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IBM 887022X Maintenance Manual - Page 320

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UPC - 000435151957

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problems (continued) mouse 232 option 236 pointing device 232 power 237 serial port 238 software 238 undetermined 246 USB port 239 programs, diagnostic 68 R recovering BIOS code 75 remote access enabling 48 remote control password, configuring 55 Remote Supervisor Adapter 148 cabling 46 completing configuration 55 component locations 169 configuration 13, 14 configuring 44, 46, 48 enabling remote access 48 features 44 identifying 32 port 148 remote control password 55 setup requirements 45 software 53 Remote Supervisor Adapter II-EXA breakout cable 35 cabling 35, 36 configuring 33, 35 features 33 firmware 37 identifying 32 setup requirements 34 software 37 replacing ac box assembly 180 Active PCI-X assembly 184 bezel 83 center plane 160 DASD backplane 175 drive 94 drive, diskette 95 drive, DVD-ROM 96 drive, hot-swap 94 hot-add memory DIMMs 112 hot-replace memory DIMMs 110 I/O board 166 media bay card 176 media extract mechanism 182 memory DIMMs 108 microprocessor 116 PCI brick 158 PCI-X board 164 PCI-X fans 123 power/reset card assembly 183 riser card 170 replacing (continued) SMP board 177 SMP Expansion Module fans 122 top cover assembly 172 top power board 174 reset button 5 riser card, replacing 170 RS-485 terminator plugs, using 41 RSA II-EXA breakout cable 35 RXE Remote Expansion Enclosure 138 RXE Expansion Port connector 147 RXE-100 138 S Sarting the Configuration/Setup Utility program 14 scalable partition considerations 140 creating 141 deleting 143 SCSI error messages 242 serial port installing 91 problems 238 ServeRAID 89 error codes 244 programs 13 ServeRAID (ISPR) error procedures 242 ServeRAID Manager Configuration wizard (illus.) 26 online help 30 ServerGuide CDs 13 features 21 operating system installation 22 setting up multiple servers 23 using 20 service processor messages 198 setting password override jumper 19 setting up multiple servers 23 setup with ServerGuide 21 SMI Handler messages 195 SMP Expansion Module internal connectors 178 removing 98 removing the cover 98 Expansion Port connector 147 fans 122 SMP board, replacing 177 SMP Expansion Module LEDs 179 switches 178 software problems 238 310 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. General information	11
Related publications	12
Notices and statements used in this book	12
Features and specifications	13
Server controls and indicators	14
Front view	14
Rear view	16
Remote Supervisor Adapter II-EXA models	16
Remote Supervisor Adapter models	16
Server power features	19
Turning on the server	19
Turning off the server	20
IBM Director	21
The UpdateXpress program	22
Chapter 2. Configuration	23
Using the Configuration/Setup Utility program	24
Starting the Configuration/Setup Utility program	24
Configuration/Setup Utility menu choices	24
Additional Configuration/Setup Utility menu choices	28
Remote console redirection	28
Passwords	29
Power-on password	29
Administrator password	30
Using the ServerGuide Setup and Installation CD	30
ServerGuide features	31
Setup and configuration overview	31
System Partition	32
Typical operating-system installation	32
Setting up or updating multiple servers	33
Installing your operating system without ServerGuide	34
Configuring the Gigabit Ethernet controller	34
Updating the integrated system management firmware	34
Using the LSI Logic Configuration Utility program	35
Using ServeRAID Manager	35
Configuring the controller	36
Using express configuration	36
Using custom configuration	37
Viewing the configuration	39
Getting assistance	40
Remote Supervisor Adapters	42
Identifying the Remote Supervisor Adapter	42
Setting up the Remote Supervisor Adapter II-EXA	43
Remote Supervisor Adapter II-EXA features	43
Setup requirements	44
Cabling and configuring the Remote Supervisor Adapter II-EXA	45
Configuring and connecting to the ASM interconnect network	50
Setting up the Remote Supervisor Adapter	54
Remote Supervisor Adapter features	54
Setup requirements	55
Cabling and configuring the Remote Supervisor Adapter	56
Using the ASM interconnect network	66
Using the PXE boot agent utility program	70
Starting the PXE boot agent utility program	70
PXE boot agent utility menu choices	70
Chapter 3. Diagnostics	71
General checkout	71
Diagnostic tools overview	73
POST	73
POST in a partitioned environment	73
Error logs	75
Viewing error logs from the Configuration/Setup Utility program	75
Viewing error logs from the diagnostic programs	75
Light path diagnostics	75
Diagnostic programs and error messages	78
Text messages	79
Starting the diagnostic programs	80
Viewing the test log	81
Viewing the System Error log	81
Verifying scalability and RXE cabling	82
Scalability cabling	83
RXE cabling	83
Testing the scalability and RXE cabling	84
Recovering BIOS code	85
