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IBM 887022X - Eserver xSeries 445 Manual

UPC - 000435151957

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error codes 12v bus fault 229 beep code 188 diagnostic 211 POST/BIOS 224 ServeRAID 244 SMI Handler 195 System Error log 194 error logs about 65 error messages SCSI 242 error procedures ServeRAID (ISPR) 242 error symptoms 230 CD-ROM drive 230 diskette drive 231 DVD-ROM drive 230 expansion enclosure 231 general problems 232 hard disk drive 231 intermittent problems 232 keyboard, non-USB 232 keyboard, USB 233 memory 234 microprocessor 234 monitor 234 mouse, non-USB 232 mouse, USB 233 option 236 pointing device, non-USB 232 pointing device, USB 233 power 237 serial port 238 ServerGuide 239 software 238 USB port 239 errors light path 190 power supply LED 240 Ethernet configuring settings 48 connector pin-number assignments 151 controller, configuring 150 controller, troubleshooting 76 LAN port, cabling 47 port 150, 151 wrap test 76 expansion enclosure problems 231 expansion slots number of 3 F fan assemblies 122 fans replacing and troubleshooting 122 replacing SMP Expansion Module 122 replacing the PCI-X 123 Fast Ethernet 150 FCC Class A notice 304 features ServerGuide 21 filler panel power-supply bay 84 force power-on procedure 160 forwarding alerts 41 G grease, thermal 157 H handling static-sensitive devices 80 hard disk drive IDE 94 installing 94 hardware, major 81 heat output 3 hot-swap and hot-plug devices power supplies 84 hot-swap power supply installing 84 I I/O board internal connectors 166 replacing 166 I/O connectors 145 IBM Director 11 installation order, microprocessors 116 installing adapters 86 battery 154 hot-swap power supply 84 options 79 integrated functions 3 Integrated system management firmware update utility program 13 intermittent problems 232 internal connectors center plane 159 I/O board 166 PCI-X 162 SMP Expansion Module 178 J jumper, power-on password override 19 jumpers center plane 159 service 163 K keyboard connector 146 308 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. General information	11
Related publications	12
Notices and statements used in this book	12
Features and specifications	13
Server controls and indicators	14
Front view	14
Rear view	16
Remote Supervisor Adapter II-EXA models	16
Remote Supervisor Adapter models	16
Server power features	19
Turning on the server	19
Turning off the server	20
IBM Director	21
The UpdateXpress program	22
Chapter 2. Configuration	23
Using the Configuration/Setup Utility program	24
Starting the Configuration/Setup Utility program	24
Configuration/Setup Utility menu choices	24
Additional Configuration/Setup Utility menu choices	28
Remote console redirection	28
Passwords	29
Power-on password	29
Administrator password	30
Using the ServerGuide Setup and Installation CD	30
ServerGuide features	31
Setup and configuration overview	31
System Partition	32
Typical operating-system installation	32
Setting up or updating multiple servers	33
Installing your operating system without ServerGuide	34
Configuring the Gigabit Ethernet controller	34
Updating the integrated system management firmware	34
Using the LSI Logic Configuration Utility program	35
Using ServeRAID Manager	35
Configuring the controller	36
Using express configuration	36
Using custom configuration	37
Viewing the configuration	39
Getting assistance	40
Remote Supervisor Adapters	42
Identifying the Remote Supervisor Adapter	42
Setting up the Remote Supervisor Adapter II-EXA	43
Remote Supervisor Adapter II-EXA features	43
Setup requirements	44
Cabling and configuring the Remote Supervisor Adapter II-EXA	45
Configuring and connecting to the ASM interconnect network	50
Setting up the Remote Supervisor Adapter	54
Remote Supervisor Adapter features	54
Setup requirements	55
Cabling and configuring the Remote Supervisor Adapter	56
Using the ASM interconnect network	66
Using the PXE boot agent utility program	70
Starting the PXE boot agent utility program	70
PXE boot agent utility menu choices	70
Chapter 3. Diagnostics	71
General checkout	71
Diagnostic tools overview	73
POST	73
POST in a partitioned environment	73
Error logs	75
Viewing error logs from the Configuration/Setup Utility program	75
Viewing error logs from the diagnostic programs	75
Light path diagnostics	75
Diagnostic programs and error messages	78
Text messages	79
Starting the diagnostic programs	80
Viewing the test log	81
Viewing the System Error log	81
Verifying scalability and RXE cabling	82
Scalability cabling	83
RXE cabling	83
Testing the scalability and RXE cabling	84
Recovering BIOS code	85
Ethernet controller troubleshooting	86
Chapter 4. Installing options	89
Installation guidelines	89
Working inside the server with power on	89
Handling static-sensitive devices	90
