Ricoh Aficio MP C3500 Troubleshooting - Page 36

Duplex, Sided, Tray Paper Set, tings, System Settings, Sided Copy, Tray Pa, per Settings, Top

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Troubleshooting When Using the Copy Function ❖ Duplex Problem Cause Solution Cannot print in duplex mode. You have loaded paper on the bypass tray. Remove paper loaded on the bypass tray. Load paper in another tray. Cannot print in duplex mode. You have loaded paper exceeding 169 g/m2. Change the paper. 2 Cannot print in duplex You have selected a tray Set the tray to [2 Sided Copy] in [Tray Pa- mode. which is set to [1 Sided per Settings] in [System Settings]. See Copy] in [Tray Paper Set- "System Settings", General Settings tings] in [System Settings]. Guide. Copies are not in correct order. You placed the originals in the incorrect order. When placing a stack of originals in the ADF, the last page should be on the bottom. If you place an original on the exposure glass, start with the first page to be copied. When using Duplex, copy is made Top to Bottom even though [Top to Top] is selected. You placed the originals in the wrong orientation. Place the original in the correct orientation. See "Original Orientation", Copy/Document Server Reference. 28

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Troubleshooting When Using the Copy Function
28
2
❖
Duplex
Problem
Cause
Solution
Cannot print in duplex
mode.
You have loaded paper
on the bypass tray.
Remove paper loaded on the bypass
tray. Load paper in another tray.
Cannot print in duplex
mode.
You have loaded paper
exceeding 169 g/m
2
.
Change the paper.
Cannot print in duplex
mode.
You have selected a tray
which is set to
[
1 Sided
Copy
]
in
[
Tray Paper Set-
tings
]
in
[
System Settings
]
.
Set the tray to
[
2 Sided Copy
]
in
[
Tray Pa-
per Settings
]
in
[
System Settings
]
. See
“System Settings”, General Settings
Guide.
Copies are not in correct
order.
You placed the originals
in the incorrect order.
When placing a stack of originals in the
ADF, the last page should be on the bot-
tom.
If you place an original on the exposure
glass, start with the first page to be cop-
ied.
When using Duplex,
copy is made Top to Bot-
tom even though
[
Top to
Top
]
is selected.
You placed the originals
in the wrong orientation.
Place the original in the correct orienta-
tion. See “Original Orientation”,
Copy/Document Server Reference.