HP LH4r HP Netserver LXr 8500 Installation Guide
HP LH4r - NetServer - 256 MB RAM Manual
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- HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 1
HP NetServer LXr 8500 Installation Guide HP Part Number D7054-90007 Printed September 1999 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 2
-Packard shall not be liable for errors contained herein or for incidental or the use or reliability of its software on equipment that is not furnished guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the servicing - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 3
to the HP NetServer 16 Powering Up the HP NetServer 16 Powering Down the HP NetServer 17 Connecting AC Power to Multiple-Server Configurations 17 (Hardware Part Number) Menu 24 Service Menu 24 3 Opening and Closing the HP NetServer 27 Removing and Replacing the Front Bezel 27 Removing and - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 4
37 One Button Disaster Recovery (OBDR 38 Boot Device Priority 38 Installing a Hot Swap SCSI Drive 40 Removing a Hot Swap SCSI Drive 42 Installing the Optional Tape Backup (DAT) Drive 43 Connecting External SCSI Devices 47 5 Installing Additional Memory 49 Introduction 49 Required Tools 49 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 5
Rack Nuts to the Rack 92 Attaching the Slides to the Rack 94 Rack Installation 96 Removing the Power Supplies 96 Placing the HP NetServer in the Rack 97 Attaching the Cable Management Arm 101 Mounting the Front Bezel 103 Continuing with the Rack Installation Process 106 9 Connecting - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 6
Information 129 Copying and Printing Information 130 Installing HP Information Assistant Software 131 Installing from the CD-ROM 131 12Troubleshooting 133 Troubleshooting Tools 133 Common Installation Problems 134 Troubleshooting Sequence 134 If the HP NetServer Will Not Power On 136 If the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 7
the HP NetServer in the Rack 158 Mounting the Front Bezel 161 Continuing with the Rack Installation Process 165 A Specifications Noise and Ergonomic Statement 180 C Service and Support 181 D Warranty and Software License 183 Warranty ...183 HP Software Product License Agreement 183 Index... - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 8
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You Set Up Your HP NetServer Before you set up your HP NetServer LXr 8500: • Read the Installation Road Map (Rack system specific). The Road Map shows how to set up the entire rack system. It will alert you to issues you must consider before installing the HP NetServer itself. The Roadmap comes - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 10
access panels. Refer to Chapter 3, "Opening and Closing the HP NetServer." 9. Install hard disk drives or tape drives. Refer to Chapter 4, "Installing Mass Storage Devices." 10. Familiarize yourself with the HP NetServer's controls, indicators, and ports. Refer to Chapter 2, "Controls, Indicators - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 11
hard drives. Refer to Chapter 4, "Installing Mass Storage Devices." 12. Obtain the release history of the HP NetServer Navigator CD-ROM provided with the HP NetServer installed in the rack. Use the HP NetServer LXr 8500 Rack Assembly and Cabling Reference Guide for more details. 17. If you - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 12
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-line LCD display with its own set of window navigation buttons. This display provides detailed information about HP NetServer status. The following illustration shows the HP NetServer's front bezel, including its control panel. The following sections explain these controls in more detail. Control - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 14
Mode LED Power LED Secure Mode Button Figure 2-2. Power, Reset, and Secure Mode Buttons and LEDs NOTE A small protective cover is provided on the HP NetServer's control panel to cover the Power and Reset buttons. This cover can prevent someone from accidentally powering down or resetting the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 15
support power management based on the ACPI standard. A NOS supporting ACPI allows this button to be configured through a user interface. Refer to "Applying Power to the HP NetServer a system reset (hard reset or cold boot). Secure Mode Button Secure Mode LED Puts the HP NetServer in the Secure Mode - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 16
You can also use this window to display the HP NetServer's configuration information, a log of current and past error conditions, replaceable parts information, and more. Figure 2-3 shows the LCD display and its navigation buttons. For instructions on using this LCD display, see Viewing Information - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 17
on standby power. Flashing Off Off Immediate attention required due to a failed component in the HP NetServer. The HP NetServer may not be fully operational, due to this condition, such as POST errors. Off Flashing Off Attention required due to a pre-failure condition. This condition may be - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 18
above the PCI hold-down latch. The LEDs are used to indicate the status of each slot and are also visible from the inside the HP NetServer. Figure 2-5 shows the rear of the HP NetServer. PCI LED Indicators External SCSI Port Serial, Parallel, Monitor Ports AC Power Inlet - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 19
Control Description PWR (Power) Glows steady green when HP NetServer is powered up. If the server is not powered up but is connected to AC the HP NetServer, the HP NetServer shuts down. NOTE Once lit, the PRFL (Predictive Fail) LED will continue to blink yellow even if the fan speed problem - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 20
main circuit breakers or UPS breakers. Communication Ports Figure 2-7 identifies the ports on the HP NetServer's rear panel. Keyboard External SCSI Mouse Serial Port B Serial Port A VGA LPT1 the rear panel connectors, contains the electronic circuitry to support all of its connections. 12 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 21
, and Ports PCI LEDs All ten PCI slots can be individually powered down through the respective NOS supported Hot Plug utility, without powering down the entire HP NetServer, if the board has a Hot Plug compliant driver. All ten PCI slots have two LEDs for each slot; one amber and one green. Table - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 22
indicators shown in Figure 2-9 are for the HP NetServer's input and storage devices. CD-ROM Drive Flexible Disk Drive Activity LED Eject Button Activity LED Eject Button DAT Tape Drive (Optional) Status LEDs 14 Hot Swap Hard Disk Drive (Both Drives Optional) Power ON LED Activity LED Figure - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 23
4 Hz rate ** Pulsing at 2 Hz rate NOTE For more information on the HP Tape Drive and its error codes, refer to the documentation provided with the tape drive, or refer to Hewlett-Packard's web site, at www.hp.com. Refer to Chapter 4, "Installing Mass Storage Devices" for installation information - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 24
Fan Indicators Applying Power to the HP NetServer Refer also to the "Sleep States (ACPI)," if supported by a compatible NOS. Powering Up the HP NetServer 1. Ensure the HP NetServer's power cord is connected to a power source, and the PWR light on each of the HP NetServer's power supplies is flashing - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 25
operation to the HP NetServer. In this sleep state, the HP NetServer appears to be off, indicated by no display on the monitor and no activity for the CD-ROM or internal hard drives. However, when the HP NetServer detects activity (i.e. mouse, keyboard, or certain types of LAN activity), it returns - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 26
powered on state, the HP NetServer must either be powered seconds (default) and the HP NetServer moves to a sleep state, internal hard disk drives. The HP NetServer appears sleep state, the HP NetServer must be fully powered down state, the HP NetServer must either be powered the HP NetServer at - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 27
