HP Integrity rx2800 HP Insight Management WBEM Provider Events Reference Guide
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- HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 1
HP Integrity Servers with Windows Server 2008 SP2 and Windows Server 2008 R2 HP Insight Management WBEM Provider Events Reference Guide HP Part Number: T2369-96015 Published: August 2010 - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 2
Notices Confidential computer software. Valid license from HP required for possession, use or copying. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 3
7 Introduction...7 Platform Events...7 HP Ethernet Events...105 HP Fiber Channel Events...106 HP SAS Events...106 HP SCSI Events...107 HP Smart Array Events...108 Server Provider (SysEvt) Events...109 HP System Management Homepage Events 109 HP Event Sync Events...110 HP BMC IPMI Driver Events - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 4
4 - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 5
HP Integrity servers running Microsoft Windows Server 2008 with Service Pack 2 (SP2) and Windows Server and HP support personnel responsible for installing, configuring, and managing HP Integrity servers. in personal injury or nonrecoverable system problems. CAUTION A caution calls attention to - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 6
2008 with Service Pack 2 (SP2) for Itanium-based Systems Microsoft Windows Server 2008 R2 Itanium Edition Version 7.0 Supported Products (Servers) BL860c BL870c BL860c i2 BL870c i2 BL890c i2 rx2660 rx3600 rx6600 rx7640 rx8640 Superdome sx2000 Publication Date August, 2010 HP Encourages Your - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 7
Tables Introduction This reference guide describes the Windows System Log Event ID number, severity, and description of events generated by HP Integrity WBEM provider software. The WBEM providers are a group of services that run continuously in the background on HP Integrity servers and report the - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 8
EventID: 113. WBEM ProviderName: SEL02_IndicationProvider. 9 Error Voltage sensor crossed lower non-recoverable threshold. Probable Cause: The voltage in the server has gone far outside the factory set range and could damage system components. A bad component, blown fuse, poorly seated module - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 9
EventID: 115. WBEM ProviderName: SEL02_IndicationProvider. 12 Error Voltage sensor crossed upper non-recoverable threshold. Probable Cause: The voltage in the server has gone far outside the factory set range and could damage system components. A bad component, blown fuse, poorly seated module - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 10
about the failure. To obtain more information, log into the server's Management Processor Card and look at the event log for more details on the failure. Recommended Action: Contact HP Support for best course of action. HP may require a reboot, reconfiguration, or reflash of firmware. WBEM EventID - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 11
about the failure. To obtain more information, log into the server's Management Processor Card and look at the event log for more details on the failure. Recommended Action: Contact HP Support for best course of action. HP may require a reboot, reconfiguration, or reflash of firmware. WBEM EventID - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 12
. Reconnect, or The power supply has failed. Contact your HP support representative to check the power supply. WBEM EventID: 137. WBEM 728 Error Voltage reached critical level. Probable Cause: The voltage in the server has gone outside the factory set range. A bad component, blown fuse, - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 13
Action: To correct the problem, try the following: 1. Validate that processors are supported in this system. 2. Action: Continue to monitor unit and contact HP support to determine appropriate action. WBEM EventID: 157 the server. WBEM EventID: 166. WBEM ProviderName: SEL02_IndicationProvider. - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 14
features may be disabled in this mode. Recommended Action: The Special Mode must be exited to ensure proper operation of the server. WBEM EventID: 166. WBEM ProviderName: SEL02_IndicationProvider. 736 Error Watchdog timer expired - hard reset. Probable Cause: Watchdog timer expired, and a hard - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 15
Warning ACPI state S5 (soft-off, entered by override). Probable Cause: The system has been powered OFF with a hard power-down. Recommended Action: HP recommends that when you powered down the system you use the normal shutdown procedure to properly shut down the operating system. Otherwise, data - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 16
the failed I/O device. For an I/O host bridge failure, contact your HP representative to check the I/O host bridge. WBEM EventID: 171. WBEM lower non-critical threshold. Probable Cause: The temperature inside the server has gone outside the factory specified range for normal operation. You - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 17
SEL02_IndicationProvider. 755 Warning One of the temperature sensors crossed its upper non-critical threshold. Probable Cause: The temperature inside the server has gone outside the factory specified range for normal operation. This event may indicate one of the following conditions: a failed - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 18
