Ricoh Aficio MP C3500 Troubleshooting - Page 83
When a Message is Displayed on the Client Computer, Important
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When a Message is Displayed When a Message is Displayed on the Client Computer This section explains likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. Important ❒ If a message not described here appears, act according to the message. For information about how to turn off the main power switch, see About This Machine. Message Cause Solution Clear Misfeed(s) in ADF. A paper misfeed has occurred inside the ADF. Remove jammed originals, and place them again. Check whether the originals are suitable to be scanned by the machine. Invalid Winsock You are using an invalid Install the operating system of the com- version. Please use version 1.1 version of Winsock. puter or copy Winsock from the operating system CD-ROM. 5 or higher. The name is already in use. Check the registered names. You tried to register a name that is already in use. Use another name. Cannot detect the The set original was mis- • Place the original correctly. paper size of the aligned. • Specify the scan size. original. Specify • When placing an original directly the scanning size. on the exposure glass, the lift- ing/lowering action of the ADF triggers the automatic original size detection process. Lift the ADF by more than 30 degrees. Cannot add any more scanning mode. The maximum number of The maximum number of modes that registerable scan modes can be stored is 100. Delete unneeded has been exceeded. modes. Cannot specify The maximum number of The maximum number of scanning ar- any more scanning registerable scan areas eas that can be stored is 100. Delete un- area. has been exceeded. needed scanning area. Call Service An unrecoverable error Please call your has occurred in the ma- service represen- chine. tative. Call your service representative. 75