Ricoh Aficio MP C3500 Troubleshooting - Page 54

When an Error Occurs Using Internet Fax, Error Mail Notification, Error Report (E-Mail)

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Troubleshooting When Using the Facsimile Function When an Error Occurs Using Internet Fax This section explains reports that the machine sends if an Internet Fax error occurs. Error Mail Notification The machine sends the Error Mail Notification to the sender when it is unable to successfully receive a particular e-mail message. A "cc" of this notification is also sent to the administrator's e-mail address when one is specified. 3 Note ❒ You can select to send Error Mail Notification with User Parameters. See "Parameter Settings", General Settings Guide. ❒ If Error Mail Notification cannot be sent, the Error Report (E-Mail) is printed by the machine. ❒ If an error occurs when an e-mail is received via SMTP, the SMTP server sends an error e-mail to the originator of the document. Error Report (E-Mail) The Error Report (E-Mail) is printed by the machine when it is unable to send an Error Mail Notification. Server-Generated Error E-mail The transmitting server sends this error e-mail to the originator of e-mail that cannot be transmitted successfully (due to reasons such as specifying an incorrect e-mail address). Note ❒ After a server-generated error e-mail is printed, the first page of the sent doc- ument is printed. 46

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Troubleshooting When Using the Facsimile Function
46
3
When an Error Occurs Using Internet Fax
This section explains reports that the machine sends if an Internet Fax error occurs.
Error Mail Notification
The machine sends the Error Mail Notification to the sender when it is unable to
successfully receive a particular e-mail message. A “cc” of this notification is also
sent to the administrator's e-mail address when one is specified.
Note
❒
You can select to send Error Mail Notification with User Parameters. See “Pa-
rameter Settings”, General Settings Guide.
❒
If Error Mail Notification cannot be sent, the Error Report (E-Mail) is printed
by the machine.
❒
If an error occurs when an e-mail is received via SMTP, the SMTP server
sends an error e-mail to the originator of the document.
Error Report (E-Mail)
The Error Report (E-Mail) is printed by the machine when it is unable to send an
Error Mail Notification.
Server-Generated Error E-mail
The transmitting server sends this error e-mail to the originator of e-mail that
cannot be transmitted successfully (due to reasons such as specifying an incor-
rect e-mail address).
Note
❒
After a server-generated error e-mail is printed, the first page of the sent doc-
ument is printed.