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Epson T3270 User Manual - Page 177

You see damage on the print surface, The paper is creased., The reverse side of the printed paper

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Epson SureColor T-Series User's Guide Problem Solver o Is the paper creased or folded? Do not use old paper or paper with folds in it. Always use new paper. o Is the paper wavy or slack? Cut sheets become wavy or slack due to changes in temperature or humidity which may result in the printer being unable to recognize the paper size correctly. Flatten the paper before loading it in the printer, or use new paper. o Is the print head scuffing the printed surface? If the surface of the paper is scuffed, select a Platen Gap option between Wide and Wider in the Paper menu. U"Paper menu" on page 134 o Is the print head scuffing the edge of the paper? Select Top35mm/Bottom15mm for the Roll Paper Margin option in the Setup menu. U"Setup menu" on page 139 o Widen the bottom margin Depending on the paper usage, storage conditions, and the content of the print data, the bottom edge may be scuffed when printing. In this situation it is best to create your data with a wider bottom margin. o Does the interior of the printer need cleaning? The rollers may need cleaning. Clean the rollers by feeding and ejecting paper. U"Cleaning the inside" on page 165 You see damage on the print surface o Is there dust in the path of Roll 2? Open the rear cover, and then wipe away the dust with a dry, lint-free cloth. Opening the rear coverU"Roll paper jam" on page 179 The paper is creased. o Are you using the printer at normal room temperature? Epson special media should be used at normal room temperature (temperature: 15 to 25°C, humidity: 40 to 60%). For information about paper such as thin paper from other manufacturers that requires special handling, see the documentation supplied with the paper. o When using non-Epson special media, have you made the paper configuration? When using non-Epson special media, configure the paper characteristics (custom paper) before printing. U"Before printing on non-Epson media" on page 196 The reverse side of the printed paper is soiled. o Select On for Paper Size Check in the menus. Although printing normally stops if the print image is wider than the paper, when Off is selected for Paper Size Check in the Setup menu, the printer may print outside the bounds of the paper, getting ink on the inside of the printer in the process. This can be prevented by selecting On for Paper Size Check in the Setup menu. U"Setup menu" on page 139 o Is ink dry on the printed surface? Depending on the printing density and media type, the ink may take a while to dry. Do not stack the paper until the printed surface is dry. Also, if you set the Drying Time per Page in Paper Configuration from the printer driver, you can stop the operation after printing (ejecting and cutting paper) and wait until the ink is dry. See the printer driver help for more details on the Paper Configuration dialog box. U"Cleaning the inside" on page 165 Too much ink is fired. o Are the Media Type settings correct? Make sure that the printer driver's Media Type settings match the paper that you are using. The amount of ink to be fired is controlled according to the media type. If the settings do not match the paper loaded, too much ink may be fired. 177

