Ricoh Aficio MP C3500 Troubleshooting - Page 66

Troubleshooting When Using the Printer Function, System Settings, Off Timer

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Troubleshooting When Using the Printer Function 4 58 Problem Cause Solution Images are printed at The tray's side fences Check the side fences are locked. See p.83 slant. might not be locked. "Changing the Paper Size". Print is slanted. The paper is feeding Load the paper correctly. See p.79 "Loading in at a slant. paper". Misfeeds occur frequently. The number of sheets Load paper only as high as the upper limit loaded exceeds the ca- markings on the side fences of the paper tray pacity of the machine. or bypass tray. See "Copy Paper", About This Machine. Misfeeds occur frequently. The paper is damp. Use paper that has been stored in the recommended temperature and humidity condition. See "Copy Paper", About This Machine. Misfeeds occur frequently. The paper is too thick Use recommended paper. See "Copy Paper", or too thin. About This Machine. Misfeeds occur frequently. The copy paper is wrinkled or has been folded/creased. Use recommended paper. Use paper that has been stored in the recommended temperature and humidity condition. See "Copy Paper", About This Machine. Misfeeds occur frequently. Printed paper is being Use recommended paper. See "Copy Paper", used. About This Machine. Copy paper becomes The paper is damp. creased. Use paper that has been stored in the recommended temperature and humidity condition. See "Copy Paper", About This Machine. Copy paper becomes creased. White lines appear. The paper is too thin. When D is blinking, toner is beginning to run out. Use recommended paper. See "Copy Paper", About This Machine. Add toner. See p.89 "Adding Toner". When printing graph- If the printer driver is ics, the output and the configured to use the screen are different. graphics command, the graphics command from the machine is used to print. If you want to print accurately, set the printer driver to print without using the graphics command. See the printer driver Help. Garbled characters are printed. The correct printer Set the correct printer language. language might have not been selected. Images are printed in The feed orientation Set the machine's feed orientation and the the wrong orientation. you selected and the printer driver's feed orientation accordingly. feed orientation se- See the printer driver Help. lected in the printer driver's option setup might not be the same. There is considerable delay between the print start instruction and actual printing. "Off mode / Sleep mode" might be set. The machine requires time to warm up if it has been in "Off mode/Sleep mode". Specify "Off mode/Sleep mode" in [System Settings], [Auto Off Timer].

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Troubleshooting When Using the Printer Function
58
4
Images are printed at
slant.
The tray's side fences
might not be locked.
Check the side fences are locked. See p.83
“Changing the Paper Size”.
Print is slanted.
The paper is feeding
in at a slant.
Load the paper correctly. See p.79 “Loading
paper”.
Misfeeds occur
frequently.
The number of sheets
loaded exceeds the ca-
pacity of the machine.
Load paper only as high as the upper limit
markings on the side fences of the paper tray
or bypass tray. See “Copy Paper”, About This
Machine.
Misfeeds occur
frequently.
The paper is damp.
Use paper that has been stored in the recom-
mended temperature and humidity condition.
See “Copy Paper”, About This Machine.
Misfeeds occur
frequently.
The paper is too thick
or too thin.
Use recommended paper. See “Copy Paper”,
About This Machine.
Misfeeds occur
frequently.
The copy paper is
wrinkled or has been
folded/creased.
Use recommended paper. Use paper that has
been stored in the recommended temperature
and humidity condition. See “Copy Paper”,
About This Machine.
Misfeeds occur
frequently.
Printed paper is being
used.
Use recommended paper. See “Copy Paper”,
About This Machine.
Copy paper becomes
creased.
The paper is damp.
Use paper that has been stored in the recom-
mended temperature and humidity condition.
See “Copy Paper”, About This Machine.
Copy paper becomes
creased.
The paper is too thin.
Use recommended paper. See “Copy Paper”,
About This Machine.
White lines appear.
When
D
is blinking,
toner is beginning to
run out.
Add toner. See p.89 “Adding Toner”.
When printing graph-
ics, the output and the
screen are different.
If the printer driver is
configured to use the
graphics command,
the graphics com-
mand from the ma-
chine is used to print.
If you want to print accurately, set the printer
driver to print without using the graphics
command. See the printer driver Help.
Garbled characters
are printed.
The correct printer
language might have
not been selected.
Set the correct printer language.
Images are printed in
the wrong orientation.
The feed orientation
you selected and the
feed orientation se-
lected in the printer
driver's option setup
might not be the same.
Set the machine's feed orientation and the
printer driver's feed orientation accordingly.
See the printer driver Help.
There is considerable
delay between the
print start instruction
and actual printing.
“Off mode / Sleep
mode” might be set.
The machine requires time to warm up if it has
been in “Off mode/Sleep mode”. Specify “Off
mode/Sleep mode” in
[
System Settings
]
,
[
Auto
Off Timer
]
.
Problem
Cause
Solution