2 Controls, Indicators, and Ports Viewing Information on the Control Panel Display The HP NetServer LXr 8500's control panel display can show HP NetServer configuration information, a log of current and past error conditions, replaceable parts information, and more. The control panel uses a two - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 28
configuration. ◊ FW Info. - The version numbers of the HP NetServer's firmware. ◊ HW P/N. - Part number and serial number of the HP NetServer's chassis. ◊ Event Log. - The HP NetServer's log of current and resolved error conditions. ◊ Service - This feature allows a NMI (non-maskable interrupt) for - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 29
Enter button. A display similar to the one shown below appears on the HP NetServers front panel display. **HW Sys Info*** No. Of CPUs=x 2. Use the Of CPUs=x (x = 1 to 8 CPUs) CPU speed 500MHz CPU type PIII Xeon LFT CPU1 stepping xx LFT CPU2 stepping xx LFT CPU3 stepping xx LFT CPU4 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 30
Indicators, and Ports 1. To select FW Info from the Main Menu, press the Enter button. A display similar to the one shown below appears on the HP NetServers front panel display. **FW Info*** BMC ver xx.xx 2. Use the front panel's down-arrow button to scroll down through the rest of the information - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 31
of the log can be appear on the HP NetServer's front panel display: ****Event Log**** >014! POST Error 2. Use the front panel's down-arrow number. An "!" on a log entry means the problem is still current. 3. To read the complete log entry for an error, use the arrow keys to select the event listing - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 32
. Service Menu The service menu is used for diagnostics purposes, such as a system hang, and generates a system NMI (non-maskable interrupt), which will halt all system operations. In Windows NT, this NMI generates a core memory dump, which copies the memory contents to a file on the hard drive. 24 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 33
and the dump area (hard drive) must be configured according to the instructions provided by your specific NOS. CAUTION If the dump area has not been properly configured according to your NOS instructions, you may get a system hang or unpredictable results. 1. To select Service from the Main Menu - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 34
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clips. You can swing the bezel open on its hinge, or remove the bezel entirely. NOTE HP NetServers installed in non-HP racks use a different front bezel for mounting. For more information, refer to the separate rack-mounting guide for third-party racks. It is packed in the accessories tray in the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 36
removed. Serious damage to the HP NetServer could result. 1. If the HP NetServer is operating, log off all users and if necessary, back-up files. 2. Follow the instructions in your network operating system (NOS) documentation to gracefully shut down all networking software and applications. 28 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 37
the operating system. Normally, this completes the power down procedure. NOTE The power supplies will continue to provide standby current to the HP NetServer until the power cable is disconnected. WARNING Always disconnect the power cord before removing the top cover, to avoid exposure to high - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 38
rack front columns. CAUTION To prevent damage to cables, or a disruption in service due to a disconnection of cables, check for short cables at the rear of HP NetServer and disconnect before proceeding. 7. Pull the HP NetServer out from the rack on its slides. See Figure 3-2. 8. Remove the two - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 39
Chapter 3 A. Remove screws (2) Opening and Closing the HP NetServer B. Pull back cover ½ inch Figure 3-3. Removing screws and Sliding the Cover Back 10. Lift off the top cover. See Figure 3-4. The hooked edges holding the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 40
Chapter 3 Opening and Closing the HP NetServer Embedded I/O Cover Figure 3-4. Lifting Off the Cover NOTE After removing the top cover, a metal shield (embedded I/O cover) blocks access to the I/O Riser board (it contains - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 41
accessory board installation or PCI Hot Plug Replacement. All 10 slots are PCI Hot Plug capable, but the PCI board must have a Hot Plug compliant driver to take advantage of the option. l If you are installing accessory boards, the HP NetServer must be powered down before using this procedure. 33 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 42
results, do not attempt to install or replace a PCI board, while the HP NetServer is in a low activity sleep state. 2. Remove the (short) T-15 cover. This prevents the top cover from catching on the center support, when it is removed with the PCI access panel in place. 3. Push the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 43
Chapter 3 Opening and Closing the HP NetServer A. Remove screws (2) B. Push panel back ½ inch Figure 3-6. Removing the PCI Access Panel's Screws 4. Lift the PCI access panel away from the top cover. See Figure 3-7. 35 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 44
Chapter 3 Remove the PCI Access Panel Opening and Closing the HP NetServer Figure 3-7. Lifting Off the Access Panel 5. To replace the PCI access panel, lower it onto the top cover, about ½ inch to the rear of its - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 45
the I/O Baseboard. Setting the ID jumpers on the SCSI drive's controller board is not required. Hardware Mirroring You may choose to mirror hard drives in the HP NetServer's hot swap bays (RAID 1). However, doing this through the software slows down disk access time, but using hardware mirroring can - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 46
will not function properly. One Button Disaster Recovery (OBDR) The HP NetServer LXr 8500 supports HP's hardware based One Button Disaster Recovery (OBDR) feature, when using an HP SureStore DAT tape drive with OBDR compatible software. This feature saves the DR boot image or system configuration - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 47
Chapter 10, "Configuring the HP NetServer" for instructions. The HP NetServer's on-board SCSI channels consists of two SCSI-2 (LVD Low-Voltage Differential) channels A and B. Channel A controls the HP NetServer's internal hard disk drives. Channel B handles the NetServer's external SCSI port. The - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 48
set it down. Hard disk drives are very susceptible to mechanical shock and can be damaged by a drop as short as one-quarter of an inch. Take care when unpacking and handling the drive. If the drop would crack an egg, it will damage the drive. 1. At the front of the HP NetServer, open the bezel - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 49
Chapter 4 Installing Mass Storage Devices Hot Swap Drive Filler Panel Figure 4-1. Hot Swap Drive and Filler Panel 3. On the drive, press the locking latch in and pull the ejector handle out as far as it can go easily, as shown in Figure 4-2. CAUTION To prevent - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 50
4-1. CAUTION To prevent damage to the light pipes, be careful as you insert the drive. The plastic light pipes are easily broken. 5. Press the SCSI Drive CAUTION You must remove the drive slowly to ensure the drive heads are parked prior to removal. Ensure you follow these instructions - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 51
Chapter 4 Installing Mass Storage Devices 1. At the front of the HP NetServer, open the bezel. Refer to Chapter 3, "Opening and Closing the HP NetServer" for details. 2. To unlock the drive, push the locking latch in and then pull the ejector handle toward you. See Figure 4-3. Pull locking latch - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 52
to the following procedure. 1. If necessary, remove the hot swap hard disk drive(s) before powering down the HP NetServer. 2. Follow the instructions in Chapter 3, "Opening and Closing the HP NetServer" to shutdown the HP NetServer's respective NOS. 3. Disconnect the power cord from the power strip - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 53
