Ricoh Aficio MP C3500 Troubleshooting - Page 17

When You Have Problems Operating the Machine - toner cartridges

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When You Have Problems Operating the Machine When You Have Problems Operating the Machine The following chart gives explanations of common problems and messages. 1 If other messages appear, follow the instructions displayed. Important ❒ Check the contact address and Serial No. of Machine shown in the call service message (L), and then contact your service representative. Problem Cause Solution Although the copier screen appears when the machine is turned on using the main power switch, it cannot be switched to another screen by pressing the {Printer} or {Scanner} key. Functions other than the copier function are not yet ready. Wait a little longer. The machine has just been turned on and the User Tools screen is displayed, but the User Tools menu has items missing. Functions other than the copier function are not yet ready. Time required varies by function. Functions appear in the User Tools menu when they become ready for use. Wait a little longer. The main power indicator continues blinking and does not turn off when pressed. This occurs in the follow- Close ADF, and check if the machine is ing cases: communicating with a computer. • ADF is open. • The machine is communicating with external equipment. • The hard disk is active. The display is off. The machine is in Energy Press the {Energy Saver} key to cancel Saver mode. Energy Saver Mode. mode. The display is off. The operation switch is Turn on the operation switch. turned off. Nothing happens when the operation switch is turned on. The main power switch is Turn on the main power switch. turned off. "Please wait." appears. This message appears Wait for the machine to get ready. when you turn on the operation switch. "Please wait." appears. This message appears Wait for the machine to get ready. when you change the toner cartridge. 9

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When You Have Problems Operating the Machine
9
1
When You Have Problems Operating the
Machine
The following chart gives explanations of common problems and messages.
If other messages appear, follow the instructions displayed.
Important
❒
Check the contact address and Serial No. of Machine shown in the call service
message (
L
), and then contact your service representative.
Problem
Cause
Solution
Although the copier
screen appears when the
machine is turned on us-
ing the main power
switch, it cannot be
switched to another
screen by pressing the
{
Printer
}
or
{
Scanner
}
key.
Functions other than the
copier function are not
yet ready.
Wait a little longer.
The machine has just
been turned on and the
User Tools screen is dis-
played, but the User
Tools menu has items
missing.
Functions other than the
copier function are not
yet ready. Time required
varies by function. Func-
tions appear in the User
Tools menu when they
become ready for use.
Wait a little longer.
The main power indica-
tor continues blinking
and does not turn off
when pressed.
This occurs in the follow-
ing cases:
•
ADF is open.
•
The machine is com-
municating with ex-
ternal equipment.
•
The hard disk is ac-
tive.
Close ADF, and check if the machine is
communicating with a computer.
The display is off.
The machine is in Energy
Saver mode.
Press the
{
Energy Saver
}
key to cancel
Energy Saver Mode. mode.
The display is off.
The operation switch is
turned off.
Turn on the operation switch.
Nothing happens when
the operation switch is
turned on.
The main power switch is
turned off.
Turn on the main power switch.
“
Please wait.
”
appears.
This message appears
when you turn on the op-
eration switch.
Wait for the machine to get ready.
“
Please wait.
”
appears.
This message appears
when you change the ton-
er cartridge.
Wait for the machine to get ready.