has failed to launch EFI because of an internal error. Recommended Action: Reboot or update System FW. If problem persists contact your HP representative for support. WBEM EventID: 203. WBEM ProviderName: FPL_IndicationProvider. Monarch selection failure. Probable Cause: An internal error has caused - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 19
. WBEM EventID: 223. WBEM ProviderName: FPL_IndicationProvider. External interrupt not serviced. Probable Cause: Internal FW error. Recommended Action: Reboot, if problem persists contact your HP representative for support. WBEM EventID: 224. WBEM ProviderName: FPL_IndicationProvider. Ext int taken - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 20
failed. Probable Cause: An IPMI event has failed. Recommended Action: Reset the BMC and reboot. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 232. WBEM ProviderName: FPL_IndicationProvider. Trap taken. Probable Cause: This will follow other events indicating - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 21
The trap nesting limit has been exceeded. Recommended Action: Reboot if necessary, if problem persists contact your HP representative for support. WBEM EventID: 256. WBEM ProviderName: FPL_IndicationProvider. Trap not serviced. Probable Cause: A invalid trap has been requested or a trap has not been - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 22
Cause: Expected Machine Check Vector not registered at the time of an Expected Machine Check. Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID: 266. WBEM ProviderName: FPL_IndicationProvider. INIT initiated. Probable Cause: Software has requested an INIT or the INIT - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 23
in the system is unsupported. Verify that the IO config installed in the system is one that is supported. If problem persists contact your HP representative for support. WBEM EventID: 277. WBEM ProviderName: FPL_IndicationProvider. PCI bus walk unknown error. Probable Cause: Internal firmware error - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 24
: Refer to the user's manual for Memory loading instructions. WBEM EventID: 300. WBEM ProviderName: FPL_IndicationProvider. DIMM SPD checksum failed. Probable Cause: The DIMMs SPD EEPROM got corrupted. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 301 - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 25
Refer to the user's manual for Memory loading instructions. WBEM EventID: 316. WBEM ProviderName: FPL_IndicationProvider. Generic memory firmware error. Probable Cause: Corrupt NVM or System firmware failure. Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID: 317. WBEM - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 26
Cause: Control bit to use an alternate memory config are set. Recommended Action: Clear NVM Update SFW Contact HP support to troubleshoot the problem. WBEM EventID: 338. WBEM ProviderName: FPL_IndicationProvider. Nested Machine Checks. Probable Cause: A second machine check occurred while the system - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 27
error. Probable Cause: FW encountered a fatal interleaving error. Recommended Action: Update SFW. Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID: 346. WBEM ProviderName: FPL_IndicationProvider. Unexpected return to SAL_CHECK. Probable Cause: Unexpected return to - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 28
. Probable Cause: Communication with utilities is broken. Check for earlier errors or NVRAM problems. WBEM EventID: 358. WBEM ProviderName: FPL_IndicationProvider. Fabric code unable to find a needed service provider. Probable Cause: The registry is corrupt or the ROM is incomplete. WBEM EventID - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 29
TLB entry Requesting rope fatal. Probable Cause: An IO device is requesting access to an invalid TLB entry. Recommended Action: Driver problem debug driver. WBEM EventID: 378. WBEM ProviderName: FPL_IndicationProvider. Memory fetch timeout. Probable Cause: SBA memory fetch timeout error. Recommended - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 30
. Recommended Action: Check for new version of firmware/OS Contact HP Support. WBEM EventID: 2427. WBEM ProviderName: FPL_IndicationProvider. The Error Response Reset system to clear the semaphore Try reinitializing NVRAM. If problem persists, contact engineering. WBEM EventID: 405. WBEM ProviderName - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 31
test code failed. Probable Cause: Memory test code located in main memory has been corrupted. Recommended Action: Contact HP support personnel to troubleshoot the problem. WBEM EventID: 421. WBEM ProviderName: FPL_IndicationProvider. A remote cell is in an unknown state of PD rendezvous. Probable - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 32
to update CSR contents. Probable Cause: Coherency controller on cell sending event is suspect. Recommended Action: Provide event data to HP support center for assistance. WBEM EventID: 2431. WBEM ProviderName: FPL_IndicationProvider. This indicates the failure in collecting the Complex profile info - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 33
accessing the BMC. Recommended Action: AC power cycle or upgrade BMC and System FW. If problem persists contact your HP representative for support. WBEM EventID: 579. WBEM ProviderName: FPL_IndicationProvider. Fru Id read error. Probable Cause: Error reading a FRU. Recommended Action: Reboot if - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 34