Ethernet controller troubleshooting	86
Chapter 4. Installing options	89
Installation guidelines	89
Working inside the server with power on	89
Handling static-sensitive devices	90
System reliability considerations	90
Major components of the xSeries 445	91
Opening the cover	92
Removing and replacing the bezel	93
Removing and replacing a hot-swap power supply	94
PCI and PCI-X adapters	96
PCI and PCI-X adapter considerations	96
Cabling a ServeRAID adapter	99
Installing the serial port	101
Installing or replacing a drive	104
Hot-swap hard disk drive	104
Diskette drive	105
DVD-ROM drive	106
SMP Expansion Module	107
Removing and Installing the SMP Expansion Module and cover	108
Removing the SMP Expansion Module and cover	108
Installing the SMP Expansion Module and cover	111
Memory modules	115
Active Memory	117
Removing and replacing DIMMs	118
Hot-replace DIMMs	120
Hot-add memory	122
Installing and replacing a microprocessor	126
Replacing and troubleshooting fans	132
Replacing fans 1 and 2	132
Replacing fans 3 and 4	133
Closing the cover	135
Connecting the cables	136
SMP Expansion Port cabling	137
One server with two SMP Expansion Modules	138
Two servers with four SMP Expansion Modules (16-way)	139
RXE Expansion and Management Port cabling	143
One server with one SMP Expansion Module	143
One server with two SMP Expansion Modules	145
Two stand-alone servers	146
16-way configuration	148
Scalable partitions	150
Creating a scalable partition	151
Deleting a scalable partition	153
Power cabling	153
SCSI cabling	153
USB cabling	154
Video cabling	154
Mouse cabling	154
Keyboard cabling	154
Gigabit Ethernet cabling	154
Remote Supervisor Adapter cabling	154
Chapter 5. I/O connectors and indicators	155
Universal Serial Bus ports	156
USB cables and hubs	156
USB-port connectors	156
Keyboard connector	156
Video connector	156
Auxiliary-device (pointing device) connector	157
RXE Expansion Port	157
SMP Expansion Port	157
Serial Port	157
Remote Supervisor Adapter communication ports	158
Remote Supervisor Adapter II-EXA connectors and LEDs	158
Remote Supervisor Adapter connectors and LEDs	159
Gigabit Ethernet port	160
Configuring the Gigabit Ethernet controller	160
Ethernet port connector	161
Chapter 6. FRU information (service only)	163
Replacing the battery	164
Thermal grease	167
PCI brick	168
Center plane	169
Center plane connectors, jumpers and LEDs	169
Center plane connectors and jumpers	169
Center plane LEDs	170
Force power-on	170
Center plane replacement	170
PCI-X board	172
PCI-X board internal connectors and LEDs	172
Service jumpers	173
PCI-X board replacement	174
I/O board	176
I/O board internal connectors	176
I/O board replacement	176
Riser card and Remote Supervisor Adapter (system management board)	179
Remote Supervisor Adapter component locations	179
Remote Supervisor Adapter II-EXA	179
Remote Supervisor Adapter component locations	179
Riser card and Remote Supervisor Adapter replacement	180
Top cover assembly	182
Top power board	184
DASD backplane	185
Media bay card	186
SMP board	187
SMP Expansion Module switches and connectors	188
SMP Expansion Module LEDs	189
AC box assembly mechanism	190
Media extract mechanism	192
Power/reset card assembly	193
Active PCI assembly	194
Light path card	195
Chapter 7. Symptom-to-FRU index	197
Beep symptoms	198
No beep symptoms	200
Light path LED errors	200
Level 1 light path	200
Level 2 light path	201
Level 3 light path	203
System Error log entries	204
POST/BIOS messages	204
SMI Handler messages	205
Service processor messages	208
Diagnostic error codes	221
POST error codes	234
12v bus faults	239
Error symptoms	240
Power LED errors	250
SCSI error messages	252
ServeRAID (ISPR) error procedures	252
ServeRAID error codes	254
Undetermined problems	256
Problem determination tips	257
Chapter 8. Parts listing, Type 8870	259
System	259
Figure A	262
Keyboard CRUs	264
Power cord FRUs	265
Chapter 9. Related service information	267
Safety information	267
General safety	267
Electrical safety	268
Safety inspection guide	269
Handling electrostatic discharge-sensitive devices	270
Grounding requirements	270
Safety notices (multilingual translations)	270
Appendix A. Getting help and technical assistance	309
Before you call	309
Using the documentation	309
Getting help and information from the World Wide Web	310
Software service and support	310
Hardware service and support	310
Appendix B. Notices	311
Edition notice	311
Trademarks	312
Important notes	312
Product recycling and disposal	313
Battery return program	313
Electronic emission notices	314
Federal Communications Commission (FCC) statement	314
Industry Canada Class A emission compliance statement	314
Australia and New Zealand Class A statement	314
United Kingdom telecommunications safety requirement	314
European Union EMC Directive conformance statement	314
Taiwanese Class A warning statement	315
Chinese Class A warning statement	315
Japanese Voluntary Control Council for Interference (VCCI) statement	315

