Ricoh Aficio MP C3500 Troubleshooting - Page 60

Alert Messages, This describes the machine Alert messages.

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Troubleshooting When Using the Printer Function Alert Messages This section describes the machine Alert messages. Message Cause Solution Cannot connect with • IEEE 802.11b interface Turn off the machine and check the the wireless card. unit was not inserted IEEE 802.11b interface unit is inserted Turn the main power when the machine was correctly. Then, turn the machine on switch off, then turned on, or it was again. If the message appears again, call check the card. pulled out after the your service representative. / Problems with the machine turned on. wireless card. • The settings are not / Problems with the updated although the 4 wireless board. unit is detected, or errors are found while accessing the unit. Problems with IEEE 1394 Board. An error may have occurred in the IEEE 1394 board. Turn off the main power switch, and back on again. If the message appears again, contact your service representative. Problem with Hard An error has occurred in Turn off the main power switch, and back Disk. the hard disk drive. on again. If the message appears again, contact your service representative. The entered pass- The password of the en- Enter the correct password. word is incorrect. crypted PDF file has been entered incorrectly. USB has a problem. An error has occurred in Turn off the main power switch, and back the USB interface. on again. If the message appears again, contact your service representative. Hardware Problem: An error has occurred in Turn off the main power switch, and back Ethernet the Ethernet board. on again. If the message appears again, contact your service representative. You do not have Use of this function is re- Contact the administrator. the privileges to stricted. use this function. Authentication has failed. • The login user name • Check your login user name and or password entered password. is incorrect. • Contact the administrator. • The machine current- ly cannot perform au- thentication. Parallel I/F board An error has occurred in Turn off the main power switch, and back has a problem. the parallel interface on again. If the message appears again, board. contact your service representative. Printer font error. An error has occurred in Contact your service representative. the font settings. 52

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Troubleshooting When Using the Printer Function
52
4
Alert Messages
This section describes the machine Alert messages.
Message
Cause
Solution
Cannot connect with
the wireless card.
Turn the main power
switch off, then
check the card.
/
Problems with the
wireless card.
/
Problems with the
wireless board.
•
IEEE 802.11b interface
unit was not inserted
when the machine was
turned on, or it was
pulled out after the
machine turned on.
•
The settings are not
updated although the
unit is detected, or er-
rors are found while
accessing the unit.
Turn off the machine and check the
IEEE 802.11b interface unit is inserted
correctly. Then, turn the machine on
again. If the message appears again, call
your service representative.
Problems with
IEEE 1394 Board.
An error may have oc-
curred in the IEEE 1394
board.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
Problem with Hard
Disk.
An error has occurred in
the hard disk drive.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
The entered pass-
word is incorrect.
The password of the en-
crypted PDF file has been
entered incorrectly.
Enter the correct password.
USB has a problem.
An error has occurred in
the USB interface.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
Hardware Problem:
Ethernet
An error has occurred in
the Ethernet board.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
You do not have
the privileges to
use this function.
Use of this function is re-
stricted.
Contact the administrator.
Authentication
has failed.
•
The login user name
or password entered
is incorrect.
•
The machine current-
ly cannot perform au-
thentication.
•
Check your login user name and
password.
•
Contact the administrator.
Parallel I/F board
has a problem.
An error has occurred in
the parallel interface
board.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
Printer font error.
An error has occurred in
the font settings.
Contact your service representative.