Ricoh Aficio MP C3500 Troubleshooting - Page 51

When Memory is Full

Page 51 highlights

When You Cannot Send or Receive Fax Messages as Wanted ❖ Others Problem Cause Solution All fax documents stored When about one hour If any documents have been lost for this in memory have been lost. passes after power to the reason, a Power Failure Report is auto- Those documents include machine is turned off, all matically printed when the machine is ones stored through Mem- fax documents stored in turned on. If fax documents stored for ory Transmission/Recep- memory are lost. Memory Transmission have been lost, tion, Memory Lock, check the destinations and resend the Substitute Reception, or documents. If fax documents received Auto Document. through Memory, Memory Lock or Substitute Reception have been lost, ask the senders to resend the docu- 3 ments. If Auto Documents have been lost, reprogram them. See p.45 "Turn- ing Off the Main Power / In the Event of Power Failure". When a correct password is entered, you cannot print documents that appear in the confidential box or bulletin board box, or transmit / print out stored documents. Documents are locked by a security function if incorrect passwords are entered a certain number of times. Contact the administrator. [Prg. Dest.] or [Manual Entry] does not appear. This function is made un- Contact the administrator. available by the enhanced security function. The following functions are not available: Forwarding, Store File in the Information Box, routing e-mail received via SMTP. This function is made un- Contact the administrator. available by the enhanced security function. When Memory is Full This section explains likely causes of and possible solutions for problems related to full memory. Problem Memory is full. Cannot scan any more. Transmitting scanned pages only. Cause The memory is full. Solution If you press [Exit], the machine returns to standby mode and starts transmitting the stored pages. 43

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When You Cannot Send or Receive Fax Messages as Wanted
43
3
Others
When Memory is Full
This section explains likely causes of and possible solutions for problems related
to full memory.
Problem
Cause
Solution
All fax documents stored
in memory have been lost.
Those documents include
ones stored through Mem-
ory Transmission/Recep-
tion, Memory Lock,
Substitute Reception, or
Auto Document.
When about one hour
passes after power to the
machine is turned off, all
fax documents stored in
memory are lost.
If any documents have been lost for this
reason, a Power Failure Report is auto-
matically printed when the machine is
turned on. If fax documents stored for
Memory Transmission have been lost,
check the destinations and resend the
documents. If fax documents received
through Memory, Memory Lock or
Substitute Reception have been lost,
ask the senders to resend the docu-
ments. If Auto Documents have been
lost, reprogram them. See p.45 “Turn-
ing Off the Main Power / In the Event
of Power Failure”.
When a correct password
is entered, you cannot
print documents that ap-
pear in the confidential
box or bulletin board box,
or transmit / print out
stored documents.
Documents are locked by
a security function if in-
correct passwords are en-
tered a certain number of
times.
Contact the administrator.
[
Prg. Dest.
]
or
[
Manual En-
try
]
does not appear.
This function is made un-
available by the enhanced
security function.
Contact the administrator.
The following functions
are not available: For-
warding, Store File in the
Information Box, routing
e-mail received via
SMTP.
This function is made un-
available by the en-
hanced security function.
Contact the administrator.
Problem
Cause
Solution
Memory is full.
Cannot scan any more.
Transmitting scanned
pages only.
The memory is full.
If you press
[
Exit
]
, the machine returns
to standby mode and starts transmit-
ting the stored pages.