Rev do not match. Recommended Action: Update SFW, if problem persists contact your HP representative for support. WBEM EventID: 583. WBEM ProviderName: FPL_IndicationProvider. ROM loading order does not follow the guidelines in the user manual. Recommended Action: Rearrange the DIMMs to follow the - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 35
to rendezvous the processors during a MCA. Recommended Action: Review error logs to determine cause of MCA. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 444. WBEM ProviderName: FPL_IndicationProvider. MC: Set PAL features failed. Probable Cause: SFW failed to - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 36
If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 457. WBEM ProviderName: FPL_IndicationProvider. A GUID was FPL_IndicationProvider. EFI USB HCD interrupt service has detected the host controller is hung. Probable Cause: Problem with USB controller. Recommended Action - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 37
Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 473. WBEM ProviderName Error encountered setting up the dillon_pdh node or service. Probable Cause: This is usually a symptom of an earlier problem. Check to be sure the pdh node was - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 38
Action: If multiple CPU's report this issue, check the BMC. If only one reports this issue, replace the CPU. If problem persists, contact HP support. WBEM EventID: 487. WBEM ProviderName: FPL_IndicationProvider. cpu access error on processor info area. Probable Cause: An early version of CPU - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 39
SAL portions of the system firmware. Recommended Action: Reboot, if problem persists, contact your HP representative for support. WBEM EventID: 501. WBEM ProviderName: FPL_IndicationProvider. EFI unable to find the SAL service to install boot-time interrupt handlers. Probable Cause: Mismatch between - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 40
between BMC and EFI firmware. Recommended Action: Upgrade system firmware or BMC firmware as necessary. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 510. WBEM ProviderName: FPL_IndicationProvider. EFI unable to specify system mode because EFI/SAL interface - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 41
to be deconfigured. Recommended Action: Look for events indicating incompatible or bad CPUs and replace them. If problem persists contact your HP representative for support. WBEM EventID: 526. WBEM ProviderName: FPL_IndicationProvider. An unexpected or invalid value was read from a crossbar remote - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 42
during security initialization. Probable Cause: SAL failure. Recommended Action: Reboot the system. Update SFW. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 554. WBEM ProviderName: FPL_IndicationProvider. EFI was denied permission to write the privilege level - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 43
Cause: Defective XBC link Defective XBC. Recommended Action: Check XBC link connections Reset the system backplane Contact HP Support personnel to troubleshoot problem. WBEM EventID: 595. WBEM ProviderName: FPL_IndicationProvider. The XBC's routing state was marked as in ERROR. Probable Cause - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 44
: The CC to XBC link is not operational. Recommended Action: Reset the cell Reset the system backplane Contact HP Support personnel to troubleshoot problem. WBEM EventID: 603. WBEM ProviderName: FPL_IndicationProvider. Remote routing a crossbar failed. Probable Cause: A failure was encountered while - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 45
'off'. Either of first two causes and replacing or installing a cell board with cabinet's AC Breakers 'off'. Recommended Action: Remove cell board causing problem. Power complex on and allow cells to distribute their copy of complex profile to MP, then add new cell following proper OLA procedures - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 46
will be evident by many BPS_FAIL codes and probably a AC_DELETED code in the Event Log. Recommended Action: Contact HP Support personnel to troubleshoot problem. WBEM EventID: 655. WBEM ProviderName: FPL_IndicationProvider. Fan failed in designated Bulk Power Supply. Probable Cause: Fan failure or - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 47
an acceptable upper threshold. Recommended Action: Contact HP Support personnel to troubleshoot problem. WBEM EventID: 660. WBEM ProviderName: FPL_IndicationProv firmware upgrade was attempting install. Recommended Action: Check service notes for firmware revisions and compatibility charts. WBEM - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 48
is not properly connected. Recommended Action: Check and reseat the Master IO Backplane Utilities cable. If no help, contact HP Support personnel to troubleshoot the problem. WBEM EventID: 687. WBEM ProviderName: FPL_IndicationProvider. Read of EEPROM failed. Probable Cause: The I2C bus into the IO - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 49
: The CLU cannot read the data contained in the EEPROM on the SBCH board in the same cabinet. Recommended Action: Contact HP Support personnel to troubleshoot the problem. If this is the only READ failure in this timeframe, replace the SBCH board following the SBCH Board Remove + Replace Procedures - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 50
