To ... sheet. NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. To determine the model you have, see Finding the device model ...
  • HP 6500 | User Guide - Page 92
    ... can use the Lighter / Darker option to adjust the contrast of the copies you make. NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. To determine the model you have, see Finding the device model number. To ...
  • HP 6500 | User Guide - Page 93
    ...gray areas NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available....models. NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. To determine the model you have, see Finding the device ...
  • HP 6500 | User Guide - Page 94
    ... feature. NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. ... media. NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. To determine the model you have, see Finding the device ...
  • HP 6500 | User Guide - Page 95
    Cancel a copy job To stop copying, press Cancel on the device control panel. Cancel a copy job 91
  • HP 6500 | User Guide - Page 96
    ... device Configure the device (Windows) Configure the device (Mac OS X) Set up the device for wireless communication (some models only) Uninstall and reinstall the software Manage the device...Mac OS X • Device control panel • HP Device Manager • HP Printer Utility • Embedded Web server ...
  • HP 6500 | User Guide - Page 97
    ..., the operating status of the device, and the status of ink cartridges. Embedded Web server • • Printer status information: Click the ...and click Supplies Status. * Provides current status of the device. Network Toolbox HP Printer Utility (Mac OS X) HP Solution Center * Ink level alerts and ...
  • HP 6500 | User Guide - Page 98
    ..., and then click Run Network Diagnostic. ◦ If the printer is connected, when the toolbox opens, click the Utilities tab, and ... Run Network Diagnostic. Change the printer's IP address: In the Network Settings tab, click Wired or Wireless tab, depending on the connection, edit the IP Settings, and ...
  • HP 6500 | User Guide - Page 99
    ... the Utilities tab, and then click Print Wireless Network Test Report. HP Printer Utility (Mac OS X) Perform device maintenance tasks: Open the ...) Use the HP Solution Center (Windows) Embedded Web server HP Printer Utility (Mac OS X) Use the HP Device Manager (Mac OS X) ...
  • HP 6500 | User Guide - Page 100
    ... not available for all countries/regions. Cartridge Details: Shows order numbers of the installed ink ... shown if the device has an active network or wireless connection. The Network tab displays the current active ... You can change the IP address, turn the wireless radio on or off, perform tests, and ...
  • HP 6500 | User Guide - Page 101
    ... with wireless capability d. View Wireless Network FAQs - only for printers with wireless capability Use the HP Solution Center (Windows) On a Windows computer, the HP Solution Center is the entry point for the HP software. Use the HP Solution Center to change print settings, ...
  • HP 6500 | User Guide - Page 102
    ...: NOTE: To open the embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must be on a network and must have an IP address....-click the printer icon and then select Device Web Page. HP Printer Utility (Mac OS X): On the Printer ...
  • HP 6500 | User Guide - Page 103
    ... page Networking page Support and Order Supplies buttons HP Printer Utility (Mac OS ...find Web site support information. This section contains the following topics: • • Open the HP Printer Utility HP ... then click Select. HP Printer Utility panels Information and Support panel • Supplies Status...
  • HP 6500 | User Guide - Page 104
    Chapter 8 • • • Clean: Guides you through cleaning the printhead. Align: Guides you through aligning the printhead. HP Support: Gain access to HP Web site where you can find support for the device, register the device, and find ...
  • HP 6500 | User Guide - Page 105
    ... Status, and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print a Test Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and then click Print Configuration Page. ...
  • HP 6500 | User Guide - Page 106
    Chapter 8 help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling. Network ..., default gateway, as well as the hardware address of the device. 3. 802.11 Wireless: Shows information about the active wireless ...
  • HP 6500 | User Guide - Page 107
    ...enable you to set up and manage a wireless connection and to perform a variety of network ... settings, restoring the network defaults, turning the wireless radio on and off, and changing ...light on the front of the device. In order to stay connected to a wireless network, the radio must stay on. However...
  • HP 6500 | User Guide - Page 108
    ... page. Or, open the Network Toolbox (Windows), click the Network Settings tab, click the Wired or Wireless tab (depending on the ...then press OK. Set up faxing for the device After completing all the steps in the getting started guide, use the instructions in this section to complete your fax setup. ...
  • HP 6500 | User Guide - Page 109
    ...the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X) to help you quickly set up some important fax settings such... fax header information. You can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X) through the software you installed with the device. After you run the...
  • HP 6500 | User Guide - Page 110
    ... ISDN line Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/... Go to step 2. 2. Select the combination of equipment and services sharing your fax line. • DSL: ...branch exchange (PBX) phone system or an integrated services digital network (ISDN) system. • Distinctive ...
  • HP 6500 | User Guide - Page 111
    ... receive faxes directly to and from your computer software applications through a dial-up connection? ... up the recommended fax setup. Step-by-step instructions are included for each case in the sections that follow....use the phone cord supplied in the box to connect one end to your telephone wall jack ...
  • HP 6500 | User Guide - Page 112
    ...) Other equipment or services sharing your fax line DSL PBX Distinct ive ring service Voice calls Computer dial-up modem Answering machine Voice mail service Recommended fax setup Case G: Fax line shared with computer modem (no voice calls ...
  • HP 6500 | User Guide - Page 113
    ...the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then...the device with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the device, use the instructions in this section to connect a DSL filter between the ...
  • HP 6500 | User Guide - Page 114
    ... the phone cord supplied in the box with the device, connect one end to the open port on the DSL filter, and ...might already have in your home or office. As only one phone cord is supplied, you might need ...phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and ...
  • HP 6500 | User Guide - Page 115
    ... telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the ... the device with a distinctive ring service 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the ...
  • HP 6500 | User Guide - Page 116
    ...fax number. NOTE: By default, the device is set to answer all ring patterns. If you do not ...calls and fax calls or it might not answer at all. 4. (Optional) Change the Rings to Answer setting to ... you encounter problems setting up the device with optional equipment, contact your local service provider...
  • HP 6500 | User Guide - Page 117
    ... the phone cord supplied in the box with the device, connect one end to your telephone wall jack, ... already have in your home or office. 2. Do one of the following: • If you have a parallel-type ..., automatically or manually: • If you set up the device to answer calls automatically, it answers all ...
