Kyocera TASKalfa 3501i Kyocera Command Center RX User Guide Rev-2013.02 - Page 91

Troubleshooting

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11 Troubleshooting Troubleshooting Consult the table below to find basic solutions for problems you may encounter with the embedded server. Symptom I can't access the embedded server. Check Items Corrective Action Is the power turned on to this machine? Turn the power on to this machine, wait until it is in the ready state, and try to access the embedded server. Is the network cable properly connected? Connect the network cable properly. Are the network settings that are made in this machine correct? Perform the network settings from the operation panel. Contact your network administrator for the appropriate settings. Is the IP address for this machine entered correctly? Enter the correct IP address. Check this machine IP address with your network administrator. Are the LAN settings that are made in web browser correct? Check the settings made in web browser. Refer to the Help function in your browser. Has the administrator set up an IP Filter function? Access the embedded server from an approved IP address. Is HTTP Security in Serverside Settings of the Security Settings page under Network Security set to Secure Only (HTTPS)? When HTTP Security is set to Secure Only (HTTPS), specify a URL that begins with https://. You cannot access the embedded server with an "http://" URL. Reference Operation Guide Operation Guide - - - IP Filter (IPv4) on page 54 IP Filter (IPv6) on page 55 Network Security Settings on page 66 User Guide 87

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Troubleshooting
User Guide
87
11 Troubleshooting
Consult the table below to find basic solutions for problems you may encounter with the
embedded server.
Symptom
Check Items
Corrective Action
Reference
I can't access
the embedded
server.
Is the power turned on
to this machine?
Turn the power on to
this machine, wait until
it is in the ready state,
and try to access the
embedded server.
Operation
Guide
Is the network cable
properly connected?
Connect the network
cable properly.
Operation
Guide
Are the network
settings that are made
in this machine
correct?
Perform the network
settings from the
operation panel.
Contact your network
administrator for the
appropriate settings.
-
Is the IP address for
this machine entered
correctly?
Enter the correct IP
address. Check this
machine IP address
with your network
administrator.
-
Are the LAN settings
that are made in web
browser correct?
Check the settings
made in web browser.
Refer to the Help
function in your
browser.
-
Has the administrator
set up an IP Filter
function?
Access the embedded
server from an
approved IP address.
IP Filter
(IPv4) on
page 54
IP Filter
(IPv6) on
page 55
Is
HTTP Security
in
Serverside Settings
of the
Security
Settings
page under
Network Security
set
to
Secure Only
(HTTPS)
?
When
HTTP Security
is set to
Secure Only
(HTTPS)
, specify a
URL that begins with
https://. You cannot
access the embedded
server with an “http://”
URL.
Network
Security
Settings
on page
66