failed. Probable Cause: The CC chip fan identified by the attached physical location has failed. Recommended Action: Contact HP Support personnel to troubleshoot problem. WBEM EventID: 2906. WBEM ProviderName: FPL_IndicationProvider. CC chip fan failing. Probable Cause: The CC chip fan identified by - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 51
revision, use FWUU to update CLU firmware. Contact HP Support personnel to troubleshoot problem. WBEM EventID: 624. WBEM ProviderName: FPL_IndicationProvider. An unknown Cell voltage margin has been detected. Probable Cause: A user has manually, using back-door debugging methods, altered the voltage - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 52
XD command, then attempt to update PDHC firmware again. If repeated attempts to update the PDHC firmware fail, contact HP support personnel to troubleshoot the problem. WBEM EventID: 637. WBEM ProviderName: FPL_IndicationProvider. Boot is disabled because the cell type does not match the System FW - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 53
level from the BMC. Probable Cause: SAL service to read tokens not functioning properly. Recommended Action Recommended Action: Contact your hp support representative. WBEM EventID: not happen. Contact engineering to diagnose the problem. WBEM EventID: 736. WBEM ProviderName: FPL_IndicationProvider - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 54
The RVL CC-Togo link initialization workaround (PS221) failed. Probable Cause: Hardware link initialization failed. Recommended Action: Contact HP support. Reset cell. WBEM EventID: 2466. WBEM ProviderName: FPL_IndicationProvider. Internal firmware programming error. Probable Cause: Report the IP to - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 55
. Recommended Action: Re-install or replace the cables; replace the IO backplane. WBEM EventID: 782. WBEM ProviderName: FPL_IndicationProvider. There is a problem initializing the REO cable. Probable Cause: An SBA IO cable error has been detected. Recommended Action: Verify proper cable connection - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 56
Error Warning Error Warning The Options service received an NVRAM allocation error. Probable bulk specified is warning of a potential thermal problem. Probable Cause: The bulk power supply is at physical location in data field is not supported on this platform. Probable Cause: Unsupported dimm - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 57
Cause: Broken hardware was detected and the cell integration policy combined to cause the cell to not join FPL_IndicationProvider. Firmware encountered a problem trying to initialize. Probable Cause: . Recommended Action: Contact HP support personnel to troubleshoot the CPU module pointed to - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 58
the FRUID data (manufacturing only) or contact HP support personnel to troubleshoot the CPU module on the Cell. WBEM EventID FPL_IndicationProvider. System Clocks are not valid. Probable Cause: The Cell board has a problem. Either the Real Time Clock is not working properly or the system is not - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 59
. Cell failed compatibility checks. Probable Cause: CPUs are incompatible with each other. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 923. WBEM ProviderName: FPL_IndicationProvider. PDH space not available after release from reset. Probable - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 60
due to previous errors. Recommended Action: Correct the hardware/software problem indicated by previous errors. WBEM EventID: 962. WBEM ProviderName: DIMM. The specified DIMM may need to be serviced. Recommended Action: Contact your HP support representative to check the affected hardware. WBEM - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 61
Manual override of fatal stop boot condition. Probable Cause: The user has initiated manual Cause: Hardware problem. Possible bad fail, or environmental conditions in the server are causing more errors than usual. receive this message, contact your support provider to determine if a predictive - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 62
the server are problem. WBEM EventID: 1824. WBEM ProviderName: FPL_IndicationProvider. error reading bmc first boot token. Probable Cause: FW tried to read the first boot token and received a failure. Recommended Action: AC power cycle the system . If this doesn't work, contact HP support service - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 63
problem between blade and the enclosure. Recommended Action: iLO will attempt to correct communication issues. If this fails verify FW is at a supported revision and matached across the blades fabric. Recommended Action: Contact your HP Support Representative to investigate the fabric and firmware - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 64
that was previously healthy was found to be down. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2926. WBEM ProviderName: FPL_IndicationProvider. An XBC port was found to have a Fatal Error during - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 65