  • HP 6500 | User Guide - Page 118
    ... mail 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other ... calls, or the device cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the device with...
  • HP 6500 | User Guide - Page 119
    ... the telephone wall jack and plug it into the port labeled 2-EXT on the back of the device. 3. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: You might need ...
  • HP 6500 | User Guide - Page 120
    Chapter 8 4. If your modem software is set to receive faxes to your computer automatically, ... automatic fax reception setting in your modem software, the device will not be able to receive faxes. ... Parallel splitter DSL/ADSL filter Connect one end of the phone jack that was supplied with the device ...
  • HP 6500 | User Guide - Page 121
    ...to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two ... phone cord provided in the box with the device, connect one end to the DSL filter, and then connect ... you encounter problems setting up the device with optional equipment, contact your local service provider...
  • HP 6500 | User Guide - Page 122
    ... a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-...of a parallel splitter • If your computer has one phone port, set up the device as described ... set up the device on the same phone line as a computer with one phone port 1. Remove the white plug from the ...
  • HP 6500 | User Guide - Page 123
    .... 5. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the ...not turn off the automatic fax reception setting in your modem software, the HP device will not be able to receive faxes. 7. Now you need to decide how you want the device to ...
  • HP 6500 | User Guide - Page 124
    Chapter 8 Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 1 2 3 4 Telephone wall...Computer Telephone NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. ...
  • HP 6500 | User Guide - Page 125
    .... 2. Using the phone cord supplied in the box with the devices, connect one end to the DSL filter, then connect the other end to ... the sending fax machine and receives the fax. If you encounter problems setting up the device with optional equipment, contact your local service provider or vendor for ...
  • HP 6500 | User Guide - Page 126
    ...phone cord supplied in the box with the device, connect one end to your telephone wall jack,...Answer setting on the device to the maximum number of rings supported by your device. (The maximum number of rings ... encounter problems setting up the device with optional equipment, contact your local service...
  • HP 6500 | User Guide - Page 127
    ...answering machine connected on this phone line, set up the HP device as described in this section. NOTE: Since your ...the device simultaneously. For example, you cannot use the HP device for faxing while you are using your ... If your computer has one phone port, set up the HP device as described below....
  • HP 6500 | User Guide - Page 128
    ...line as a computer with one phone port 1. Remove the white plug from the port labeled 2-EXT on the back of the HP device. 2. Find the phone cord that connects from the back.... 4. Using the phone cord supplied in the box with the HP device, connect one end to your telephone wall jack, ...
  • HP 6500 | User Guide - Page 129
    ... on the HP device to the maximum number of rings supported by your HP device. (The maximum number of rings varies by country/ region.) 10. Run a fax test....message. If you encounter problems setting up the device with optional equipment, contact your local service provider or vendor...
  • HP 6500 | User Guide - Page 130
    ... to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ... the phone cord supplied in the box with the device, connect one end to the DSL/ADSL filter, then connect the... and have a computer DSL modem, follow these instructions to set up your fax. 126 Configure and...
  • HP 6500 | User Guide - Page 131
    ... if you have a voice mail service at the same phone number you use for... check your computer to see if it has one or two phone ports. • If your computer has only one phone port, you will need to purchase a parallel splitter ...), as shown below. (A parallel splitter has one RJ-11 port on the front and ...
  • HP 6500 | User Guide - Page 132
    ... phone cord supplied in the box with the device, connect one end to your telephone wall jack, ...automatic fax reception setting in your modem software, the device will not be able to receive faxes....your country/region. Austria Germany www.hp.com/at/faxconfig www.hp.com/de/faxconfig 128 Configure and ...
  • HP 6500 | User Guide - Page 133
    ... install a printer driver on Windows 2000, Windows XP, or Windows Vista. When setting up the device, HP recommends that ... USB cables without reinstalling the device software. When setting up the device, HP recommends that you connect the device after you install the software because the installation ...
  • HP 6500 | User Guide - Page 134
    ... CD menu, click Install USB-Connected Device or Install Network/Wireless Device and follow the onscreen instructions. 4. When prompted, turn on the ... Found New Hardware dialog box that displays methods for locating the printer driver, select the Advanced option, and then click ...
  • HP 6500 | User Guide - Page 135
    ... Start, click Control Panel, and then double-click Printers. 2. Right-click the device icon, click Properties, and then ...4. To share the device with client computers that use other versions of Windows, click Additional Drivers to install those drivers as a convenience to the users. You must have the ...
  • HP 6500 | User Guide - Page 136
    ...-click Setup.exe. 3. Click Install USB-Connected Device or Install Network/Wireless device. 4. Follow the onscreen instructions to complete the installation. NOTE: To share the device with Windows client computers, see To install the device ...
  • HP 6500 | User Guide - Page 137
    ...click Next. 3. Select Network Printer or Network Printer Server. 4. Click Next. 5. Do one of the following: ... Starter CD into the CD drive. 2. Double-click HP Installer and follow the onscreen instructions.... CD into the CD drive. 3. Double-click HP Installer, and then follow the onscreen instructions....
  • HP 6500 | User Guide - Page 138
    ... computers running Mac OS X 1. Turn on printer sharing on all Macintosh computers (host and clients)... You may set up the device for wireless communication using one of the following ways: Setup method...(recommended) For more information, see To set up wireless communication using the installer (Mac OS ...
  • HP 6500 | User Guide - Page 139
    ... the installer (Windows). Network Toolbox NOTE: If you encounter problems, see Solve wireless problems ...connection Guidelines for reducing interference on a wireless network Configure your firewall to work with HP devices Change the connection method Guidelines for ensuring wireless network security...
  • HP 6500 | User Guide - Page 140
    ... access point, such as a wireless router or Apple AirPort Base Station. All devices on the ad hoc... sent over radio waves from one wireless device to another wireless device. Devices on a WEP-...encryption and employs 802.1X authentication with one of the standard Extensible Authentication Protocol (EAP)...
  • HP 6500 | User Guide - Page 141
    ... Network/Wireless Device, and then follow the onscreen instructions. NOTE: If the firewall software on ... (Mac OS X) 1. Connect a USB wireless setup cable to the port on the back of the HP device and then ... Starter CD into the computer. 3. Double-click the HP Installer icon on the Starter CD, and then ...
