Ricoh Aficio MP C3500 Troubleshooting - Page 61

Checking the Error Log, Printer, Error Log

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When a Message Appears Message Memory Overflow Cause Maximum capacity of PCL 5c/6 or PostScript 3 list display has been exceeded. Solution Reduce the value of [Resolution] in the printer driver. Alternatively, select [Frame Priority] from [Memory Usage] in [System]. If this message continues to appear after taking these steps, decrease the number of files sent to the machine. Checking the Error Log If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel. A Press the {Printer} key to display the printer screen. 4 AQE026S B Press [Error Log]. An error log list appears. Note ❒ The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or Stored print error, it is not deleted. The error is stored separately until the number of errors reaches 30. ❒ If the main power switch is turned off, the log is deleted. ❒ You cannot view the [Error Log] on the simplified display. 53

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When a Message Appears
53
4
Checking the Error Log
If files could not be stored due to printing errors, identify the cause of the errors
by checking the error log on the control panel.
A
Press the
{
Printer
}
key to display the printer screen.
B
Press
[
Error Log
]
.
An error log list appears.
Note
❒
The most recent 30 errors are stored in the error log. If a new error is added
when there are 30 errors already stored, the oldest error is deleted. How-
ever, if the earliest error is a Sample Print, Locked Print, Hold Print, or
Stored print error, it is not deleted. The error is stored separately until the
number of errors reaches 30.
❒
If the main power switch is turned off, the log is deleted.
❒
You cannot view the
[
Error Log
]
on the simplified display.
Memory Overflow
Maximum capacity of
PCL 5c/6 or PostScript 3
list display has been ex-
ceeded.
Reduce the value of
[
Resolution
]
in the
printer driver. Alternatively, select
[
Frame Priority
]
from
[
Memory Usage
]
in
[
System
]
. If this message continues to
appear after taking these steps, decrease
the number of files sent to the machine.
Message
Cause
Solution
AQE026S