HP LH4r HP Netserver LXr 8500 Installation Guide - Page 141

12 Troubleshooting Troubleshooting Tools If you are having problems installing your HP NetServer, there are a number of different tools available for troubleshooting: • HP NetServer Information Assistant (see Chapter 11) contains the following tools: ◊ Troubleshooting Information ◊ Part Information ◊ List of Error Messages and Beep Error Messages WARNING Before removing the top cover, always disconnect the power cord and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry. The power switch does NOT turn off the standby power. Disconnect the power cord from the HP NetServer before handling components. • The HP NetServer Navigator CD-ROM contains HP NetServer Utilities: At the HP NetServer Navigator Main Menu, select Access NetServer Utilities to use the following tools: ◊ HP DiagTools Utility: An easy-to-use hardware diagnostic for NetServer verification, burn-in, and rapid troubleshooting. DiagTools is a diskette-based tool. When you select DiagTools from the Utilities menu, you are prompted to insert a diskette. DiagTools is then copied from the Navigator CD-ROM to the diskettes. ◊ Event Log Report Utility: Describes server management events and lets you review a list of errors and other system events. ◊ More NetServer Utilities>>Diskette Library: Enables you to conveniently generate a flexible diskette for any utility available on the HP NetServer Navigator CD-ROM. For example, you can create 133