  • HP 6500 | User Guide - Page 142
    ...devices on the network. Keep all wireless devices on the network within range of one another. • • • Configure ... where it can be found. If the HP software cannot find the HP device during installation ... already successfully installed HP software and experience problems, try the following: 1. If...
  • HP 6500 | User Guide - Page 143
    ...and outgoing ports, but some do. Another common problem is that HP software is not recognized as a trusted device by your firewall to...block" to any firewall dialog boxes that appeared when you installed the HP software. If this occurs, and if you are using a computer running Windows, check that the...
  • HP 6500 | User Guide - Page 144
    Chapter 8 4. Follow the onscreen instructions to change from an Ethernet connection to a wireless connection. 5. After you finish changing the settings, disconnect the Ethernet cable. Guidelines for ensuring wireless network security This section contains the following topics: • ...
  • HP 6500 | User Guide - Page 145
    ... Programs or All Programs, select HP, select Officejet 6500 E709 Series, and then click Uninstall. 3. Follow the onscreen instructions. 4. ... Click Start, click Control Panel, and then double-click Programs and Features. 2. Select HP Officejet 6500 E709 Series, and then click Change/Remove ...
  • HP 6500 | User Guide - Page 146
    ...the device Starter CD into your computer's CD-ROM drive. 6. On the desktop, open the CD-ROM, and then double-click HP All-in-One Installer. 7. Follow the onscreen instructions and also see Install the software for network or direct connection. To uninstall from ...
  • HP 6500 | User Guide - Page 147
    ... device management problems Troubleshoot installation issues Clear jams Errors Work with ink cartridges To ensure the best print quality from the HP all-in-one, you will need to perform some simple maintenance procedures. This section ...
  • HP 6500 | User Guide - Page 148
    ... hang on store shelves or, if out of box, with label facing down. Turn off the HP all-in-one by pressing the Power button located on the product. ... the power cord or turning off a power strip. If you improperly turn off the HP all-in-one, the print carriage might not return to the ...
  • HP 6500 | User Guide - Page 149
    ...used ink supplies, see HP inkjet supplies recycling program. If you do not already have replacement ink cartridges for the HP all-in-one, to order cartridges, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts...
  • HP 6500 | User Guide - Page 150
    ... to release it, and then remove it from the slot. 4. Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to remove ... you remove the plastic wrap from the ink cartridge before installing it in the product, or printing will fail. 146 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 151
    ... the ink cartridges. Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing. 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge ...
  • HP 6500 | User Guide - Page 152
    .... Clean the sensor. If the problem is not resolved, printing can continue, but the ink system ... few minutes. Make sure that the ink cartridges are reinstalled in the product when instructed. Leaving them outside ... until the print carriage stops moving before proceeding. 148 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 153
    ...message, turn the product off, and then on again. Clean the sensor windows on the ink cartridges Clean the window on all of the ink cartridges. If the problem is not resolved, printing can continue, but the ink system behavior might change. CAUTION: The ...
  • HP 6500 | User Guide - Page 154
    ... the center of the product. NOTE: Wait until the print carriage stops moving before proceeding. 4. Remove all of the ink cartridges and place them on a piece of ... contacts on the bottom of the ink cartridge. Try not to touch the metal contacts. 150 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 155
    ... the printhead. This might take a few minutes and will use one or more sheets of paper. To clean the printhead from the control panel 1. Load letter, A4, or ..., A4, or legal unused plain white paper into the main input tray. 2. In the HP Solution Center, click Settings. Work with ink cartridges 151
  • HP 6500 | User Guide - Page 156
    ... printer. If print quality problems persist after cleaning and aligning, contact HP support. To clean the printhead from the embedded Web server 1. Load letter,...paper into the main input tray. 2. In the HP Solution Center, click Settings. 152 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 157
    ... Run Diagnostic. Usage information collection The HP cartridges used with this product contain a memory..., and the product model. This information helps HP design future products to meet our... be used to identify a customer or user of the cartridge or their product. HP collects a sampling of the memory...
  • HP 6500 | User Guide - Page 158
    ... the product's usage information, you can still continue to use the cartridge in the HP product. Print and evaluate a print quality report Print quality problems can have many causes: software settings, a poor image file, or the printing system itself. If you are unhappy ...
  • HP 6500 | User Guide - Page 159
    ...). They should be uniform in color throughout. Example of Good Color Bars - all seven bars are solid, sharp-edged, and extend with uniform color all the way across the page - the printer is operating correctly. The bars correspond to the ink cartridges in the printer as ...
  • HP 6500 | User Guide - Page 160
    ... does not solve the problem, replace the cartridge that corresponds to the ragged bar. 7. If replacing the ink cartridge does not help, contact HP - the printhead may need to be replaced. 156 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 161
    ... more information, see Align the printer. 2. If line 36 is not 0, or aligning does not help, clean the printhead. For more information, ... is still there, but seems better, try another cleaning. If the streaking gets worse, contact HP - the printhead may need to be repalced. Bar colors are not uniform...
  • HP 6500 | User Guide - Page 162
    ... report. If the colors seem to be improving, continue cleaning. If the colors get worse, contact HP - the printhead may need to be replaced. Large Black Font ...of bad Large-Font Type - the letters are ragged on one end - clean the printer. If this defect occurs right after ...
  • HP 6500 | User Guide - Page 163
    ... that the printer is not working correctly, try the following Use genuine HP ink cartridges - HP cannot guarantee the quality of non-HP ink. Clean the printhead. Align the device. If none of these solutions work, contact HP. Clean the device This section provides ...
  • HP 6500 | User Guide - Page 164
    ... scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can ... paper, you can clean the rollers and separator pad. Lift the automatic document feeder 160 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 165
    ...inside the automatic document feeder, clean the rollers or separator pad, and then close the cover. To clean the rollers or separator pad 1. Remove all originals from the document feeder tray. 2. Lift the automatic document feeder cover (1). This provides easy access to the rollers (2) and separator...
  • HP 6500 | User Guide - Page 166
    Chapter 9 To clean the glass strip inside the automatic document feeder 1. Turn off the HP all-in-one, and unplug the power cord. NOTE: Depending how long the HP all-in-one is unplugged, the date and time might be erased. You might need to reset the ...
