Epson PhotoPC 3000Z User Manual - Page 177

You can't download video clips, photos, or sounds with Auto Downloader. ◗ You can select which of these files you download in the Auto Downloader Settings window. Open the Settings window and make sure all the file types you want to transfer are selected. See page 10-7 for detailed instructions on setting up Auto Downloader. You can't find your photos on the hard drive. ◗ If you are using the EPSON Photo! Print2 Launcher, your photos aren't stored on your hard drive, only opened temporarily. Download your photos from the camera, as described in Chapter 10. Image Expert doesn't recognize the camera. ◗ If you have a version of Image Expert from a different camera, printer, or other product, make sure you install the version of Image Expert included on your PhotoPC 3000Z Software CD-ROM and use it when you are connecting to your camera. The correct version is named Image Expert - PhotoPC 3000Z (version 1.8.7). Solving Picture Problems If you're not satisfied with some of the pictures you get from the PhotoPC 3000Z, you may need to adjust some of the camera settings. Read the suggestions below. Your pictures display poor image quality on the screen or when you print them out. ◗ PhotoPC 3000Z captures images in 24-bit color (16.7 million colors). Your pictures will not display maximum image quality if your monitor or computer's video controller doesn't support this color depth. You may need to upgrade your system to achieve the best possible image quality. ◗ If your pictures look better on the screen than when you print them out, you may need to upgrade your printer. An EPSON Stylus ink jet printer, for example, provides excellent image quality. Also see your printer manual to change your print settings, if necessary. Maintenance and Troubleshooting A-13