Section	Page
Contents	3
Introduction	6
Important Safety Instructions	6
When choosing a place for this product	6
When setting up this product	6
When using this product	6
When handling the ink cartridges	7
Note on this Guide	7
Meaning of Symbols	7
Illustrations	7
Operating System Versions	7
Printer Parts	9
Front	9
Back	12
Roll 2 unit (T7270D/T5270D)	13
Roll paper adapter	13
Control panel	14
Screen View	15
Features	18
High Productivity	18
High Resolution	18
Easy to Use	19
Notes on Usage and Storage	20
Installation space	20
Notes when using the printer	20
Notes when not using the printer	21
Notes on handling ink cartridges	21
Notes on handling paper	22
Provided Software	24
Contents of the Software Disk	24
Summary of the Printer Driver	26
Basic Operations	27
Loading and Removing the Roll Paper	27
Attaching the Roll Paper Adapter	27
Loading Roll Paper on Roll 1	28
Loading Roll 2 (T7270D/T5270D only)	31
Cutting the roll paper	32
Removing Roll paper or Roll 1	34
Removing Roll 2 (T7270D/T5270D only)	35
Loading and Removing Cut Sheets	37
Loading Cut Sheets	37
Removing Cut Sheets	39
Loading and Removing Poster Board	39
Loading Poster Board	39
Removing Poster Board	42
Viewing and Changing Media Settings	43
Replacing Paper	44
Using the Paper Basket (T7270/T5270/T3270)	45
Storing and Opening	46
Adjusting the Position	47
Using the Large-Capacity Paper Basket (T7270D/T5270D)	49
Storing and Adjusting the Position	49
Using the Auto Take-up Reel Unit (T7270 Only)	51
Using the Control Panel	52
Attaching the Paper	52
Removing Paper from the Auto Take-up Reel Unit	55
Basic Printing Methods (Windows)	57
Basic Printing Methods (Mac OS X)	60
Printable area	63
Roll Paper Printable Area	63
Cut Sheets Printable Area	63
Using the Power Off Timer	64
Canceling Printing	65
Saving to and Reprinting on the Optional Hard Disk Unit	67
Function Summary	67
Saving Print Jobs	68
Viewing and Printing Saved Print Jobs	69
Copying and Scanning	71
Large Copying and Large Scanning using the Multifunction Scanner (Option)	71
Function Summary	71
Starting Copy Center	72
Address Settings	72
Loading Documents	73
Large Copying	75
Large Scan	77
Changing the document eject direction	77
Operations for Image Files that were Scanned or Received	78
More Ways to Print	80
Enlargements and Horizontal and Vertical Banners	80
Fitting Documents to the Width of the Roll Paper	80
Choosing a Print Size	82
Fitting Documents to the Output Size	83
Printing at Non-Standard Sizes	84
Printing CAD Drawings	86
Printing in the CAD / Line Drawing mode of the printer driver	86
Printing while Emulating HP-GL/2 and HP RTL	87
Switching Roll Paper Automatically before Printing (T7270D/T5270D Only)	87
Switching to Roll 1/Roll 2 by Paper Type	87
Switching to Roll 1/Roll 2 by Document Size	89
Switching to Roll 1/Roll 2 by Roll Length	90
Borderless Printing	92
Types of Borderless Printing Methods	92
Supported Media Sizes for Borderless Printing	92
About Roll Paper Cutting	94
Setting Procedures for Printing	95
Correct color and print	97
Multi-Page/Poster Printing	100
Folded Double-Side (Windows only)	100
N-up	101
Poster (Windows only)	102
Printing Multiple Documents (the Layout Manager) (Windows Only)	107
Setting Procedures for Printing	107
Saving and Recalling Settings	108
Color Management Printing	109
About Color Management	109
Color Management Print Settings	109
Setting profiles	110
Setting color management with the applications	110
Setting color management with the printer driver	111
Color management printing by Host ICM (Windows)	111
Color management printing by ColorSync (Mac OS X)	112
Color management printing by Driver ICM (Windows Only)	113
Tips for Using the Printer Driver (Windows)	115
Displaying the Settings Screen	115
With the Start button	115
Displaying Help	116
Click the Help Button to Display	116
Right-click on the item you want to check and display	116
Customizing the Printer Driver	117
Saving various settings as your Select Settings	117
Adding Media Types	117
Rearranging display items	118
Overview of the Utility Tab	119
Uninstalling the printer driver	121
Tips for Using the Printer Driver (Mac OS X)	122
Displaying the Settings Screen	122
Displaying Help	122
Using Epson Printer Utility 4	122
Starting Epson Printer Utility 4	122
Epson Printer Utility 4 Functions	122
Uninstalling the printer driver	124
Removing EPSON LFP Remote Panel 2	124
Using the Control Panel Menu	125
Menu Operations	125
Menu List	126
Menu Descriptions	132
Print Queues menu	132
Paper menu	134
The Maintenance Menu	138
Setup menu	139
Large Copy / Large Scan menu	153
Maintenance	156
Adjusting the Print Head	156
Checking for clogged nozzles	156
Cleaning the print head	157
Minimizing Print Misalignments (Head Alignment)	158
Replacing Consumables	161
Replacing Ink Cartridges	161
Replacing Ink Maintenance Tanks	162
Replacing the Cutter	163
Cleaning the Printer	165
Cleaning the outside	165
Cleaning the inside	165
Cleaning the Multifunction Scanner (option)	166
Problem Solver	168
What to do When a Message is Displayed	168
When a Maintenance Call/Service Call Occurs	172
Troubleshooting	173
You cannot print (because the printer does not work)	173
The printer sounds like it is printing, but nothing prints	175
The prints are not what you expected	175
Feeding or ejecting problems	178
Others	181
Trouble when the optional Multifunction Scanner is connected	182
Appendix	185
Options and Consumable Products	185
Supported Media	187
Epson Special Media Table	187
Usable Commercially Available Paper Size	195
Before printing on non-Epson media	196
Notes When Moving or Transporting the Printer	197
Notes When Moving the Printer	197
Notes on Transporting	198
Notes when reusing the printer	199
System Requirements	200
System Requirements of the Printer Driver	200
System Requirements for CopyCenter	200
Specifications Table	201
Standards and Approvals	203
Where To Get Help	204
Technical Support Web Site	204
Contacting Epson Support	204
Before Contacting Epson	204
Help for Users in North America	205
Software License Terms	206
OPEN SOURCE SOFTWARE LICENSE	206
Bonjour	207
Other Software Licenses	212