Chapter 4 Installing Mass Storage Devices Front of NetServer LCD Panel Handle Peripheral Bay Assembly Thumb Screws (3) screws. See Figure 4-5. This may require a T-10 Torx® driver instead of a T-15 driver. 13. Remove the tape drive from the shipping container and its protective bag. 14. Remove the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 54
the cables (data and power) to the tape drive. 17. To install the peripheral bay and return power to the HP NetServer, reverse Steps 1 through 10, and add Steps post of the peripheral bay with the memory board guide bracket. To align the peripheral bay with its connector at the rear of - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 55
pin SCSI connector on the rear panel. All external SCSI devices are connected to the HP NetServer using this external connector, but the external SCSI devices must provide the necessary termination at . SCSI A SCSI B IDE (CD-ROM) Flexible Disk Drive Figure 4-6. SCSI Channel A and B Connectors 47 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 56
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5 Installing Additional Memory Introduction This chapter provides the instructions for adding memory to the HP NetServer LXr 8500, which includes guidelines for: • Removing and installing a memory board (also adding a memory board) • Installing or removing DIMMs on the memory board in any - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 58
detects if there is one or two memory boards in the HP NetServer during boot-up. l DIMM sizes can be mixed on are no requirements to load the slots in any specific sequence. Dual Memory Boards l If both memory using one memory board. • Supported memory capacity is 8 GB (4 GB per memory board) at - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 59
memory capacity to 16 GB, (8 GB per memory board). NOTE DIMM sizes larger than 256 MB may be available after the initial release of the HP NetServer LXr 8500. Right Board DIMM Size 2 DIMM Size 1 DIMM Size 1 DIMM Size 1 DIMM Size 2 DIMM Size 2 DIMM Size 1 DIMM Size 2 DIMM Size 1 DIMM Size 1 DIMM - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 60
to install additional memory, but it does not require sliding the HP NetServer out of the rack. 1. Log off all users and if necessary, back-up files. 2. Follow instructions in Chapter 3, "Opening and Closing the HP NetServer," to shutdown your respective NOS. NOTE The power supplies continue to - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 61
Chapter 5 Installing Additional Memory B. Pull up on LCD handle. A. Loosen captive screws (3) on Memory Bay Cover. C. Remove Memory Bay Cover Figure 5-3. Gaining Access to the Memory Board Bays 9. Pull open the two retaining latches holding the memory board in place. See Figure 5-4. 53 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 62
Chapter 5 Installing Additional Memory Retaining Latches A. Pull open retaining latches on memory board. DIMM installed on underside of board. B. Pull board from its slot. Figure 5-4. Removing a Memory Board 10. Hold the memory board by the corners and carefully pull the board from its slot. - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 63
HP NetServer LXr 8000 DIMMs are not compatible with the HP NetServer LXr 8500 DIMMs. Use only SDRAM DIMMs acquired from HP. Contact HP Customer Support for a list of qualified DIMMs. HP will not support configurations using non-HP 5-5. DIMM Module NOTE Some of HP's DIMMs will not have the metal - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 64
boards, ensure you have installed identical DIMM(s) in the same DIMM slots on the both memory boards, before re-installing the memory boards into the HP NetServer and restoring it to normal operation. 56 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 65
See Figure 5-7. Ensure the component-side (DIMMs) of the memory board faces down. Guide Rails Connector Memory Board Front of HP NetServer Figure 5-7. Replacing the Memory Board 23. Slide the board into the guide rails of the memory bay. See Figure 5-7. Ensure the LCD display does not interfere - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 66
," for details. 29. Reconnect the power cord and return power to the HP NetServer using the respective NOS instructions. Removing a DIMM Use this procedure to remove DIMMs from the HP NetServer's memory boards. The HP NetServer must be powered down and the memory board(s) must be removed from the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 67
5 to remove any additional DIMMs on the board. NOTE Ensure all retaining clips on the memory board are closed before re-inserting it into the HP NetServer. This includes clips on empty slots as well as those on slots containing DIMMs. 7. If necessary, remove the other memory board to remove the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 68
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also to the Hardware Tested Products link for the HP NetServer LXr 8500 under the HP NetServers' Service and Support topic for the specific NOS used in your NetServer at HP's website: http://www.hp.com/netserver/servsup/compatibility CAUTION Some accessory board outputs may exceed U.S. National - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 70
The HP Remote Control board supports HP TopTools software and comes installed in the HP NetServer Troubleshooting" and cannot be changed. NOTE The (BIOS) Setup Utility provides a manual setting of IRQs, but all these assignments are ignored by the NOSs listed above. Boot Priority The HP NetServer - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 71
, when scanning for boot devices. For instructions, refer to the SCSI Configuration Utility in Chapter 10, "Configuring the HP NetServer." Table 6-1. HP NetServer Boot Order (default) Boot Order Component/Slot 1. IDE CD-ROM drive 2. Flexible disk drive 3. Slot P1 4. Slot P2 5. On-board - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 72
of the HP NetServer's chassis. All 10 PCI slots support both Non-Hot Plug and Hot Plug PCI boards. The PCI boards must have hot plug compliant software drivers to be PCI Hot Plug capable. See Figure 6-1. Battery Conf ig uration Switch Block SCSI A SCSI B IDE (CD-ROM) Flexible Disk Drive I2C (J1F1 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 73
at clock rates of 66 or 33 MHz. These slots only support boards with +3.3 VDC power and Universal boards. These slots have is closed, all Hot Plug capability for all PCI slots is lost and the HP NetServer must be shutdown to remove or replace boards. Installing Accessory Boards Use this procedure - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 74
hot plug compliant drivers installed or removed in slots P1 through P10. 1. Read the documentation included with each board and follow any special instructions provided. CAUTION To prevent a system crash or hang, never open the PCI hold-down latch of a PCI slot with the HP NetServer powered on - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 75
keep the PCI boards in place and to activate the PCI slot power switch and PCI LED board. 8. Remove the PCI slot cover from the HP NetServer's rear panel before installing the new board into the slot. See Figure 6-4. NOTE The PCI slot covers use spring tension and the PCI hold-down - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 76
Figure 6-4. Removing the PCI Slot Cover NOTE To prevent intermittent problems, ensure each unused PCI slot has a PCI slot cover in guide latch at the rear of the PCI slot is used to hold the board in place. The latch at the top of PCI board guide prevents the board from moving during HP NetServer - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 77
Chapter 6 Installing Additional Boards PCI Board Guide Latch Open Latch Figure 6-5. PCI Board Guide Latch CAUTION Do not bend the PCI board to install it into the slot. If the full-length PCI board has a handle on the end - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 78
the PCI hold-down latch by pushing it in from the rear of the HP NetServer until it clicks. See Figure 6-7. The PCI hold-down latch should click you push it into place. 14. Close the latch on the PCI board guide. See Figure 6-7. 15. If the installed accessory board requires an external connection - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 79
click into place. C. Close the latch on the PCI board guide. Figure 6-7. Closing the PCI Hold-Down Latch NOTE If the PCI hold-down latch does not fully close (click), the slot will not be powered on when the HP NetServer reboots. 16. If the accessory board(s) installation is complete, install - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 80
's driver installation instructions before you can use the board. Refer to "PCI Hot Plug Boards" for more hot plug information. 20. Use the respective NOS to ensure the correct software drivers for the PCI board are loaded and, if possible, verify correction operation. 21. Restore the HP NetServer - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 81
NOS support and the availability of PCI Hot Plug compliant drivers, search for PCI Hot Plug on HP's web site at: http://www.hp.com/netserver/products/lxr8500 To access the PCI Hot Plug Replacement procedures in Information Assistant for the respective NOS, you must have the HP NetServer Online - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 82
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T-15 and T-25 Torx® drivers (top cover and rack access) • An anti-static service kit (3M™ 8501/8502/8503 or equivalent). This kit includes a static-dissipating work surface, a chassis clip lead, and a wrist strap. Processor Configuration Guidelines The HP NetServer supports up to 8 processor modules - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 84
number when installing more than one processor module. This ensures the same processor type, clock speed and cache size. l The HP NetServer LXr 8500 does not require additional voltage regulator modules (VRMs) when adding additional processors. The processor boards have the required VRMS installed - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 85
Carriers Both Left and Right Processor Carriers Used (Both Cache Coherency filters must be installed.) Processor Baseboard The HP NetServer's processor baseboard supports two processor carrier boards, designated as left and right processor carriers, in the Setup Utility (BIOS). The designations - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 86
Chapter 7 Left Processor Carrier Board Installing Additional Processors Right Processor Carrier Board 12 3 4 1 2 3 4 J6A1 Left Processor Module Slots Left Cache Coherency Filter Right Processor Module Slots Right Cache Coherency Filter Figure 7-1. Processor Baseboard The processor modules are - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 87
Chapter 7 Terminators (CPU + Term (+ 4 on right) = 8) 1 Processor Module (min) Installing Additional Processors Cache Coherency Filters (Installed on 4-way) Right Processor Carrier Board Processor Cage Processor Tray Left Processor Carrier Board LCD Display Front Panel Board Processor Baseboard - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 88
Processor Carrier Board J6A1 Jumper Block Figure 7-3. 8-Way Configuration Processor Installation NOTE The following steps assume the HP NetServer is already in a rack. Ensure you unplug power from the HP NetServer before pulling it forward on its slides. If you have space in the rack over the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 89
to match the processor speed of all the processor modules in the HP NetServer. CAUTION All processors on the baseboard must have the same speed, MHz processors with different cache sizes, or you can't mix 550 MHz with 500 MHz processors. The processor modules must all operate at the same speed, - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 90
2) 11 12 13 14 Open = No Jumper Closed = Jumper 15 16 Processor Speed (Bit 3) Extra Jumper Stored Here Figure 7-4. J6A1 Jumper Block Positions (500 MHz) (Processor Baseboard Jumper Block) 15 13 11 9 7 5 3 1 16 14 12 10 8 6 4 2 J61A Jumper Settings for 400 MHz Processors 15 13 11 9 7 5 3 1 16 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 91
strap and a grounding mat. • Before you remove a processor from the anti-static container, touch a grounded, unpainted metal surface on the HP NetServer to discharge static electricity. • Wear a wrist-strap and use a static-dissipating work surface connected to the chassis when handling components - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 92
Chapter 7 Installing Additional Processors C. Lift cover off processor cage. B. Swing cover open to 45Ο. A. Loosen both captive screws. Figure 7-6. Opening the Processor Cage 10. At the top of the processor cage, remove the existing terminator from the desired slot (next available processor slot - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 93
Chapter 7 A. Pull up retaining latches. B. Lift terminator out of slot. Installing Additional Processors Figure 7-7. Removing the Terminator 11. Remove the processor module from its sealed bag. 12. Install the processor into the next available slot in the processor cage. See Figure 7-8. 85 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 94
Chapter 7 A. Ensure latches point straight up. B. Align processor with slot guides. C. Push processor into slot firmly. Slot Guides Installing Additional Processors Figure 7-8. Installing a Processor 13. Rotate the retaining latches to seat the processor module firmly in the connector. 14. Ensure - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 95
Chapter 7 Close both latches to secure processor. Installing Additional Processors Figure 7-9. Retaining Latches in Closed Position 15. Replace the cover on the processor cage. a. Position the cover tabs into the matching slots on the rear rim of the cage. See Figure 7-10. b. Lower the cover into - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 96
to use the HP NetServer Navigator CD-ROM to reconfigure your system after installing the new processor module. The HP NetServer detects the additional processors automatically. However, HP recommends using the HP NetServer Navigator CD-ROM to ensure you have the latest drivers and information. 88 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 97
characteristics of the System/E and System/U racks. If you are using the older HP Systems rack, refer to Chapter 13 for instructions. If you are mounting the HP NetServer in a non-HP rack, refer to the separate rack-mounting guide for third-party racks. It is packed in the accessories tray in the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 98
not mentioned in the guide, you may be able to find relevant documentation on HP's web site at the following URL: http://www.hp.com/netserver/servsup The HP NetServer rack mount kit requires 7 EIA units of space in the rack. Before mounting the server, plan the HP NetServer's location in the rack - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 99
following safety and environmental issues in mind, especially if you install the HP NetServer in a non-HP rack environment: l Optimum Operating Environment - The optimum operating environment for the HP NetServer LXr 8500 is in a environmentally controlled computer room with a temperature range of - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 100
Preparing the Rack The rack nuts and slide mechanism must be connected to the rack before installing the HP NetServer LXr 8500 into the rack. A cardboard rack-mounting template comes with the HP NetServer. This template shows you where to mount the nuts on the rack. Attaching Rack Nuts to the Rack - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 101
the lower line of the HP NetServer's location in the rack. The template covers a span of 7 EIA units, the height required by the HP NetServer. 4. Slide the rack Bottom # Front of Rack # Left Right # Bottom of # Server Attach nuts to this face of the left-front and right-front columns Figure - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 102
Chapter 8 Rack Mounting the HP NetServer 5. Attach rack nuts to the outside face of the other front EIA unit numbers on the rack columns Attach nuts to this face of the rear columns Bottom of Server Sixth Hole From Bottom Fourth Hole From Bottom Figure 8-4. Rack Nut Locations on the Rack's Rear - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 103