System reliability considerations	90
Major components of the xSeries 445	91
Opening the cover	92
Removing and replacing the bezel	93
Removing and replacing a hot-swap power supply	94
PCI and PCI-X adapters	96
PCI and PCI-X adapter considerations	96
Cabling a ServeRAID adapter	99
Installing the serial port	101
Installing or replacing a drive	104
Hot-swap hard disk drive	104
Diskette drive	105
DVD-ROM drive	106
SMP Expansion Module	107
Removing and Installing the SMP Expansion Module and cover	108
Removing the SMP Expansion Module and cover	108
Installing the SMP Expansion Module and cover	111
Memory modules	115
Active Memory	117
Removing and replacing DIMMs	118
Hot-replace DIMMs	120
Hot-add memory	122
Installing and replacing a microprocessor	126
Replacing and troubleshooting fans	132
Replacing fans 1 and 2	132
Replacing fans 3 and 4	133
Closing the cover	135
Connecting the cables	136
SMP Expansion Port cabling	137
One server with two SMP Expansion Modules	138
Two servers with four SMP Expansion Modules (16-way)	139
RXE Expansion and Management Port cabling	143
One server with one SMP Expansion Module	143
One server with two SMP Expansion Modules	145
Two stand-alone servers	146
16-way configuration	148
Scalable partitions	150
Creating a scalable partition	151
Deleting a scalable partition	153
Power cabling	153
SCSI cabling	153
USB cabling	154
Video cabling	154
Mouse cabling	154
Keyboard cabling	154
Gigabit Ethernet cabling	154
Remote Supervisor Adapter cabling	154
Chapter 5. I/O connectors and indicators	155
Universal Serial Bus ports	156
USB cables and hubs	156
USB-port connectors	156
Keyboard connector	156
Video connector	156
Auxiliary-device (pointing device) connector	157
RXE Expansion Port	157
SMP Expansion Port	157
Serial Port	157
Remote Supervisor Adapter communication ports	158
Remote Supervisor Adapter II-EXA connectors and LEDs	158
Remote Supervisor Adapter connectors and LEDs	159
Gigabit Ethernet port	160
Configuring the Gigabit Ethernet controller	160
Ethernet port connector	161
Chapter 6. FRU information (service only)	163
Replacing the battery	164
Thermal grease	167
PCI brick	168
Center plane	169
Center plane connectors, jumpers and LEDs	169
Center plane connectors and jumpers	169
Center plane LEDs	170
Force power-on	170
Center plane replacement	170
PCI-X board	172
PCI-X board internal connectors and LEDs	172
Service jumpers	173
PCI-X board replacement	174
I/O board	176
I/O board internal connectors	176
I/O board replacement	176
Riser card and Remote Supervisor Adapter (system management board)	179
Remote Supervisor Adapter component locations	179
Remote Supervisor Adapter II-EXA	179
Remote Supervisor Adapter component locations	179
Riser card and Remote Supervisor Adapter replacement	180
Top cover assembly	182
Top power board	184
DASD backplane	185
Media bay card	186
SMP board	187
SMP Expansion Module switches and connectors	188
SMP Expansion Module LEDs	189
AC box assembly mechanism	190
Media extract mechanism	192
Power/reset card assembly	193
Active PCI assembly	194
Light path card	195
Chapter 7. Symptom-to-FRU index	197
Beep symptoms	198
No beep symptoms	200
Light path LED errors	200
Level 1 light path	200
Level 2 light path	201
Level 3 light path	203
System Error log entries	204
POST/BIOS messages	204
SMI Handler messages	205
Service processor messages	208
Diagnostic error codes	221
POST error codes	234
12v bus faults	239
Error symptoms	240
Power LED errors	250
SCSI error messages	252
ServeRAID (ISPR) error procedures	252
ServeRAID error codes	254
Undetermined problems	256
Problem determination tips	257
Chapter 8. Parts listing, Type 8870	259
System	259
Figure A	262
Keyboard CRUs	264
Power cord FRUs	265
Chapter 9. Related service information	267
Safety information	267
General safety	267
Electrical safety	268
Safety inspection guide	269
Handling electrostatic discharge-sensitive devices	270
Grounding requirements	270
Safety notices (multilingual translations)	270
Appendix A. Getting help and technical assistance	309
Before you call	309
Using the documentation	309
Getting help and information from the World Wide Web	310
Software service and support	310
Hardware service and support	310
Appendix B. Notices	311
Edition notice	311
Trademarks	312
Important notes	312
Product recycling and disposal	313
Battery return program	313
Electronic emission notices	314
Federal Communications Commission (FCC) statement	314
Industry Canada Class A emission compliance statement	314
Australia and New Zealand Class A statement	314
United Kingdom telecommunications safety requirement	314
European Union EMC Directive conformance statement	314
Taiwanese Class A warning statement	315
Chinese Class A warning statement	315
Japanese Voluntary Control Council for Interference (VCCI) statement	315

