HP 6500 User Guide - Page 190
Solution 6: Contact HP support, Solution 2: Check your print settings
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Chapter 9 • Solution 3: Check the ink levels • Solution 4: Align the printer • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see: Load media Cause: The paper was not loaded correctly. If this did not solve the issue, try the next solution. Solution 2: Check your print settings Solution: Check the print quality setting and make sure it is not set too low. Print the image with a high print quality setting, such as Best or Maximum dpi. Check the media settings. Make sure the media selected matches the media loaded in the device. Cause: The print quality or copy setting on the product was set too low. If this did not solve the issue, try the next solution. Solution 3: Check the ink levels Solution: Check the estimated ink levels in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. For more information, see: Check the estimated ink levels Cause: The ink cartridges might have insufficient ink. If this did not solve the issue, try the next solution. Solution 4: Align the printer Solution: Align the printer. Aligning the printer can help ensure excellent print quality. For more information, see: Align the printer Cause: The printer needed to be aligned. 186 Maintain and troubleshoot