Chapter 8 Rack Mounting the HP NetServer Extend rack's anti-tip foot from front of rack for saftey. Figure 8-5. Mounting the Slides to the Rack Columns 3. With the slide pushed firmly into - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 104
the power supplies reduces this weight significantly and reduces the likelihood of accidents and improves its balance. Re-install the power supplies only after the HP NetServer is securely mounted. Even with the three power supplies removed, at least two people must be on hand to lift the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 105
not done so already, pull the rack's anti-tip foot forward out of the bottom of the rack to prevent rack instability while mounting the HP NetServer. Failure to do so could result in injury and equipment damage. See Figure 8-7. 2. Pull out both slides until the slide members are fully extended. See - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 106
handles off the floor or pallet. 4. Move the HP NetServer between the extended slide members to position the slides underneath the HP NetServer's handles on each side. See Figure 8-8. 1. Move NetServer onto slides. 2. Fasten slides to NetServer with screws (four screws per slide). Handles Figure - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 107
Mounting the HP NetServer The HP NetServer's handles will support the HP NetServer on the slides, temporarily. 6. Adjust the HP NetServer's position a Torx®T-20 driver to remove the screws holding the handles to the HP NetServer. See Figure 8-9. 9. Take the handles off the HP NetServer and store the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 108
rack columns. See Figure 8-10. Press in the release latch on each slide and push the HP NetServer into the rack. Flanges Figure 8-10. Pressing in the Release Latches 11. Verify the HP NetServer slides all the way into the rack, before continuing with the procedure. CAUTION To prevent a possible - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 109
's Cable Management Arm allows the cables, including the power cord, to move in and out with the HP NetServer chassis without being accidentally disconnected. See Figure 8-11. WARNING Before sliding the HP NetServer out of the rack, ensure the anti-tip foot is still extended from the front of the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 110
moves along with the chassis without binding. 7. Plug the HP NetServer's power cable and any available data cables into the back of the HP NetServer. NOTE Refer to the HP NetServer LXr 8500 Rack Assembly and Cabling Reference Guide for information about cable dressing and routing. 8. Dress the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 111
on the rear of the hinge must fit into the two matching holes on the front of the HP NetServer. The hooks attach the hinge to the HP NetServer, but not securely. 1. Place hinge against front of NetServer, inserting hooks into matching holes as shown. 2. Swing to left to bring it against front of - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 112
4. Use the access holes in the top of the hinge to insert a driver and finish tightening the three screws. 5. Attach the bezel latch to the HP NetServer with screws. See Figure 8-15. The bezel latch should be in place when the HP NetServer ships, but this step is provided if it is not installed or - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 113
6. At the front of the rack, insert the screws through the flanges into the rack nuts and secure the HP NetServer to the front rack columns with a Torx® T-25 driver. Each of the HP NetServer's two front flanges has two slots, which should line up with the rack nuts previously mounted on the rack - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 114
8 Rack Mounting the HP NetServer Figure 8-16. Attaching the Bezel to the HP NetServer Continuing with the Rack Installation Process After you install the HP NetServer in the rack, refer to the Rack Installation Road Map to continue with the process of installing and configuring your HP rack system - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 115
, and UPS Introduction This chapter provides the instructions for connecting a monitor, keyboard, mouse and Uninterruptible Power Supply (UPS) to the rear of the HP NetServer LXr 8500. The I/O Riser board on the I/O baseboard, inside the HP NetServer, provides the circuitry and a connector for the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 116
you have a console switch box, refer to the switch box user guide for instructions on connecting the keyboard, mouse, and monitor. The Keyboard and HP NetServer as specified in the HP NetServer Rack Installation Road Map. Refer to the user guide included with the UPS, and to the HP NetServer Rack - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 117
the instructions for setting up the software functions on your HP NetServer. You may choose to do this before or after installing the HP NetServer in the rack. For more information on the overall process, refer to the HP Rack Installation Roadmap and Chapter 1, "Setting Up the HP NetServer." HP - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 118
were made for that release • Version number • Release date • Part number of the HP NetServer Navigator CD-ROM • Document Number The Status Report for your specific HP NetServer Navigator CD-ROM describes in detail any software updates between this version of the CD-ROM and the previous version. To - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 119
Chapter 10 Configuring the HP NetServer You can obtain the Release History and Status Report for your CD-ROM in one of these ways: • Internet WWW--http://www.hp.com:80/netserver/support/news_main.html • Internet FTP--ftp://ftp.hp.com/pub/servers Obtaining Up-to-Date Configuration Details You can - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 120
on the screen. 1. You may need to set the language, time, and date, when the HP NetServer Navigator starts. 2. If this is true, follow the on screen instructions. You can also change the language of the BIOS error messages by selecting this in the Setup Utility (BIOS) or setting languages in User - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 121
Windows NT Server on a factory-configured HP NetServer. Automated NOS installation will guide you through the NOS installation, set up the hard disk drive, and configure your NOS with appropriate drivers for HP-bundled configurations. This installation also loads the Local Support Tool onto - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 122
or Microsoft Windows NT Server, or if you have replaced any HP components. For Manual NOS Installation Only: Before you perform a manual NOS installation, you must print instructions and manually create NOS-specific driver diskettes as follows: ◊ Create Drivers Diskette(s): On the Create - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 123
utility partition on the HP NetServer's hard disk where HP Navigator will copy DiagTools, the BIOS Update utility, the Event Log Report utility, the Disk Array utility, the NIC Configuration utility, the Integrated Remote Assistant utilities, troubleshooting utilities, and other utilities. However - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 124
Card Utilities: This executes the available configuration utilities for installed cards. • Create Drivers Diskette(s): SCSI IDE HP NetRaid Adapter and video adapter drivers for MS Windows NT 4.0 on the HP NetServer LXr 8500. Recommended Steps • Update System BIOS: This utility will update the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 125
Windows NT Server, Configuration Assistant partitions and formats the hard disk drive, and Installation Assistant guides you through the NOS installation and configures the NOS with the appropriate drivers for the HP-bundled configuration. ◊ Manual NOS Installation: Follow the instructions on the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 126
help your service provider troubleshoot your system. TopTools is located on HP TopTools CD-ROM included with the system. • See the HP NetServer Management Reference Guide for detailed installation instructions. • You can also download the TopTools software and documentation from the HP NetServer Web - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 127