  • HP 6500 | User Guide - Page 167
    ..., and then close the cover of the automatic document feeder. 7. Close the lid. 8. Plug in the power cord, and then turn on the HP all-in-one. General troubleshooting tips and resources Try these when you begin troubleshooting a printing problem For a paper jam, ...
  • HP 6500 | User Guide - Page 168
    ...The device is set as the current or default printer. For Windows, set it as the default in the Printers folder. For Mac OS X,... problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Troubleshoot installation...
  • HP 6500 | User Guide - Page 169
    ... procedure. For more information, see Clean the printhead. NOTE: Turn off the HP all-in-one by pressing the Power button located on the product. Wait until the ... a power strip. If you improperly turn off the HP all-in-one, the print carriage might not return to the correct ...
  • HP 6500 | User Guide - Page 170
    ... more information, see Manage the device and Check the estimated ink levels. NOTE: Turn off the HP all-in-one by pressing the Power button located on the product. ... a power strip. If you improperly turn off the HP all-in-one, the print carriage might not return to the correct...
  • HP 6500 | User Guide - Page 171
    ... are using. • Make sure the media size selected in the printer driver match the size of media loaded in the tray. Check the margin settings If the text or ... and page orientation selected in the application match the settings in the printer driver. For more information, see Change print ...
  • HP 6500 | User Guide - Page 172
    ... and to the left. Make sure that you remove all paper from the input tray before loading the... product. Cause: Printing a borderless image from a non-HP software application produced unexpected results.... Load paper in the input tray Solution 3: Select the correct printer 168 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 173
    ... solve the issue, try the next solution. Solution 4: Check the printer driver status Solution: printing. ... to either offline or stop To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The status of the printer driver had changed. Print troubleshooting 169
  • HP 6500 | User Guide - Page 174
    ... from the queue. If the print job remains in the queue, try one or both of the following: • • Disconnect the USB cable from the product, ...cable if it is not already unplugged. Check to see if the print carriage will move freely from one side of the printer to the other. Do not try to force it to ...
  • HP 6500 | User Guide - Page 175
    ... several minutes after you sent a print job to the product, check the status of the product. In the HP Solution Center Software, click Settings, and then click ... of the document Solution: Try printing another document from the same software application. If this works, then try printing a ...
  • HP 6500 | User Guide - Page 176
    ... tray Solution 3: Select the correct printer Solution 4: Check the printer driver status Solution 5: Wait ... sure you have selected the correct printer in your software application. TIP: You can ... software applications. Cause: The product was not the selected printer. 172 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 177
    ...sent a print job to the product, check the product display to see if there are any messages. NOTE: If you are using HP Officejet 6500 E709a/E709d, you cannot scan and print at the same time. The device must finish one job before it can begin...
  • HP 6500 | User Guide - Page 178
    .... Check to see if the print carriage will move freely from one side of the printer to the other. Do not try to force it to ... printed several minutes after you sent a print job to the product, check the status of the product. In the HP Solution Center software, click Settings, and then click Status. ...
  • HP 6500 | User Guide - Page 179
    ... not solve the problem, continue trying the remaining solutions until the issue is resolved Solution 1: Check the printer margins Solution 2: Verify the paper size setting ...not satisfactory, and then adjust the margins in your software application. Cause: The margins were not set ...
  • HP 6500 | User Guide - Page 180
    ... 1: Check the margin settings Solution: Check the printer margins. Make sure the margin settings ... job before sending it to the product. In most software applications, click the File menu, and ... margins the product supports. For more information about setting margins in your software application, see ...
  • HP 6500 | User Guide - Page 181
    ... job before sending it to the product. In most software applications, click the File menu, and ... in the printable area of the page. TIP: Some software applications allow you to scale the document... you are printing, this could result in some parts of the image being cropped. Print troubleshooting 177...
  • HP 6500 | User Guide - Page 182
    ...Ink levels are too low. Solution 4: Clean the printhead Solution: NOTE: Turn off the HP all-in-one by pressing the Power button located on the product. Wait... a power strip. If you improperly turn off the HP all-in-one, the print carriage might not return to the correct...
  • HP 6500 | User Guide - Page 183
    ... 4: Check the ink levels Solution 5: Check the print settings Solution 6: Align the printer Solution 7: Clean the printhead Solution 8: Contact HP support Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other ...
  • HP 6500 | User Guide - Page 184
    ... you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after ... go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If this did not solve the issue,...
  • HP 6500 | User Guide - Page 185
    ...a high-quality photo, and then make sure photo paper such as HP Advanced Photo Paper, is loaded in the input tray. NOTE: On some ...were set incorrectly. If this did not solve the issue, try the next solution. Solution 6: Align the printer Solution: Align the printer. Print quality troubleshooting 181
  • HP 6500 | User Guide - Page 186
    ...be cleaned. Cause: If this did not solve the issue, try the next solution. Solution 8: Contact HP support Solution: Contact HP support for service. Go to:... print settings Solution 4: Check the paper type Solution 5: Clean the printhead Solution 6: Contact HP support 182 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 187
    ... use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after ... recommends that you use HP papers or any other paper type that is appropriate for the product. Print quality troubleshooting 183
  • HP 6500 | User Guide - Page 188
    ...not solve the issue, try the next solution. Solution 6: Contact HP support Solution: Contact .... Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. The printout...
  • HP 6500 | User Guide - Page 189
    ...setting Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product. Always make sure the ... flat. For best results when printing images, use HP Advanced Photo Paper. Store photo media ...
  • HP 6500 | User Guide - Page 190
    Chapter 9 Solution 3: Check the ink levels Solution 4: Align the printer Solution 5: Clean the printhead Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Load media Cause: The paper was not loaded ...
  • HP 6500 | User Guide - Page 191
    ... print settings Solution 2: Check the paper type Solution 3: Check the ink levels Solution 4: Clean the printhead Solution 5: Contact HP support Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type setting to...
  • HP 6500 | User Guide - Page 192
    ... Check the paper type Solution: HP recommends that you use HP papers or any other paper... flat. For best results when printing images, use HP Advanced Photo Paper. Store specialty media... there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary...
  • HP 6500 | User Guide - Page 193
    ...: After reviewing the solutions in this section, you can go to HP's Web site to see if there is additional troubleshooting help. For more information, go to: www.hp.com/ support Solution 1: Check the print settings Solution 2: Use a higher quality image Solution 3: ...
  • HP 6500 | User Guide - Page 194
    ...The printer needed to be aligned. Printouts have vertical streaks Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product. Always make sure the ... flat. For best results when printing images, use HP Advanced Photo Paper. Store specialty media ...
  • HP 6500 | User Guide - Page 195
    ... 1: Print on a page of plain paper Solution 2: Wait while the ink dries Solution 1: Print on a page of plain paper Solution: Print one or several pages of plain paper to soak up any excess ink in the product. To remove excess ink using plain ...
  • HP 6500 | User Guide - Page 196
    ... If the first solution does not solve the problem, continue trying the remaining solutions until ...rollers Solution 5: Check for a paper jam Solution 6: Service the product Solution 1: Restart the product Solution:...If this did not solve the issue, try the next solution. 192 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 197
    ...by the sensor. Solution 6: Service the product Solution: If you have completed all of the steps provided in the previous solutions, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact...
  • HP 6500 | User Guide - Page 198
    ...did not solve the issue, try the next solution. Solution 3: Align the printer Solution: Align ...quality. For more information, see: Align the printer Cause: The printer needed to be aligned. If this did... a print quality report The printhead needed to be cleaned. Cause: 194 Maintain and troubleshoot...
  • HP 6500 | User Guide - Page 199
    ... a lower print quality setting Solution 2: Check the ink levels Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the ...If this did not solve the issue, try the next solution. Solution 3: Contact HP support Solution: Contact HP support for ...
  • HP 6500 | User Guide - Page 200
    ... media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media ... the media loaded in the trays is aligned to the paper guides. If needed, pull out the trays .... • Load media into the device only when it is not printing. 196 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 201
    ... media is loaded. See Load media for more information. ◦ Check the computer. To make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on...
  • HP 6500 | User Guide - Page 202
    ... job to make sure that they are for normal size. The HP photo and imaging software settings might be set to reduce the scanned image. Change the settings, if needed. See the onscreen Help for the HP photo and imaging software for more information. • Copy quality is poor • ...
  • HP 6500 | User Guide - Page 203
    ...originals. Solve scan problems If the following topics do not help, see Support and warranty for information about HP support. NOTE: If you are starting the scan from a computer, see the software Help for troubleshooting information. • • Scanner did...
  • HP 6500 | User Guide - Page 204
    ...a period of inactivity, which delays processing a short while. Wait until the device reaches the READY state. ◦ If you are using HP Officejet 6500 E709a/E709d, you cannot scan and print at the same time. The device must finish one job before it ...
  • HP 6500 | User Guide - Page 205
    ...large enough for the original that you are scanning. ◦ If you are using the HP photo and imaging software, the default settings in the HP ... perform a specific task other than the one that you are attempting. See the onscreen Help for the HP photo and imaging software for instructions about changing...
  • HP 6500 | User Guide - Page 206
    ...-compliant do not work with the device software. ◦ Make sure that you have connected .... ◦ Verify that the correct TWAIN source is selected. In the software, check the TWAIN source by selecting Select ... job that you are performing. Try changing the graphics settings. 202 Maintain and troubleshoot...
  • HP 6500 | User Guide - Page 207
    ... of the scanning process. Unclear text Try adjusting the settings. Make sure that the resolution and color settings are correct. Size is reduced The HP software settings might be set to reduce the scanned image. See the product software Help for more ...
  • HP 6500 | User Guide - Page 208
    ... to see if the problem continues. Remove other equipment from the HP device. Connect the HP device directly to the wall jack to see if .... • If you are running the test from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X), make sure the device is not busy completing another task, ...
  • HP 6500 | User Guide - Page 209
    ... to fail and you experience problems faxing, contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The "Fax Connected to Active Telephone Wall Jack" test ...
  • HP 6500 | User Guide - Page 210
    ...phone cord supplied in the box with the device, connect one end to your telephone wall jack,...using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs ...box with the device to connect to the telephone wall jack. One end of the phone cord should be connected ...
  • HP 6500 | User Guide - Page 211
    ... your country/region. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to the telephone wall jack. Solve fax problems 207
  • HP 6500 | User Guide - Page 212
    ... Tone Detection Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until ...the phone cord supplied in the box with the device, connect one end to your telephone wall jack, ...
  • HP 6500 | User Guide - Page 213
    ... the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then ...Fax Line Condition Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until ...
  • HP 6500 | User Guide - Page 214
    ... button to turn on the device. After turning on the device, HP recommends you wait five minutes ... box with the device to connect to the telephone wall jack. One end of the phone cord should be connected to ... the length. You can purchase a coupler at an electronics store 210 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 215
    ...your computer for an error message providing information about the problem and how to solve it. If there is an error,...sound quality (noise) can cause faxing problems. Check the sound quality of the phone line ...changing ECM, see the onscreen Help. If the problem persists, contact your telephone company...
  • HP 6500 | User Guide - Page 216
    ... provider for support. If you are using a phone splitter, this can cause faxing problems... wall jack. • The device is having problems sending a manual fax Solution: NOTE: This possible... is connected directly to the device. To send a fax manually, the telephone must be connected directly to the port...
  • HP 6500 | User Guide - Page 217
    ... using a distinctive ring service, check to make sure that the Distinctive Ring feature on the device is set to All Rings. For more information, see Change the answer ... same phone line with the device, you might have one of the following problems: ◦ Your answering machine might not be ...
  • HP 6500 | User Guide - Page 218
    ...can receive faxes successfully without the other equipment, one or more pieces of the other equipment is causing problems; try adding them back one at a time and receiving a fax each time, ... ask the recipient to check the receiving fax machine for any problems. 214 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 219
    ... computer cannot receive faxes (Fax to PC or Fax to Mac) Cause: The HP Digital Imaging monitor is turned off (Windows only). Solution: Check the taskbar and ensure that the HP Digital Imaging monitor is turned on at all times. Solve fax problems 215
  • HP 6500 | User Guide - Page 220
    ... switched on at all Cause: Different computers are configured for setup and receiving faxes and one ...receiving faxes is different from the one used for setup, both computers should be switched on at all times....receive faxes. Cause: Solution: HP Digital Imaging Monitor (Windows only) is not operating ...
  • HP 6500 | User Guide - Page 221
    ... click Control Panel, and then double-click Printers. ◦ Right-click the device icon, click Properties, ... installation, perform one or more of the following tasks in the order shown below. • • Basic wireless troubleshooting Advanced wireless troubleshooting Solve wireless problems (some models ...
  • HP 6500 | User Guide - Page 222
    ... recommendations that might help solve the problem. Advanced wireless troubleshooting If you have ... in the Basic troubleshooting section and are still unable to connect to your HP device to the wireless ... sure the wireless version of the HP device is set as the default printer driver (Windows only) ...
  • HP 6500 | User Guide - Page 223
    ...computer. Usually there are two indicator lights, one that is on and another that blinks. If your ...more information, click the Help button in the window. To check a wireless connection 1. Make sure that your ... information, click the Help button in the window. Solve wireless problems (some models only...
  • HP 6500 | User Guide - Page 224
    ... running Windows, you can also access HP Network Assistant at www.hp.com/sbso/wireless/tools... cable is plugged into the back, then wireless connectivity is disabled. 2. If the HP device is connected ...Network Status is Offline, the HP device is not connected to a network. Run the Wireless Network Test ...
  • HP 6500 | User Guide - Page 225
    ...is online and ready If you have the HP software installed, you can check the ...then click Details. 3. Do one of the following, depending on the printer status: a. If the HP device is Offline, right...Resume Printing. 4. Try using the HP device over the network. Solve wireless problems (some models only)...
  • HP 6500 | User Guide - Page 226
    ...Make sure the wireless version of the HP device is set as the default printer driver (Windows only... the version of the printer driver in the Printers or Printers and Faxes folder is connected wirelessly: a. Right... driver that is connected wirelessly, and select Set as Default Printer. Make sure the HP...
  • HP 6500 | User Guide - Page 227
    If you still cannot use the HP device over the network or if you have to ... see Support and warranty for information about HP support. NOTE: If you are starting a memory card operation ... the memory card ◦ Make sure that the memory card is one of the supported types. For more information, see Insert a...
  • HP 6500 | User Guide - Page 228
    ... reader or have the device serviced. For more information, see Support and warranty. ◦ Make sure that only one memory card has been inserted at a... should appear on the control-panel display if more than one memory card is inserted. The device cannot read photos on the ...
  • HP 6500 | User Guide - Page 229
    ... is incorrect. Troubleshoot installation issues If the following topics do not help, see Support and warranty for information about HP support. • • Hardware installation suggestions Software installation suggestions Hardware installation suggestions Check the ...
  • HP 6500 | User Guide - Page 230
    ... for damage. You can download the device driver from the HP Web site (www.hp.com/support). Check or perform the following •...damage. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that the USB drivers have not been disabled...
  • HP 6500 | User Guide - Page 231
    ... is too thick or too thin for the device. Trying to add paper to the document feeder tray while the device is feeding pages. To clear a jam 1. Remove all media from the output tray. CAUTION: Trying to clear a paper jam from the front of the device can damage the print mechanism. Always access and ...
  • HP 6500 | User Guide - Page 232
    .... If it does not move to the right, turn off the device before you remove any jam. 6. After clearing the jam, close all covers, turn on the device (if you turned it off) and resend the print job. 228 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 233
    ... from the output tray frequently. Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Ensure that paper loaded... size and type. Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in ...
  • HP 6500 | User Guide - Page 234
    ...out of paper Incompatible Cartridge(s) Printer Offline Printer Paused Sensor issue Sensor failure Previously used genuine HP cartridge Ink Service Capacity Warning Document failed to print General printer error Printhead Problem The printhead appears to be ...
  • HP 6500 | User Guide - Page 235
    ... Problem error messages To reinstall the printhead 1. Make sure that the product is turned on. 2. Open the ink cartridge door. 3. Remove all of the ink cartridges and place them on a piece of paper with the ink opening pointing up. 4. Lift the latch handle on the print carriage...
  • HP 6500 | User Guide - Page 236
    ...the printhead. There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the nozzles and the electrical ... contact areas only with cleaning materials and not with your finger. 232 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 237
    To clean the printhead a. Lightly dampen a clean, lint-free cloth and wipe the electrical contact area ... the electrical contacts. Clean until no new ink shows on the cloth. b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and ...
  • HP 6500 | User Guide - Page 238
    ... the ink cartridges. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. 234 Maintain and troubleshoot
  • HP 6500 | User Guide - Page 239
    ... correct the error: Hardware installation suggestions Ink Alert Choose your error • • HP recommends you have a replacement available for when print quality becomes no... quality and cartridge changes may be required soon. HP recommends you have replacement cartridges available to ...
  • HP 6500 | User Guide - Page 240
    ... message on the product display, and then contact HP support. Go to www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The printhead or the ink delivery system failed and the product ...
  • HP 6500 | User Guide - Page 241
    ...becomes unacceptable. For information on recycling used ink supplies, see HP inkjet supplies recycling ... unacceptable. For information on recycling used ink supplies, see HP inkjet supplies recycling ... the following to correct the error Replace the ink cartridges Supplies HP inkjet supplies recycling...
  • HP 6500 | User Guide - Page 242
    ...Clear jams Paper Jam There is a paper jam (or misfeed) in the scan path. Clear the jam or re-insert the document ...this printer Use the following to correct the error Replace the ink cartridges Supplies HP inkjet supplies recycling program Incompatible Cartridge(s) The following cartridges are not ...
  • HP 6500 | User Guide - Page 243
    Use the following to correct the error Replace the ink cartridges Supplies HP inkjet supplies recycling program...if the printer is paused or offline (Windows) 1. Depending upon your operating system, do one ...if the printer is paused or offline (Windows) 1. Depending upon your operating system, do one ...
  • HP 6500 | User Guide - Page 244
    ...is resolved Clean the sensor Clean the sensor windows on the ink cartridges Contact HP support for service. Go to: www.hp.com/support. Sensor failure The ink sensor has ... resolved Clean the sensor Clean the sensor windows on the ink cartridges Contact HP support for service. Go to: ...