previously healthy link was found to have fatal errors. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2943. WBEM ProviderName: FPL_IndicationProvider. Error reading the ROUTEx CSR on the XBC. Data - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 66
has found a discrepancy in the expected system topology. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2947. WBEM ProviderName: FPL_IndicationProvider. The cell/port pair does not exist in the - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 67
valid routes to each cell in a previously good partition. Possible cable/connection problems. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2955. WBEM ProviderName: FPL_IndicationProvider. Unable - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 68
System FW was unable to access the XBC semaphore. Recommended Action: Collect IPMI events, look for additional errors events, and contact HP support for assistance. WBEM EventID: 6868. WBEM ProviderName: FPL_IndicationProvider. System Firmware detected an error while trying to release the XBC Global - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 69
Cause: System Firmware was unable to route the crossbar fabric. Recommended Action: Collect IPMI Event logs. Contact your HP Support Representative to troubleshoot the fabric and/or backplane subsystem. WBEM EventID: 4894. WBEM ProviderName: FPL_IndicationProvider. Error setting up XBC-XBC link - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 70
Warning 10626 Warning Error finding the shortest route. Probable Cause: System Firmware encountered a problem while processing the crossbar fabric graphs. Recommended Action: Collect IPMI event logs. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 4888. WBEM ProviderName - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 71
of the map can hold. Probable Cause: NVRAM corruption of fPars specific database. Recommended Action: Restore NVRAM to factory defaults. Reset server and reconfigure soft partitions. WBEM EventID: 4673. WBEM ProviderName: FPL_IndicationProvider. The NVRAM for the cell local memory map is corrupt and - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 72
caused by problems with the system's memory or by unexpected environmental conditions inside the server. Recommended Action: Contact your HP support representative Probable Cause: Threshold parity errors have been detected in the Instruction or Data Cache Memory (I-Cache or D-Cache). The operating - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 73
rate. Recommended Action: Contact your HP support representative to check the processor module boot. So the server boots in hard partition mode. This is a configuration usage problem, possibly a user to reset using the ESIT DirectedfParResetAndMigrate() service but the target (recipient) fPar of - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 74
Data Field: the number of edges found. Probable Cause: There was a problem while collecting a list of fabric link info. Recommended Action: Look for additional IPMI event logs. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 4863. WBEM ProviderName: FPL_IndicationProvider - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 75
the fabric. Recommended Action: Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID: 4840. WBEM ProviderName: FPL_IndicationProvider. A problem was encountered while routing which prevented an appropriate route from being chosen - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 76
11463 Error 11465 Error 11467 Error 11468 Error 11471 Error 11478 Warning 11479 Error 11481 Warning 11482 Error 11483 Warning 11484 Error 11485 Error 11486 Error 11487 Error System backplane power has reported a 1.5v power fault. The data field contains the physical location of the fault. Probable - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 77
Recommended Action: Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID WBEM EventID: 4930. WBEM ProviderName: FPL_IndicationProvider. Non-critical event announces that an fPar is enabled to boot but has inadequate memory - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 78
: Firmware was unable to find a valid route to a cell being added by OLA. Recommended Action: Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID: 4945. WBEM ProviderName: FPL_IndicationProvider. 78 WBEM Provider Event Tables - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 79
stable store NVM area. Probable Cause: A read/write to the NVM stable storage area failed. Recommended Action: Reboot, if problem persists, contact HP support. WBEM EventID: 5153. WBEM ProviderName: FPL_IndicationProvider. FW has detected an illegal memory config using 4GB DIMMs. The system will be - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 80
all required data. Probable Cause: Not enough space allocated to store all required data in NVM. Recommended Action: Upgrade FW Contact HP support. WBEM EventID: 6857. WBEM ProviderName: FPL_IndicationProvider. SFW failed to allocate enough SCR RAM to store all required data. Probable Cause: SFW - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 81
is not initialized. Probable Cause: Cell online add/delete was attempted but the colad subsystem failed to initialize. Recommended Action: Contact HP support. When this event is emitted, cell online add/delete is not usable. WBEM EventID: 6897. WBEM ProviderName: FPL_IndicationProvider. An FPARs - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 82
specified in the physical location info. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 6860. WBEM ProviderName: chip. Recommended Action: Collect IPMI Event Logs and contact your HP Service Representative to investigate the fabric subsystem. WBEM EventID: 5190. - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 83
's temperature has exceed the high temperature threshold or a CPU power module fault has occurred. Recommended Action: Contact HP support personnel to troubleshoot the problem. WBEM EventID: 5192. WBEM ProviderName: FPL_IndicationProvider. SFW detected an error while writing to stable store flash - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 84
spare one. Recommended Action: Monitor the situation and contact your HP support representative to check the affected hardware. WBEM EventID: 5261. a compute cabinet. Recommended Action: Contact your support representative to have the server identification information and cabinet type checked. WBEM - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 85
links. Recommended Action: Collect IPMI Event logs. Contact your HP Support Representative to check the fabric subsystem health. WBEM EventID: 6577. WBEM ProviderName: FPL_IndicationProvider. System firmware encountered fabric problems. Data Field: (crossbar port 44) | (crossbar 32). Probable Cause - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 86
MP user interface, power button, or other, was denied by the Enclosure Manager. Probable Cause: The enclosure may not have sufficient power for the new blade. Recommended Action: Make sure enclosure has the appropriate number and configuration of power supplies. Reduce power required by the - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 87
the cooling, and if the problem persists contact HP service. WBEM EventID: 6836. WBEM ProviderName problem encountered while handling a fabric link error. Recommended Action: Collect IPMI event logs to determine the original cause of the error. Contact your HP Support Representative to troubleshoot - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 88
problem encountered while handling a fabric link error. Recommended Action: Collect IPMI event logs to determine the original cause of the error. Contact your HP Support Representative to troubleshoot . Recommended Action: Contact your HP Service Representative to investigate the failing hardware - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 89
it should be replaced. Recommended Action: Contact HP Service for assistance. WBEM EventID: 6896. WBEM a new BMC firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 6904. WBEM WBEM ProviderName: FPL_IndicationProvider. A Blade was installed in the enclosure - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 90
Error The OA was unable to service a power-on request. Try re-issuing the power-on request. If the problem reoccurs after subsequent requests, notify the Cause: HP PFM service has detected one or more HP unsupported DIMMs on this partition. Recommended Action: Make sure to have HP supported DIMMs - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 91
problem persists, contact Support. WBEM EventID: 8044. WBEM ProviderName: FPL_IndicationProvider. Expected blades Recommended Action: Try rebooting the server. If problem persists contact support. WBEM EventID: 8067. WBEM . Recommended Action: Contact your HP support representative. WBEM EventID: 8079 - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 92
in all blades. Probable Cause: The Mezzanine IO Cards in all blades of server. This is likely due to corrupted NVM data. Recommended Action: Verify that the System Firmware is at its supported revision, and if not, update firmware to the latest supported version. If problem persists contact support - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 93
to set the tables. Recommended Action: Ensure SFW component is at supported level. WBEM EventID: 8542. WBEM ProviderName: FPL_IndicationProvider. The ACPI itself. If the management system does not recover refer to the Service Guide to determine how to reset iLO without a user interface. WBEM - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 94
refer to the Service Guide to determine how to blade server) is functioning properly. If not, replace the system board.Check system logs to see if other NVM errors are related to this same system board. If so, replace the system board.Verify system and manageability firmware are at their supported - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 95
Action: If the problem persists replace the blade server) is functioning properly. If not, replace the system board.Check system logs to see if other NVM errors are related to this same system board. If so, replace the system board.Verify system and manageability firmware are at their supported - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 96
event log for related MFW events to determine if there is an NVM (Non-Volatile Memory) problem.Try a MFW reset via web or text interface. If this fails, verify all the firmware versions are at a supported revision level and do a full power cycle of the system.Replace the battery. WBEM EventID: 8329 - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 97
Integrity Systems' for information on how to proactively manage this event type. This document can be found on www.hp.com or at the following FTP location: ftp://ftp.hp.com/pub/servers If problem persists contact support. too much power draw from other blades installed in enclosure. Consult OA to - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 98