monitoring of critical HP NetServer components, regardless of server state • Access, regardless of system state, for troubleshooting and problem resolution • Pager or e-mail notification of critical HP NetServer events to alert you to problems • Access to the Event Log • NetServer reset and power - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 128
be saved to a diskette and used for future reference, especially by your support provider. • Event Log Report Utility: Displays all logged HP NetServer management events, Power-On Self Test (POST) errors and other system events. • Diskette Library: Allows you to conveniently generate a flexible - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 129
in Secure Mode. • Server - Enables system event logging and sets its logging options. Also, redirects the console and sets the HP NetServer to re-test its processors at boot time. • Boot - Sets the boot device priority (boot order) for the HP NetServer's internal hard disk drives and for its - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 130
. • If you press the Esc key on one of the top-level screens, the Exit menu appears. Setting the HP NetServer's Boot Passwords You can configure the HP NetServer LXr 8500 to require a password upon booting. Further, you can have a separate user password and administrator password. To configure - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 131
list of exit options, and then press Enter. A dialog appears and asks you to confirm your decision. 9. Choose Yes and press the Enter key. The HP NetServer then reboots. 10. To change one of the passwords at a later date, return to the Security menu and repeat Step 4 through 9, above, for one or - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 132
of Internal Devices You can change the boot priority of the HP NetServer's internal mass storage devices, such as the CD-ROM, the flexible disk drive (or other removable device), and the hard drives connected to the HP NetServer's internal SCSI. To change the boot priority, refer to the following - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 133
. 6. Press Esc to exit the Boot Device Priority menu. 7. To change the hard driver boot order, scroll to Hard Drive and press Enter. Refer to Hard Drive Multi-Boot Support in Information Assistant on the HP NetServer Online Documentation CD-ROM under Configure for more information. 8. Use the plus - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 134
the Reset Configuration Data field. 6. Then, choose Yes. 7. Use the right-arrow or left-arrow key to go to the HP NetServer menu. 8. Once there, use the down-arrow key to go to the Server Processor Retest field. 9. Once there, choose Yes. 10. Press F10 to save the configuration changes and exit. The - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 135
Chapter 10 Configuring the HP NetServer This option configures the SCSI ID setting and other advanced adapter settings. 5. To format a hard disk or change hard disk parameters: ◊ Select an adapter from the list in the main menu. ◊ Select Device Selections. ◊ Select the hard disk to format. ◊ - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 136
- HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 137
for your HP NetServer. Information Assistant is located on the HP NetServer Online Documentation CD-ROM, which includes your specific HP NetServer. Information Assistant provides a quick and efficient means to locate information about installing, managing and servicing your HP NetServer. It has - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 138
Chapter 11 Information Assistant Search for a word or phrase using Search. Search performs fulltext searches for topic text. It not only takes you to the topic found, but highlights the word or words found by the search. You can use search operators such as AND, OR, NOT, and NEAR to further narrow - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 139
appears. Print options vary with the capabilities of your printer. Installing HP Information Assistant Software HP Information Assistant runs on a PC running Windows 3.1 and above, Windows 95 or Windows NT. Install it from the HP NetServer Online Documentation CD-ROM onto the client system that will - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 140
- HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 141
are having problems installing your HP NetServer, there are a number of different tools available for troubleshooting: • HP NetServer Information Assistant (see Chapter 11) contains the following tools: ◊ Troubleshooting Information ◊ Part Information ◊ List of Error Messages and Beep Error Messages - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 142
you require assistance from Hewlett-Packard, see the "Warranty and Service/Support Booklet" or refer to the HP NetServer Online Documentation CD-ROM included with your product. Troubleshooting Sequence To troubleshoot an installation problem, perform the following checks in the order given: l Check - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 143
with a disk array, check the Disk Array Utility. • If the error is a network-related problem, determine if the HP NetServer has enough memory and hard disk drive capacity. Consult your network operating system manual. • Verify all cables and boards are securely plugged into the appropriate - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 144
12 Troubleshooting If the HP NetServer Will Not Power On Use these steps to check for power related problems: 1. On the control panel, verify the LCD screen's backlight is lit (green glow). a. If it is lit, the HP NetServer is receiving AC power. b. If it is not lit, ensure the HP NetServer - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 145
do not solve your problem, contact your reseller. l If there is no error message, follow these steps: 1. Turn off the HP NetServer and remove all external peripherals, except the monitor and keyboard. 2. Boot from an internal hard drive and verify if the HP NetServer becomes operational. 3. If the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 146
. k. Check for error messages. 4. Run the HP NetServer DiagTools diskettes (2). If you do not have the diskettes, you can create the diskettes by inserting the HP NetServer Navigator CD-ROM in a system and selecting DiagTools from the HP NetServer Utilities menu. Follow the instructions to create - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 147
12 Troubleshooting 5. Press F10 to save the configuration changes and exit. The HP NetServer reboots and the processor should be re-enabled. Error Codes and Messages This section provides the error codes and messages occurring during POST (Power-On Self Test) and normal operation. The error codes - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 148
Troubleshooting Post Error Codes The POST error codes and the respective descriptions are listed below. Refer to the HP NetServer Online Documentation CD-ROM for the appropriate response. Table 12-1. POST Error Codes Code Description 0200 Failure fixed disk 0210 Stuck key 0211 Keyboard error - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 149
Troubleshooting Table 12-1. POST Error Codes (continued) Code Description 8108 Watchdog timer failed on last boot 8110 Server management L2 cache failed 8170 BIOS does not support current stepping for Right Processor 4 8171 BIOS does not support current stepping for Right Processor 3 8172 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 150
Chapter 12 Troubleshooting Table 12-1. POST Error Codes (continued) Code Description 8176 BIOS does not support current stepping for Left Processor 2 8177 BIOS does not support current stepping for Left Processor 1 8180 8181 8182 8186 8200 8201 8202 8205 8210 8211 8212 8213 8214 8215 8216 8217 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 151
Chapter 12 Table 12-1. POST Error Codes (continued) Code Description 8233 Right Processor 1 thermal trip failure 8234 Left Processor 4 thermal 3 failed initialization Left processor 2 failed initialization Left processor 1 failed initialization Left memory carrier failed Troubleshooting 143 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 152
8401 Hot Plug switches overridden by jumper or setup 8402 Hot Plug Power up sequence did not complete NOTE 144 If you see an uncoded error message appearing during POST, refer to the HP NetServer Online Documentation CD-ROM for a description and the appropriate response. - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 153
Chapter 12 Troubleshooting Front Panel Status Messages If an error is detected during normal operation of an HP NetServer 8500 function, the Front Panel Status Messages appear on the LCD display. The status messages will appear on the display, even if the front panel - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 154
error; Status message only. No error; Status message only. No error; Status message only. No error; Status message only. NOTES: 1. Run the firmware flash utility, FWFLASH.EXE. 2. See HP NetServer Online Documentation CD-ROM for more troubleshooting the ability to manually set IRQs, but all these - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 155
Channel B Slot 10 Slot 10 Slot 9 Slot 9 Slot 9 Slot 9 Slot 8 Slot 8 Slot 8 Slot 8 Slot 7 Slot 7 Slot 7 Slot 7 Slot 6 Slot 6 Slot 6 Slot 6 Slot 5 Slot 5 Slot 5 Slot 5 Troubleshooting 147 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 156
Slot 4 Slot 4 Slot 4 Slot 4 Slot 3 Slot 3 Slot 3 Video PIIX4E Slot 3 Slot 2 Slot 2 Slot 2 Slot 2 Slot 1 Slot 1 Slot 1 Onboard SCSI Channel A Embedded Devices MAC Slot 1 PIIX4E N/A Troubleshooting 148 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 157
Mounting Introduction This chapter provides the instructions for mounting the HP NetServer in an HP Systems rack. Figure 13-1 shows the Systems rack. If you have the newer HP System/E or System/U racks, go to Chapter 8. If you are mounting the HP NetServer in a non-HP rack, see the documentation in - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 158
server, plan the HP NetServer's location in the rack relative to other rack components. Proper placement is vital both for safety and operating efficiency. For more details, see the Rack Installation Road Map and the HP NetServer LXr 8500 Rack Assembly and Cabling Reference Guide. NOTE If the HP - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 159
You need these tools to mount the HP NetServer in the rack: • Nut driver or wrench • T-15, T-20, and T-25 Torx® Drivers • Number 2 Phillips screwdriver • Marking pen HP NetServer Rack Mount Parts List Ensure the rack-mounting kit provided with the HP NetServer contains the following parts: Table 13 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 160
Preparing the Rack The rack nuts and slide mechanism must be connected to the rack before installing the HP NetServer LXr 8500 into the rack. A cardboard rack-mounting template comes with the HP NetServer. This template shows you where to mount the nuts on the rack. Attaching Rack Nuts to the Rack - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 161
to this face of left-front and right-front rack columns. Bottom of NetServer Figure 13-2. Rack Nut Placement on Front Rack Columns 6. Repeat steps 2 section provides the instructions for connecting the mounting slides to the rack. The slides' mounting flanges are not used in the HP System Rack and - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 162
rack column. 4. Line up the template with the bottom line of the rack space the HP NetServer will occupy. The template covers a span of 7 EIA units, which is the height requirement of the HP NetServer. 5. Mark the single hole indicated by the template for future reference. The template directs you - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 163
will mount through this face of columns. Left Front Right Front Stud on slide will mount in fifth hole from bottom of NetServer. Mark hole for reference. Bottom of NetServer Figure 13-4. Mounting Hole Placement for the Slides 7. Hold the template alongside the inside face of the left-rear rack - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 164
the right-front and right-rear rack columns. WARNING With power supplies in place, the HP NetServer does not balance evenly when lifted by its handles. Two people may have difficulty holding the HP NetServer level enough to fasten it to the slides. Removing the power supplies improves the balance - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 165
. 2. Pull down on the black handle on each module. 3. Then pull the module out of the HP NetServer. See Figure 13-6. WARNING Removing the power supplies reduces the HP NetServer's weight (155 lbs.) significantly and reduces the likelihood of accidents. Re-install the power supplies only after - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 166
not already done so, pull the rack's anti-tip foot forward out of the bottom of the rack to prevent rack instability while mounting the HP NetServer. Failure to do so could result in injury and equipment damage. Figure 13-5 shows the anti-tip foot in position. Slide Member Leveler Screws (4) Slide - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 167
to slides with screws. Figure 13-8. Mounting the Server on the Slides 5. Lower the HP NetServer onto the slide members. The HP NetServer's handles will support the HP NetServer on its slides, temporarily. 6. Adjust the HP NetServer's position on the slides to line up the mounting holes on the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 168
screws into the slides'holes to secure the chassis to the slides. 8. Use a Torx® T-20 driver to remove the screws holding the handles to the HP NetServer. See Figure 13-9. 9. Take the handles off the HP NetServer and store the handles and screws in a convenient place. The handles can be re-attached - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 169
in the Release Latches 11. Insert the screws through the flanges into the rack nuts and use a Torx® T-25 driver to secure the HP NetServer to the rack columns. Each of the HP NetServer's two front flanges has two slots, which should line up with the rack nuts previously mounted on the rack columns - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 170
on the rear of the hinge must fit into the two matching holes on the front of the HP NetServer. The hooks attach the hinge to the HP NetServer, but not securely. 1. Place hinge against front of NetServer, inserting hooks into matching holes as shown. 2. Swing to left to bring it against front of - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 171
the Bezel Hinge to the Chassis 4. Use the access holes in the top of the hinge to insert a driver and finish tightening the three screws. See Figure 13-12. 5. Attach the bezel latch to the HP NetServer with the screw. See Figure 13-13. The bezel latch should be in place when the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 172
Chapter 13 Alternative Rack Mounting Figure 13-13. Attaching the Bezel Latch. 6. Hold the bezel in front of the HP NetServer and line it up with the hinge and bezel latch. 7. Press it firmly into place, especially at the top-left and bottom-left corners. You - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 173
Alternative Rack Mounting Figure 13-14. Attaching the Bezel to the HP NetServer Continuing with the Rack Installation Process After you install the HP NetServer in the rack, refer to the Rack Installation Road Map to continue with the process of installing and configuring your HP rack system. 165 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 174
- HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 175
Specifications A power distribution unit (PDU) that is connected to an HP NetServer LXr 8500. Europe (single server in a rack): use a 16 A-minimum circuit with one IEC MCB to a 16-amp service. Consult a qualified electrician or local regulatory authority before beginning electrical - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 176
Appendix A Specifications Table A-2. Power Supply Characteristics (single) Input Power Output Power Output Voltages are listed on the label inside the HP NetServer. Label for Compatible Power Supply Part Numbers Replacement Part Number Label HP NetServer LXr 8500 Power Supply Part Number Figure - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 177
Appendix A Specifications NOTE To ensure reliable operation of HP NetServer LXr 8500, use only HP compatible power supplies. The power supply shipped with the HP NetServer is part number 0950-3663 (all revisions). See Figure A-1 above. Older power supplies from the HP NetServer LXr 8000 are not - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 178
Appendix A Internal Assemblies I/O Baseboard Specifications Right Processor Carrier Front Panel Control Board Left Processor Carrier Memory Boards(2) Processor Baseboard Figure A-2. HP NetServer LXr 8500 (Internal View) 170 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 179
Appendix A Processor Baseboard Specifications Left Processor Carrier Board Processor Baseboard Right Processor Carrier Board Left Processor Module Sockets 12 3 4 = Jumper 15 16 Processor Speed (Bit 3) Extra Jumper Stored Here Figure A-4. J6A1 Processor Baseboard Jumper Block (500 MHz) 171 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 180
Appendix A Specifications I/O Baseboard Battery Configuration Switch Block SCSI A SCSI B IDE (CD-ROM) Flexible Disk Drive I2C (J1F1) Remote Control Board 0 Remote Control Board must be in slot P2. Figure A-5. HP NetServer I/O Baseboard 1 Reserved 2 Recovery Boot 3 Reserved Open 4 Reserved - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 181
Compliance Your HP NetServer LXr other electrical equipment, including public safety services. Two levels of radio frequency energy includes electrically sensitive equipment. The server equipment you have purchased has used in accordance with the instructions manual, may cause harmful interference to - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 182
classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Notice for Japan The configuration of the HP NetServer you have purchased is in class A category. For Products Labeled "Class A" (Translation) This equipment is in the Class A category information technology - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 183
for Korea For Products Labeled "Class A" Regulatory Information (Translation) User Guide (Class A) Please note that this equipment has been approved for business purposes with regard to electromagnetic interference. If purchased in error for use in a residential area, you may wish to exchange the - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 184
Product Name: Model Number(s): Product Options: Network Server HP NetServer LXr 8500 ALL conforms to the following Product Specifications: Safety: IEC 950: 1991+A1, A2 European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Herrenberger Straße 130, D-71034 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 185
HP NetServers with factory-installed components. CD-ROM and Laser Safety Statements The following information applies only to NetServers with factory-installed drives instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 186
PRODUKT DER KLASSE 1" klassifiziert. Für den richtigen Gebrauch dieses Modells die Bedienungsanleitung sorgfältig durchlesen und als Referenz aufbewahren. Falls Probleme mit diesem Modell aufreten, die nächste "authorisierte ServicesVerrtetung" benachrichtigen. Um einen direkten Kontakt mit dem - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 187
. The CLASS 1 LASER PRODUCT label is located on the top of the drive. Bei diesem CD-ROM-Laufwerk CDU56S handelt es sich um ein Laser-Produkt the manufacturer. Dispose of used batteries according to the manufacturer's instructions. Battery Statement - France AVERTISSEMENT Il y a danger d'explosion - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 188
Appendix B Regulatory Information Power Line Harmonic Statement This statement applies to all models of the HP NetServer LXr 8500. Power Line Harmonic Statement - Japan (Translation) This product conforms to the Power Line Harmonics guideline. Noise and Ergonomic Statement Noise Declaration and - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 189
C Service and Support For all Service and Support information, see the Warranty and Service/Support Booklet included with your product. 181 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 190
- HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 191
Booklet included with your product for all warranty and service/support information. HP Software Product License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 192
License If your Computer was shipped with a Recovery CD, (i) the Recovery CD and/or Support Utility software may be used only for restoring the hard disk of the HP computer system with which the Recovery CD originally was provided, and (ii) if separate EULA(s) are included with your Computer - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 193
drivers, 72 may exceed limits, 61 PCI board guide latch, 68 PCI hold-down latch, 67 removing handles, 69 slot powers up, 72 support for +5.0V and +3.3V, 65 anti-static service 62 specific boot order, 38 specific boot drives, 43 don't rock DIMM, 56 drive heads parked, 42 ejector handle damage, 41 185 - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 194
HP NetServer Navigator CD-ROM control panel buttons and indicators, 5 control buttons, 6 indicators, 6 LCD display, 5 navigation buttons, 19 power button, 5 power LED, 5 protective cover, 6 reset button, 5 Secure Mode button, 5 Secure Mode LED, 5 status LEDs, 5, 9 stop light , 19 Service menu, - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 195
metal shield, some, 55 Index mismatched, 50 removing, 58 Diskette Library BIOS Update, 120 DiagTools, 120 HP NetServer Assistant, 120 NOS Drivers, 120 PowerWise Assistant, 120 Drive Array Controller (DAC), 38 Dual memory boards identical configuration, 50, 56 limitations, 50, 56 E Electromagnetic - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 196
gasket copper, 46 H hard disk drive Symbios Configuration formatting Utility, 112 Hard Drive Multi-boot selection, 125 Multi-boot support, 125 hardware interrupts (IRQs) 4 per PCI slot, 62 automatically assigned, 62 expanded list, 146 expanded set, 62 HP NetServer, 62 manual setting ignored, 62 NOS - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 197
utility, 126 Index service and support, 181 Setup Utility (BIOS), 120 shipped fully-configured, 3 software license agreement, 183 space requirements, 169 status LEDs, 9 supported processors, 75 tested PCI boards, 61 weight, 1, 90 HP NetServer Documentation CDROM, 73 HP NetServer Navigator CD-ROM - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 198
of CPUs, 21 POST codes, 19 Service menu, 20 Setup Utility (BIOS), 8 window. See control panel display (LCD) LED indicators PCI board, 10 PCI Hot Plug, 10 LEDs Fan, 15 HP NetServer status, 9 PCI Hot Plug, 13 power, 6 power supply, 11 reset, 6 Secure Mode, 6 stop light status, 9 left processor carrier - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 199
Optimum operating environment, 91, 150 optional DAT tape drive, 14 other devices, 14, 43 other SCSI devices, 14 SCSI hard drives, 14 P pcANYWHERE32 remote control software, 119 PCI access panel removing, 66 replacing, 71 short screws, 34 PCI board guide latch holds board in place, 68 PCI boards - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 200
guide bracket, 46 using handle, 44 peripheral control devices, 107 ports, 12 communication, 107 POST disabled processors, 138 shutdown while booting, 138 power button, 6 protective cover, 6 Sleep states, 7 power LED, 6 power requirements HP NetServer , 16 precautions troubleshooting, 133 processor - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 201
, 28, 37, 61, 75, 90, 151 T-20 Torx driver, 90, 151 T-25 Torx driver, 28, 75, 90, 151 reset button, 6 protective cover, 6 reset LED, 6 right processor carrier board, 77 S saving configuration Replicate mode, 116 SCSI channel A internal hard drives, 39 SCSI channel B external SCSI port, 47 external - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 202
power button, 7 power LED, 7 power off, 17 power on, 17 unpredictable results, 34 software product license agreement, 183 software support, 181 space requirements HP NetServer, 169 support hardware/software, 181 support ticket text file, 120. See DiagTools Symbios Configuration Utility used for SCSI - HP LH4r | HP Netserver LXr 8500 Installation Guide - Page 203
PCI access panel, 33 short screws, 34 TopTools Administrator Guide, 134 for HP NetServers, 118 Remote Control card, 10, 119 troubleshooting basics, 134 board damage, 69 error codes, 139 error messages, 139 finding the problem, 134 intermittent problems, 68, 72 no power to slot, 67, 71 precautions
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HP NetServer LXr 8500
Installation Guide
HP Part Number D7054-90007
Printed September 1999