Match case Limit results 1 per page

Epson SureColor T-Series User’s Guide

Problem Solver

177

You see damage on the print surface

The paper is creased.

The reverse side of the printed paper

is soiled.

Too much ink is fired.

Is the paper creased or folded?

Do not use old paper or paper with folds in it. Always

use new paper.

Is the paper wavy or slack?

Cut sheets become wavy or slack due to changes in

temperature or humidity which may result in the

printer being unable to recognize the paper size

correctly. Flatten the paper before loading it in the

printer, or use new paper.

Is the print head scuffing the printed

surface?

If the surface of the paper is scuffed, select a

Platen

Gap

option between

Wide

and

Wider

in the Paper

menu.

“Paper menu” on page 134

Is the print head scuffing the edge of the

paper?

Select

Top35mm/Bottom15mm

for the

Roll Paper

Margin

option in the Setup menu.

“Setup menu” on page 139

Widen the bottom margin

Depending on the paper usage, storage conditions,

and the content of the print data, the bottom edge

may be scuffed when printing. In this situation it is

best to create your data with a wider bottom margin.

Does the interior of the printer need

cleaning?

The rollers may need cleaning. Clean the rollers by

feeding and ejecting paper.

“Cleaning the inside” on page 165

Is there dust in the path of Roll 2?

Open the rear cover, and then wipe away the dust

with a dry, lint-free cloth.

Opening the rear cover

“Roll paper jam” on page

179

Are you using the printer at normal room

temperature?

Epson special media should be used at normal room

temperature (temperature: 15 to 25°C, humidity: 40

to 60%). For information about paper such as thin

paper from other manufacturers that requires special

handling, see the documentation supplied with the

paper.

When using non-Epson special media, have

you made the paper configuration?

When using non-Epson special media, configure the

paper characteristics (custom paper) before printing.

“Before printing on non-Epson media” on page

196

Select On for Paper Size Check in the menus.

Although printing normally stops if the print image is

wider than the paper, when

Off

is selected for

Paper

Size Check

in the Setup menu, the printer may print

outside the bounds of the paper, getting ink on the

inside of the printer in the process. This can be

prevented by selecting

for

Paper Size Check

the Setup menu.

“Setup menu” on page 139

Is ink dry on the printed surface?

Depending on the printing density and media type,

the ink may take a while to dry. Do not stack the

paper until the printed surface is dry.

Also, if you set the

Drying Time per Page

Paper

Configuration

from the printer driver, you can stop

the operation after printing (ejecting and cutting

paper) and wait until the ink is dry.

See the printer

driver help for more details on the Paper

Configuration dialog box.

“Cleaning the inside” on page 165

Are the Media Type settings correct?

Make sure that the printer driver's

Media Type

settings match the paper that you are using. The

amount of ink to be fired is controlled according to

the media type. If the settings do not match the

paper loaded, too much ink may be fired.