Ricoh Aficio MP C3500 Troubleshooting - Page 80

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Troubleshooting When Using the Scanner Function Message Cause Solution Output buffer is full. Sending the data has been cancelled. Please try again later. Too many jobs are in standby state, and sending was cancelled. Retry sending after sending jobs in standby state completes. Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file? The file being stored has exceeded the max. number of pages for one file. Specify whether to use the data or not. Scan the pages that were not scanned and store them as a new file. See "Storing Files Using the Scanner Function", Scanner Reference. Exceeded maximum Too many files are wait- Please try again after they have been number of file to ing to be delivered. delivered. store. Delete all unnecessary files. 5 Exceeded max. num- Too many files are wait- Please try again after they have been ber of stored ing to be delivered. delivered. files. Cannot send the scanned data as capturing files is unavailable. Exceeded max. number of files which can be used in Document Server at the same time. The maximum number of files that can be stored in the document server has been exceeded. Check the files stored by the other functions, and then delete unneeded files. See "Document Server", Copy/Document Server Reference. Entered protection code for destination is incorrect. Please re-enter. The correct protect destination code was not entered. Make sure the protection code is correct, and then enter it again. See "Registering a Protection Code", General Settings Guide. Entered user code You have entered an in- Check the authentication settings, and is not correct. correct user code. then enter a correct user code. Exceeded max. number of alphanumeric characters. The maximum enterable number of alphanumeric characters has been exceeded. Make sure the maximum number of characters which can be entered, and then enter it again. See "Values of various set items for transmission/storage/delivery function", Scanner Reference. Authentication has failed. The entered login user name or login password is incorrect. Check the login user name and login password. The machine is unable to authenticate. Contact an administrator. 72

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Troubleshooting When Using the Scanner Function
72
5
Output buffer is
full. Sending the
data has been
cancelled. Please
try again later.
Too many jobs are in
standby state, and send-
ing was cancelled.
Retry sending after sending jobs in
standby state completes.
Exceeded max.
number of pages
per file. Do you
want to store the
scanned pages as
1 file?
The file being stored has
exceeded the max. num-
ber of pages for one file.
Specify whether to use the data or not.
Scan the pages that were not scanned
and store them as a new file. See “Stor-
ing Files Using the Scanner Function”,
Scanner Reference.
Exceeded maximum
number of file to
store. Delete all
unnecessary files.
Too many files are wait-
ing to be delivered.
Please try again after they have been
delivered.
Exceeded max. num-
ber of stored
files. Cannot send
the scanned data
as capturing files
is unavailable.
Too many files are wait-
ing to be delivered.
Please try again after they have been
delivered.
Exceeded max. num-
ber of files which
can be used in
Document Server at
the same time.
The maximum number of
files that can be stored in
the document server has
been exceeded.
Check the files stored by the other func-
tions, and then delete unneeded files.
See “Document Server”, Copy/Docu-
ment Server Reference.
Entered protec-
tion code for
destination is
incorrect. Please
re-enter.
The correct protect desti-
nation code was not en-
tered.
Make sure the protection code is cor-
rect, and then enter it again. See “Regis-
tering a Protection Code”, General
Settings Guide.
Entered user code
is not correct.
You have entered an in-
correct user code.
Check the authentication settings, and
then enter a correct user code.
Exceeded max.
number of alpha-
numeric charac-
ters.
The maximum enterable
number of alphanumeric
characters has been ex-
ceeded.
Make sure the maximum number of
characters which can be entered, and
then enter it again. See “Values of vari-
ous set items for transmission/stor-
age/delivery function”, Scanner
Reference.
Authentication
has failed.
The entered login user
name or login password
is incorrect.
Check the login user name and login
password. The machine is unable to au-
thenticate. Contact an administrator.
Message
Cause
Solution