  • HP 6500 | User Guide - Page 245
    ... the product. Write down the error code provided in the message, and then contact HP support. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Errors 241
  • HP 6500 | User Guide - Page 246
    ... supplies online For a list of HP cartridge numbers that work with your printer, see the cover of the user manual that came with your HP printer. To order supplies online or create ... HP Wireless Printing Upgrade Kit HP Wireless G Print Server Q6236A, Q6259A Q6301A, Q6302A Upgrade non...
  • HP 6500 | User Guide - Page 247
    ...buy/supplies). For more information, see Order printing supplies online. The label of the ink cartridge you are replacing. The HP software on your computer: ◦ Solution Center (Windows): Click Status, and then click Estimated Ink Levels. The...
  • HP 6500 | User Guide - Page 248
    ... using online chat. Check for software updates. You can also obtain support from the Toolbox (Windows) or HP Printer Utility (Mac OS X), which provide .... For more information, see Toolbox (Windows) or HP Printer Utility (Mac OS X). Support options and availability vary by ...
  • HP 6500 | User Guide - Page 249
    Warranty Warranty 245
  • HP 6500 | User Guide - Page 250
    ...printing device. This warranty does not cover HP ink products that have been refilled,...During the warranty period the product is covered as long as the HP ink is not depleted and the end ...copy of the HP Limited Warranty Statement, see the printed documentation that came with the product. 246 Support...
  • HP 6500 | User Guide - Page 251
    ...Fast access to qualified online support specialists Software and driver updates for the HP all-in-one Valuable troubleshooting information for common problems ... that are available when you register the HP all-in-one Call HP support. Support options and availability vary by...
  • HP 6500 | User Guide - Page 252
    ... application and version number. HP support by phone 'The phone support numbers and associated costs... numbers and call costs information, see www.hp.com/support. This section contains the following topics ...Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges ...
  • HP 6500 | User Guide - Page 253
    Telephone support numbers For the most current list of telephone support numbers, see www.hp.com/support. www.hp.com/support Obtain HP telephone support 249
  • HP 6500 | User Guide - Page 254
    ...a call Call HP support while you are in front of the computer and the HP all-in-one. ... situation (such as a thunderstorm, HP all-in-one was moved, etc.)? After the phone support period After... service plans are available for the HP all-in-one at additional costs. Go to www.hp.com/ support, select your...
  • HP 6500 | User Guide - Page 255
    HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, see Pack the device. HP Korea customer support Obtain HP telephone support 251
  • HP 6500 | User Guide - Page 256
    Appendix B Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for service, make sure you remove and keep the following items before returning...
  • HP 6500 | User Guide - Page 257
    3. Remove the control-panel faceplate as follows: a. Lift the scanner lid. b. Use either your finger or insert a thin object in the tab on the upper right corner of the controlpanel faceplate to pry the control-panel faceplate off. Prepare the device for shipment 253
  • HP 6500 | User Guide - Page 258
    Appendix B 4. Retain the control-panel faceplate. Do not return the control-panel faceplate with the HP all-inone. CAUTION: The replacement device might not come with a control-panel faceplate. Store your control-panel faceplate in a safe place, ...
  • HP 6500 | User Guide - Page 259
    ... box. Include the following items in the box A complete description of symptoms for service personnel (samples of print quality problems are helpful). A copy of the sales slip or other proof of purchase to establish the warranty coverage period...
  • HP 6500 | User Guide - Page 260
    ... 802.11b/g Wired network Ink cartridges Supply yields Four ink cartridges (black, yellow, magenta, cyan) Visit www.hp.com/go/learnaboutsupplies/ for more information on estimated ink cartridge yields. HP PCL 3 US fonts: CG Times, CG Times Italic, ...
  • HP 6500 | User Guide - Page 261
    ... Starter Edition only printer driver, scanner driver, and the Toolbox are available. Also, if you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), copying is not supported. To determine the model you have, see Finding the device model number. ...
  • HP 6500 | User Guide - Page 262
    Appendix C Recommended requirements • Microsoft Windows 2000 Service Pack 4: Intel Pentium III ...Internet Explorer 6.0 or later • • Microsoft Windows XP (32-bit) Service Pack 1: Intel Pentium ... Presentation Server 4.0 Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server...
  • HP 6500 | User Guide - Page 263
    ... page, pre-scan Copy speeds vary according to the complexity of the document NOTE: To make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged...
  • HP 6500 | User Guide - Page 264
    ... (dpi) 196 x 98 200 x 200 Fax to PC Specifications • Supported file type: Uncompressed TIFF • Supported fax types: black-and-white faxes Scan specifications Image editor included Integrated OCR software automatically converts scanned text to editable text Scan speeds vary...
  • HP 6500 | User Guide - Page 265
    ... 1 GB (solid state only) NOTE: Approaching any of the recommended maximums on a memory card might cause the performance of the device to be slower than expected. Supported memory card types • Memory Stick, Memory Stck Duo, Memory Stick Pro, MagicGate Memory Stick Duo Memory Stick Micro (requires ...
  • HP 6500 | User Guide - Page 266
    ... telephone network Notice to users in the European Economic Area Notice to users of the German telephone network Regulatory information for wireless products (some models only) Australia wired fax statement Regulatory model number Declaration of ...
  • HP 6500 | User Guide - Page 267
    ...Modifications (part 15.21) The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. This device complies with Part 15 ...
  • HP 6500 | User Guide - Page 268
    Appendix D Notice to users in Japan about the power cord Toxic and hazardous substance table LED indicator statement LED indicator statement The display LEDs meet the requirements of EN 60825-1. Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb ...
  • HP 6500 | User Guide - Page 269
    ... determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. Too many devices on one line might result in failure to ring in response to an incoming call. In most, ...
  • HP 6500 | User Guide - Page 270
    ...seau téléphonique canadien/Notice to users of the Canadian telephone network Cet appareil ... imply that Industry Canada approved the equipment. Users should ensure for their own protection... to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN...
