Ricoh Aficio MP C3500 Troubleshooting - Page 69

Balance, Adjustments, Change User Settings, Setup, Color/Black and White, Color, Print Set, tings

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Other Printing Problems Problem Cause Solution When using Windows 95 / 98 / Me / 2000 / XP, Windows Server 2003, or Windows NT 4.0, combined printing or booklet printing does not come out as expected. The correct application or printer driver settings are not made. Make sure the application's paper size and orientation settings match those of the printer driver. If a different paper size and orientation are set, select the same size and orientation. A print instruction was issued from the computer, but printing did not start. User Authentication may have been set. Contact the administrators. No transmission • Interface connec- Check using the following procedure: when using 1394 interface connection. tion has not been A Confirm the IEEE 1394 interface cable is made. connected securely. 4 • The correct computer settings are not made. B Restart the computer. If the error occurs even after executing the above operation, proceed to the following steps. C Unplug the IEEE 1394 interface cable connected to the computer. D Run the utility tool for the IEEE 1394 interface board, which is stored in the following path on the CD-ROM "Printer Drivers and Utilities": \UTILITY\1394\ (For more information about using the utility tool for IEEE 1394, see the README file in the same directory on the CD-ROM.) E Restart the computer. Changes to printer driver color settings produce extreme change in print colors. The correct printer driver settings are not made. Make only minor adjustments to the [Balance Adjustments] setting on the printer driver's [Change User Settings] tab. The sample displayed on the printer driver gives only an indication of the adjustment, it does not give an accurate indication of the printed color. See the printer driver Help. Images are not printed in the specified colors. The correct printer driver settings are not made. If it is only one particular color that does not print, turn off the machine's power, and then turn it back on. If the problem persists, contact your service representative. Color originals are printed in black and white. No color print settings are made on the printer driver. • For the functional window: On the [Setup] tab, for [Color/Black and White:], select [Color]. • For the custom setting: On the [Print Settings] tab, for [Color/Black and White:], select [Color]. 61

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Other Printing Problems
61
4
When using Windows
95 / 98 / Me / 2000 /
XP, Windows Server
2003, or Windows NT
4.0, combined printing
or booklet printing
does not come out as
expected.
The correct applica-
tion or printer driver
settings are not made.
Make sure the application's paper size and ori-
entation settings match those of the printer
driver. If a different paper size and orientation
are set, select the same size and orientation.
A print instruction
was issued from the
computer, but print-
ing did not start.
User Authentication
may have been set.
Contact the administrators.
No transmission
when using 1394 in-
terface connection.
•
Interface connec-
tion has not been
made.
•
The correct com-
puter settings are
not made.
Check using the following procedure:
A
Confirm the IEEE 1394 interface cable is
connected securely.
B
Restart the computer. If the error occurs
even after executing the above operation,
proceed to the following steps.
C
Unplug the IEEE 1394 interface cable con-
nected to the computer.
D
Run the utility tool for the IEEE 1394 inter-
face board, which is stored in the following
path on the CD-ROM “Printer Drivers and
Utilities”:
\UTILITY\1394\
(For more information about using the util-
ity tool for IEEE 1394, see the README file
in the same directory on the CD-ROM.)
E
Restart the computer.
Changes to printer
driver color settings
produce extreme
change in print colors.
The correct printer
driver settings are not
made.
Make only minor adjustments to the
[
Balance
Adjustments
]
setting on the printer driver's
[
Change User Settings
]
tab. The sample dis-
played on the printer driver gives only an in-
dication of the adjustment, it does not give an
accurate indication of the printed color.
See the printer driver Help.
Images are not print-
ed in the specified
colors.
The correct printer
driver settings are not
made.
If it is only one particular color that does not
print, turn off the machine's power, and then
turn it back on.
If the problem persists, contact your service
representative.
Color originals are
printed in black and
white.
No color print set-
tings are made on the
printer driver.
•
For the functional window: On the
[
Setup
]
tab, for
[
Color/Black and White:
]
, select
[
Color
]
.
•
For the custom setting: On the
[
Print Set-
tings
]
tab, for
[
Color/Black and White:
]
, select
[
Color
]
.
Problem
Cause
Solution