Canon CanoScan FB 1200S Printing Guide - Page 94

Troubleshooting Q &

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CONTENTS GLOSSARY INDEX Chapter 7 Frequently Asked Questions 94 Troubleshooting Q & A The scanner diagnostics test displays a "test failed" message. Problem: When I run the scanner diagnostics test, I get an error saying the diagnostics failed. Cause: The scan head may not be in its home position. Solution: Close the ScanGear CS-S window if it is open. Try turning the scanner off and back on again, and restart. The previewed image appears different from original being scanned. Problem: The colors in the previewed image appear different from the colors in the original image. Cause: The scanned colors need to be adjusted. Solution: Check that the Auto Tone button is selected. If further adjustments are necessary, use the Tone tab tools. The printed image colors appear different from image you see in the preview area. Problem: The colors in the printed image appear different from the colors in the image you see on the screen. Cause: Printer toner may be low. ColorGear Color Matching may have not been selected when it was necessary. Solution: Check the toner in the printer to be sure it is not low or empty. Check that ColorGear Color Matching is selected on the Preferences tab. 94

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CONTENTS
GLOSSARY
INDEX
94
94
Chapter 7
Frequently Asked Questions
Troubleshooting Q & A
The scanner diagnostics test displays a “test failed” message.
Problem:
When I run the scanner diagnostics test, I get an error
saying the diagnostics failed.
Cause:
The scan head may not be in its home position.
Solution:
Close the ScanGear CS-S window if it is open. Try turning
the scanner off and back on again, and restart.
The previewed image appears different from original being scanned.
Problem:
The colors in the previewed image appear different from
the colors in the original image.
Cause:
The scanned colors need to be adjusted.
Solution:
Check that the Auto Tone button is selected. If further
adjustments are necessary, use the Tone tab tools.
The printed image colors appear different from image you see in the
preview area.
Problem:
The colors in the printed image appear different from the
colors in the image you see on the screen.
Cause:
Printer toner may be low. ColorGear Color Matching may
have not been selected when it was necessary.
Solution:
Check the toner in the printer to be sure it is not low or
empty.
Check that ColorGear Color Matching is selected
on the Preferences tab.