  • HP 6500 | User Guide - Page 271
    ... eines analogen Public Switched Telephone Network (PSTN) gedacht. Schließen Sie den TAE N-Telefonstecker, der im Lieferumfang des HP All-in-One enthalten ist, an die Wandsteckdose (TAE 6) Code N an. Dieses HP-Fax kann als einzelnes Gerät und/oder in Verbindung...
  • HP 6500 | User Guide - Page 272
    ... and any attached external antenna, if supported, shall be placed in such a manner to minimize the ... cm (8 inches) during normal operation. Notice to users in Brazil Aviso aos usuários ... Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and ...
  • HP 6500 | User Guide - Page 273
    ...your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0801-01 (HP Officejet 6500 Wireless All-in-One or HP Officejet 6500 Premier All-in-One) or SNPRC-0801-02 (HP Officejet 6500 Regulatory model number 269
  • HP 6500 | User Guide - Page 274
    Appendix D All-in-One) . This regulatory number should not be confused with the marketing name (HP Officejet 6500 All-in-One) or product number. 270 Regulatory information
  • HP 6500 | User Guide - Page 275
    ... declares, that the product Product Name: Regulatory Model Number:1) Product Options: Radio Module Number: HP Officejet 6500 All-In-One Series SNPRC-0801-01 All RSVLD-0707 conforms to the following Product Specifications and Regulations: ...
  • HP 6500 | User Guide - Page 276
    ... The Comtech, Singapore 118502 declares, that the product Product Name: Regulatory Model Number:1) Product Options: HP Officejet 6500 All-In-One Series SNPRC-0801-02 All conforms to the following Product Specifications and Regulations: SAFETY: EMC: ...
  • HP 6500 | User Guide - Page 277
    ... sheets Recycling program HP inkjet supplies recycling program Disposal of waste equipment by users in private households ...cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Environmental product ...
  • HP 6500 | User Guide - Page 278
    ... city office, your household waste disposal service or the shop where you purchased the product. Évacuation ...respect de la santé humaine et de l'environnement. Pour plus d'informations sur les lieux de collecte ...ęs, veuillez contacter votre mairie, votre service de traitement des déchets ménagers ...
  • HP 6500 | User Guide - Page 279
    ...Product Data Sheet or Specification Sheet. Qualified produicts are also listed at http://www.hp.com/go/energystar. Chemical Substances HP is committed to ...the Council). A chemical information report for this product can be found at: www.hp.com/go/reach Environmental product stewardship program 275
  • HP 6500 | User Guide - Page 280
    ... this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ... other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following ...
  • HP 6500 | User Guide - Page 281
    ... conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes ...
  • HP 6500 | User Guide - Page 282
    Appendix D 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product ... by Tim Hudson(tjh@cryptsoft.com Copyright 2002 Sun Microsystems, Inc. ALL RIGHTS RESERVED. ECC cipher suite support in OpenSSL originally developed by SUN ...
  • HP 6500 | User Guide - Page 283
    (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED ...(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Third-party...
  • HP 6500 | User Guide - Page 284
    ... self-test diagnostic page 101 acoustic emissions 261 Add Printer installation 133 ADF media sizes supported 30 ADF (automatic document ... with parallel phone systems 109 after the support period 250 align printer 152 answer ring pattern change 72 parallel phone systems 111 ...
  • HP 6500 | User Guide - Page 285
    ... customer support electronic 244 phone support 247 warranty 250 cut-off pages, troubleshoot 166 deleting faxes ... (dpi) fax 16 dots, troubleshoot scan 203 double-sided printing 41 driver settings 40 version 248 DSL, fax setup... settings copy 85 device control panel 21 driver 40 fax 61 print 40 F faded ...
  • HP 6500 | User Guide - Page 286
    ... 244 see also customer support Help button 17 Hewlett-Packard Company notices 3 HP Photosmart Software 22 HP Photosmart Studio 22 HP Printer Utility (Mac OS X) administrator settings 95 opening 99 panels 99 HP Solution Center send scans to computer 45 send scans to computers 45 ...
  • HP 6500 | User Guide - Page 287
    ..., 101 supported 243 tips 144 yields 256 ink levels, check 144 installation Add Printer, Windows 133 duplexer 38 software for Mac OS X 133 software for ... 82 M Mac OS X borderless printing 38 HP Photosmart Studio 22 HP Printer Utility 99 install software 133 print on special, or ...
  • HP 6500 | User Guide - Page 288
    ... 258 view and printsettings 103 Windows setup 131 wireless communication setup 134 wireless settings 101, 135 new defaults print from memory card ... 201 OK button 17 On button 16 one-touch speed dial buttons 16 ... save to computer 51 troubleshoot memory cards 224 view 50 Photosmart Software 22 ...
  • HP 6500 | User Guide - Page 289
    ... page information on 100 printer, align 152 printhead clean 151 printing slow, troubleshoot 195 problems print 167 ... Digital memory card insert 48 security wireless communication 140 wireless settings 136 send faxes basic fax 54 color fax 58 manually 54 memory, from 56 monitor dialing 55, 57 ...
  • HP 6500 | User Guide - Page 290
    ... 198 skew, troubleshoot copy 199 print 196 scan 202 slow print, troubleshoot 165 smeared ink 179 software connection types 17 HP Photosmart 22 installation on Mac OS X 133 installation on Windows 129 OCR 47 uninstall from Mac OS X 142 uninstall ...
  • HP 6500 | User Guide - Page 291
    ..., 214 skewed copies 199 skewed pages 196 slow print 165 tips 163 troubleshooting print 167 wireless problems 217 TWAIN scan from 46 unable to activate source 202 two-sided copies ... supplies and accessories 242 supply yield data sheet 256 wireless security 136 Webscan 45 287
  • HP 6500 | User Guide - Page 292
    ... requirements 257 uninstall software 141 Windows Image Application (WIA), scan from 46 wireless communication advanced wireless troubleshooting 218 basic wireless troubleshooting 218 Ethernet setup 137 radio, turn off 103 reducing interference 138 regulatory information ...
  • HP 6500 | User Guide - Page 293
  • HP 6500 | User Guide - Page 294
    © 2009 Hewlett-Packard Development Company, L.P. www.hp.com/support Podręcznik użytkownika



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HP 6500 - Officejet Wireless All-in-One Color Inkjet Manual