Ricoh Aficio MP C3500 Troubleshooting - Page 46

Troubleshooting When Using the Facsimile Function, tion. See the Web Image Monitor's

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Troubleshooting When Using the Facsimile Function Message Cause Solution Check whether there are any No machine e-mail address is programmed. network problems. {15-03} • Check that the machine e-mail address is correctly programmed using File Transfer under System Settings. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. Check whether Cannot find the DNS • Check that the DNS server IPv4 ad- there are any server or POP3/IMAP4 dress is correctly programmed us- 3 network problems. server. ing Web Image Monitor. See the Web Image Monitor's Help. {15-11} • Check that the DNS server is cor- rectly programmed using Web Im- age Monitor. See the Web Image Monitor's Help. • Check that the host name or IPv4 address of the POP3/IMAP4 server is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check that the POP3/IMAP4 server is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check that the LAN cable is correctly connected to the machine. • Consult the administrator. Check whether there are any Cannot log on to the POP3/IMAP4 server. network problems. {15-12} • Check that the user name and password of the E-mail Account are correctly programmed from File Transfer under System Settings. See "File Transfer Settings", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Check that the user name and password for POP before SMTP authentication are correctly programmed from File Transfer under System Settings. See "File Transfer Settings", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult the administrator. 38

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Troubleshooting When Using the Facsimile Function
38
3
Check whether
there are any
network problems.
{
15-03
}
No machine e-mail ad-
dress is programmed.
•
Check that the machine e-mail ad-
dress is correctly programmed us-
ing File Transfer under System
Settings. See “File Transfer”, Gener-
al Settings Guide. You can also use
the Web Image Monitor for confir-
mation. See the Web Image Moni-
tor's Help.
Check whether
there are any
network problems.
{
15-11
}
Cannot find the DNS
server or POP3/IMAP4
server.
•
Check that the DNS server IPv4 ad-
dress is correctly programmed us-
ing Web Image Monitor. See the
Web Image Monitor's Help.
•
Check that the DNS server is cor-
rectly programmed using Web Im-
age Monitor. See the Web Image
Monitor's Help.
•
Check that the host name or IPv4
address of the POP3/IMAP4 server
is correctly programmed using Web
Image Monitor. See the Web Image
Monitor's Help.
•
Check that the POP3/IMAP4 server
is correctly programmed using Web
Image Monitor. See the Web Image
Monitor's Help.
•
Check that the LAN cable is correct-
ly connected to the machine.
•
Consult the administrator.
Check whether
there are any
network problems.
{
15-12
}
Cannot log on to the
POP3/IMAP4 server.
•
Check that the user name and pass-
word of the E-mail Account are cor-
rectly programmed from File
Transfer under System Settings. See
“File Transfer Settings”, General
Settings Guide. You can also use the
Web Image Monitor for confirma-
tion. See the Web Image Monitor's
Help.
•
Check that the user name and pass-
word for POP before SMTP authen-
tication are correctly programmed
from File Transfer under System
Settings. See “File Transfer Set-
tings”, General Settings Guide. You
can also use the Web Image Monitor
for confirmation. See the Web Image
Monitor's Help.
•
Consult the administrator.
Message
Cause
Solution