Ricoh Aficio MP C3500 Troubleshooting - Page 76

When a Message is Displayed, When a Message is Displayed on the Control Panel

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Troubleshooting When Using the Scanner Function When a Message is Displayed This section explains likely causes of and possible solutions for error messages that may appear on the machine's control panel. When a Message is Displayed on the Control Panel This section explains causes and remedies if an error message appears on the display of the control panel. Important ❒ If a message not described here appears, act according to the message. For information about how to turn off the main power switch, see About This Machine. Message Cause Solution 5 Connection with A network error has oc- Try the operation once more. If the mes- LDAP server has curred and connection sage is still shown, the network may be failed. Check the has failed. Try the opera- crowded. Check the information of Sys- server status. tion once more. tem Settings. See "System Settings", General Settings Guide. LDAP server authentication has failed. Check the settings. The user name and pass- Make settings correctly for the user name word differ from those and the password for LDAP server auset for LDAP Authentica- thentication. tion. The destination A specified destination or Specify the destination or sender's list has been up- sender's name was name again. dated. Specified cleared when the destina- destination(s) or tion list in the delivery sender's name has server was updated. been cleared. Updating the des- A network error has octination list has curred. failed. Try again? Check whether the server is connected. The destination A network error has oclist has been up- curred. dated. Specified destination(s) or sender's name has been cleared. If a destination or sender's name was already selected, re-select it after this message disappears. 68

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Troubleshooting When Using the Scanner Function
68
5
When a Message is Displayed
This section explains likely causes of and possible solutions for error messages
that may appear on the machine's control panel.
When a Message is Displayed on the Control Panel
This section explains causes and remedies if an error message appears on the
display of the control panel.
Important
❒
If a message not described here appears, act according to the message. For
information about how to turn off the main power switch, see About This
Machine.
Message
Cause
Solution
Connection with
LDAP server has
failed. Check the
server status.
A network error has oc-
curred and connection
has failed. Try the opera-
tion once more.
Try the operation once more. If the mes-
sage is still shown, the network may be
crowded. Check the information of Sys-
tem Settings. See “System Settings”,
General Settings Guide.
LDAP server au-
thentication has
failed. Check the
settings.
The user name and pass-
word differ from those
set for LDAP Authentica-
tion.
Make settings correctly for the user name
and the password for LDAP server au-
thentication.
The destination
list has been up-
dated. Specified
destination(s) or
sender's name has
been cleared.
A specified destination or
sender's name was
cleared when the destina-
tion list in the delivery
server was updated.
Specify the destination or sender's
name again.
Updating the des-
tination list has
failed. Try again?
A network error has oc-
curred.
Check whether the server is connected.
The destination
list has been up-
dated. Specified
destination(s) or
sender's name has
been cleared.
A network error has oc-
curred.
If a destination or sender's name was al-
ready selected, re-select it after this
message disappears.