Match case Limit results 1 per page

problems

(continued)

mouse

232

option

236

pointing

device

232

power

237

serial

port

238

software

238

undetermined

246

USB

port

239

programs,

diagnostic

recovering

BIOS

code

remote

access

enabling

remote

control

password,

configuring

Remote

Supervisor

Adapter

148

cabling

completing

configuration

component

locations

169

configuration

13,

configuring

44,

46,

enabling

remote

access

features

identifying

port

148

remote

control

password

setup

requirements

software

Remote

Supervisor

Adapter

II-EXA

breakout

cable

cabling

35,

configuring

33,

features

firmware

identifying

setup

requirements

software

replacing

box

assembly

180

Active

PCI-X

assembly

184

bezel

center

plane

160

DASD

backplane

175

drive

drive,

diskette

drive,

DVD-ROM

drive,

hot-swap

hot-add

memory

DIMMs

112

hot-replace

memory

DIMMs

110

I/O

board

166

media

bay

card

176

media

extract

mechanism

182

memory

DIMMs

108

microprocessor

116

PCI

brick

158

PCI-X

board

164

PCI-X

fans

123

power/reset

card

assembly

183

riser

card

170

replacing

(continued)

SMP

board

177

SMP

Expansion

Module

fans

122

top

cover

assembly

172

top

power

board

174

reset

button

riser

card,

replacing

170

RS-485

terminator

plugs,

using

RSA

II-EXA

breakout

cable

RXE

Remote

Expansion

Enclosure

138

RXE

Expansion

Port

connector

147

RXE-100

138

Sarting

the

Configuration/Setup

Utility

program

scalable

partition

considerations

140

creating

141

deleting

143

SCSI

error

messages

242

serial

port

installing

problems

238

ServeRAID

error

codes

244

programs

ServeRAID

(ISPR)

error

procedures

242

ServeRAID

Manager

Configuration

wizard

(illus.)

online

help

ServerGuide

CDs

features

operating

system

installation

setting

multiple

servers

using

service

processor

messages

198

setting

password

override

jumper

setting

multiple

servers

setup

with

ServerGuide

SMI

Handler

messages

195

SMP

Expansion

Module

internal

connectors

178

removing

the

cover

Expansion

Port

connector

147

fans

122

SMP

board,

replacing

177

SMP

Expansion

Module

LEDs

179

switches

178

software

problems

238

310

xSeries

445

Type

8870:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide