Ricoh Aficio MP C3500 Troubleshooting - Page 45

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When a Message Appears Message Cause Solution Check whether E-mail transmission was • Check that the machine e-mail ad- there are any refused by SMTP authen- dress is correctly programmed from network problems. tication, POP before SMTP authentication or {14-09} login authentication of File Transfer under System Settings. See "File Transfer", General Settings Guide. You can also use the Web the computer in which Image Monitor for confirmation. the folder for transfer is See the Web Image Monitor's Help. specified. • Check that the user name and pass- word of the E-mail Account are cor- rectly programmed from File Transfer under System Settings. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Check that the user ID and password for the computer in which the folder for forwarding is specified are correctly programmed. • Check that the folder for forwarding is correctly specified. • Check that the computer in which the folder for forwarding is specified is correctly operated. • Consult the administrator. Check whether there are any No machine's e-mail address is programmed. network problems. {14-33} • Check that the e-mail address of mail account is correctly programmed using "File Transfer" of "System Settings". See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult the administrator. Check whether there are any No POP3/IMAP4 server address is programmed. network problems. {15-01} • Check that the host name or IPv4 address of the POP3/IMAP4 server is correctly programmed using the Web Image Monitor. See the Web Image Monitor's Help. • Consult the administrator. Check whether there are any Cannot log on to the POP3/IMAP4 server. network problems. {15-02} • Check that the user name and password of the E-mail Account are correctly programmed using File Transfer under System Settings. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult the administrator. 3 37

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When a Message Appears
37
3
Check whether
there are any
network problems.
{
14-09
}
E-mail transmission was
refused by SMTP authen-
tication, POP before
SMTP authentication or
login authentication of
the computer in which
the folder for transfer is
specified.
•
Check that the machine e-mail ad-
dress is correctly programmed from
File Transfer under System Settings.
See “File Transfer”, General Settings
Guide. You can also use the Web
Image Monitor for confirmation.
See the Web Image Monitor's Help.
•
Check that the user name and pass-
word of the E-mail Account are cor-
rectly programmed from File
Transfer under System Settings. See
“File Transfer”, General Settings
Guide. You can also use the Web
Image Monitor for confirmation.
See the Web Image Monitor's Help.
•
Check that the user ID and pass-
word for the computer in which the
folder for forwarding is specified
are correctly programmed.
•
Check that the folder for forwarding
is correctly specified.
•
Check that the computer in which
the folder for forwarding is speci-
fied is correctly operated.
•
Consult the administrator.
Check whether
there are any
network problems.
{
14-33
}
No machine's e-mail ad-
dress is programmed.
•
Check that the e-mail address of
mail account is correctly pro-
grammed using “File Transfer” of
“System Settings”. See “File Trans-
fer”, General Settings Guide. You
can also use the Web Image Monitor
for confirmation. See the Web Image
Monitor's Help.
•
Consult the administrator.
Check whether
there are any
network problems.
{
15-01
}
No POP3/IMAP4 server
address is programmed.
•
Check that the host name or IPv4
address of the POP3/IMAP4 server
is correctly programmed using the
Web Image Monitor. See the Web
Image Monitor's Help.
•
Consult the administrator.
Check whether
there are any
network problems.
{
15-02
}
Cannot log on to the
POP3/IMAP4 server.
•
Check that the user name and pass-
word of the E-mail Account are cor-
rectly programmed using File
Transfer under System Settings. See
“File Transfer”, General Settings
Guide. You can also use the Web
Image Monitor for confirmation.
See the Web Image Monitor's Help.
•
Consult the administrator.
Message
Cause
Solution