Match case Limit results 1 per page

error

codes

12v

bus

fault

229

beep

code

188

diagnostic

211

POST/BIOS

224

ServeRAID

244

SMI

Handler

195

System

Error

log

194

error

logs

about

error

messages

SCSI

242

error

procedures

ServeRAID

(ISPR)

242

error

symptoms

230

CD-ROM

drive

230

diskette

drive

231

DVD-ROM

drive

230

expansion

enclosure

231

general

problems

232

hard

disk

drive

231

intermittent

problems

232

keyboard,

non-USB

232

keyboard,

USB

233

memory

234

microprocessor

234

monitor

234

mouse,

non-USB

232

mouse,

USB

233

option

236

pointing

device,

non-USB

232

pointing

device,

USB

233

power

237

serial

port

238

ServerGuide

239

software

238

USB

port

239

errors

light

path

190

power

supply

LED

240

Ethernet

configuring

settings

connector

pin-number

assignments

151

controller,

configuring

150

controller,

troubleshooting

LAN

port,

cabling

port

150,

151

wrap

test

expansion

enclosure

problems

231

expansion

slots

number

fan

assemblies

122

fans

replacing

and

troubleshooting

122

replacing

SMP

Expansion

Module

122

replacing

the

PCI-X

123

Fast

Ethernet

150

FCC

Class

notice

304

features

ServerGuide

filler

panel

power-supply

bay

force

power-on

procedure

160

forwarding

alerts

grease,

thermal

157

handling

static-sensitive

devices

hard

disk

drive

IDE

installing

hardware,

major

heat

output

hot-swap

and

hot-plug

devices

power

supplies

hot-swap

power

supply

installing

I/O

board

internal

connectors

166

replacing

166

I/O

connectors

145

IBM

Director

installation

order,

microprocessors

116

installing

adapters

battery

154

hot-swap

power

supply

options

integrated

functions

Integrated

system

management

firmware

update

utility

program

intermittent

problems

232

internal

connectors

center

plane

159

I/O

board

166

PCI-X

162

SMP

Expansion

Module

178

jumper,

power-on

password

override

jumpers

center

plane

159

service

163

keyboard

connector

146

308

xSeries

445

Type

8870:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide