HP Integrity rx2800 rx2800 i2 User Service Guide - Page 5

Troubleshooting using the server power button 57 Server does not power on 58 UEFI menu is not available 58 Operating system does not boot 59 Operating system boots with problems 59 Intermittent server problems 59 SATA DVD+RW drive problems 59 SAS disk drive problems...59 Console problems...59 Downloading and installing the latest version of the firmware 60 Downloading the latest version of the firmware 60 Installing the latest version of the firmware on the server 60 4 Installing, booting and shutting down the operating system 61 Operating systems supported on the server 61 Installing the operating system onto the server 61 Installing the OS from the DVD drive 61 Installing the OS using HP Ignite-UX 61 Installing the OS using vMedia 62 Configuring system boot options 62 Booting and shutting down HP-UX 63 Adding HP-UX to the boot options list 63 HP-UX standard boot...64 Booting HP-UX from the UEFI Boot Manager 64 Booting HP-UX from the UEFI Shell 64 Booting HP-UX in single-user mode 65 Booting HP-UX in LVM-maintenance mode 65 Shutting down HP-UX...65 Booting and shutting down Microsoft Windows 65 Adding Microsoft Windows to the boot options list 65 Booting the Microsoft Windows operating system 66 Shutting down Microsoft Windows 67 Shutting down Windows from the command line 68 5 Troubleshooting 69 Methodology...69 General troubleshooting methodology 69 Recommended troubleshooting methodology 70 Basic and advanced troubleshooting tables 71 Troubleshooting tools...75 LEDs ...75 Front panel...75 Health LED...75 System Event Log LED 76 Locator Switch/LED (UID 77 SID LEDs...77 FRU and CRU health LEDs 77 Diagnostics...77 Online diagnostics and exercisers 77 Online support tool availability 78 Online support tools list 78 Offline support tools list...79 General diagnostic tools...79 Contents 5