Ricoh Aficio MP C3500 Troubleshooting - Page 27
Troubleshooting When Using the Copy Function, When a Message Appears
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2. Troubleshooting When Using the Copy Function This chapter explains likely causes of and possible solutions for copier function problems. When a Message Appears This section explains the machine's main messages. If other messages appear, follow the instructions they contain. Important ❒ For messages that are not listed here, see p.9 "When You Have Problems Operating the Machine". Message Cause Solution Cannot detect original size. Improper original is placed. Select paper manually, not in Auto Paper Select mode, and do not use Auto Reduce/Enlarge function. See "Sizes difficult to detect", Copy/Document Server Reference. Cannot detect original size. Improper original is placed. Place the original on the exposure glass. See "Placing Originals on the Exposure Glass" and "Sizes difficult to detect", Copy/Document Server Reference. Cannot detect original size. Original is not placed. Place your originals. Check original orientation. Original is not placed in a Change the orientation of the original. proper orientation. Check paper size. Improper paper size is set. If you press the {Start} key, copy will start onto the selected paper. Rotate Sort is not available with this paper size. A size of paper for which Select the proper paper size. See "Sort", Rotate Sort is not avail- Copy/Document Server Reference. able is selected. Duplex is not available with this paper size. A paper size not available in Duplex mode has been selected. The following paper sizes are available for Duplex mode: A3L, B4L, A4KL, B5KL, A5K, 11"×17"L, Legal (81/2"×14")L, 81/4"×14"L, Letter (81/2"×11")KL, Executive (71/4"×101/2")KL, F/GL (8"×13")L, Foolscap (8"×13")L, Folio (81/4"×13")L, 11"×15"L, 10"×14"L, 8"×10"L, 8KL, 16KKL. Select one of these sizes. 19