seconds. Recommended Action: This mode will timeout in 15 minutes or less. To manually exit this mode go to the Access Settings web page. You can also press log on the console. Reboot the system. If problem persists, contact support. WBEM EventID: 8519. WBEM ProviderName: FPL_IndicationProvider. - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 99
de-allocated DIMM(s). Next, reseat the failing DIMM(s). If that does not solve the issue, replace the DIMM(s) with supported DIMM(s) - See Service Guide. If problem still continues to exist, replace the system board. WBEM EventID: 9880. WBEM ProviderName: FPL_IndicationProvider. Memory build-in self - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 100
will be to reseat the DIMM. If that does not solve the issue, replace DIMM with supported DIMM type (See Service Guide). If problem still continues to exist, contact support. WBEM EventID: 9897. WBEM ProviderName: FPL_IndicationProvider. DDR calibration for commands failed. Probable Cause: DDR - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 101
the c7000 enclosure. SBL2-3000, SBL2E-3000, and SBL4-3000 are designed for the c3000 enclosure. The SBL2-7000 and SBL2-3000 must be installed with the monarch blade in supported configuration. WBEM EventID: 9904. WBEM ProviderName: FPL_IndicationProvider. Power on failed due to an SBL (Scalable Blade - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 102
14522 Error 14524 Error 14525 Warning 14528 Error 14530 Error 14531 Error 14535 Error 14537 Error System failed power on because one or more auxiliary blades failed to power on. Probable Cause: Power on was denied because there was a failure in the power on sequence. This probably points towards HW - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 103
refer to the Service Guide to determine how Action: Reboot the server and verify that the supported revisions, and if not, update firmware to the latest supported revisions.If problems persist, contact Support WBEM ProviderName: FPL_IndicationProvider. integrated Lights Out firmware battery failure - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 104
are powered-on blades that are not in use, power them off. WBEM EventID: 9901. WBEM ProviderName: FPL_IndicationProvider. Integrated Lights Out unable to the system and attempt to reboot again. If problem persists, contact support. WBEM EventID: 10072. WBEM ProviderName: FPL_IndicationProvider. iLO - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 105
failed to power off upon request. Probable Cause: the rack or one or more blades have failed to power off. The overall power off action has failed as a result : 10400. WBEM ProviderName: FPL_IndicationProvider. HP Ethernet Events Source in Windows Event Log: HP Ethernet Event ID Event Severity 1 - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 106
. 12 Warning A network interface is no longer available. An Ethernet adapter was removed or an Ethernet team or VLAN was removed via the HP Network Configuration Utility (NCU). 13 Information The number of active adapters in an Ethernet team has changed. This is an optional indication that - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 107
drive is in a degraded state. Device is still servicing I/O, but redundancy may be degraded or lost. 201 changed to Degraded. An enclosure has detected there may a problem with one or more of the fans. 306 Error A data occurs. HP SCSI Events Source in Windows Event Log: HP SCSI Event ID - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 108
is required before loss of data occurs. HP Smart Array Events Source in Windows Event Log: HP Smart Array Event ID Event Severity Event status has changed to Permanently Disabled. The controller has detected a problem with the cache and has disabled the cache permanently. 101 Information - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 109
there may a problem with one HP System Management Homepage Win32 service has been stopped successfully. 11 Error The HP System Management Homepage Win32 service could not be started successfully. 12 Error The HP System Management Homepage Win32 service could not be stopped successfully Server - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 110
HP Event Sync Events Source in Windows Event Log: HpInsightMgmtProvs Event ID Event Severity Event Description 100 Success %1 The service version %2 has started. %3%1 - "[component name]"%2 - "version"%3 - "See [log file] for details." 101 Information %1 The service has stopped. %2%1 - "[ - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 111
values are being used. Please contact HP support team to solve this problem. 2 Information HP PFM service detected the DIMM module in %s has been added. 2 Information HP PFM service detected the DIMM module in %s has been removed. 2 Information HP PFM service detected the DIMM module in %s has - HP Integrity rx2800 | HP Insight Management WBEM Provider Events Reference Guide - Page 112
Event Log: hpWbemDump Event ID Event Severity Event Description 2001 Information HP WBEM data was captured and compressed as a raw data format =%5, Num Entries=%6, Entry=%7, Date=%8, Time=%9.%nAll succeeded. 2002 Warning HP WBEM data was captured and compressed as a raw data format.%nOriginal
HP Integrity Servers with Windows Server
2008 SP2 and Windows Server 2008 R2
HP Insight Management WBEM Provider
Events Reference Guide
HP Part Number: T2369-96015
Published: August 2010