HP LaserJet Enterprise M5039 HP LaserJet M5039xs MFP - User Guide - Page 190
Error executing Digital Send job. Job, Control panel message, Description, Recommended action
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Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action Chosen personality not available To continue touch OK A print job requested a language (personality) that is not available for this device. The job will not print and will be cleared from memory. Print the job by using a printer driver for a different printer language, or add the requested language to the device (if possible). To see a list of available personalities, print a configuration page. See Use information pages on page 142. Digital send communication error An error has occurred during a digital send Contact the network administrator. task. Document feeder cover open The document feeder (ADF) cover is open. Close the document feeder (ADF) cover. Follow the instructions in the onscreen dialog box. Document feeder empty The document feeder (ADF) does not contain Load paper in the document feeder (ADF) paper. input tray. Document feeder paper jam Media is jammed in the document feeder (ADF). Follow the instructions in the onscreen dialog box. See Clear jams from the automatic document feeder (ADF) on page 183. Document feeder pick error The document feeder (ADF) experienced an Make sure that your original contains no more error while picking media. than 50 pages. Follow the instructions in the onscreen dialog box. E-mail Gateway did not accept the job because the attachment was too large. The scanned documents have exceeded the size limit of the server. Send the job again using a lower resolution, smaller file size setting, or fewer pages. See Use the embedded Web server on page 145 to learn how to reduce the size of the attachment. Contact the network administrator to enable sending the scanned documents by using multiple e-mails. E-mail Gateway did not respond. Job failed. A gateway has exceeded the time out value. Validate the SMTP IP address. See Solve e-mail problems on page 221. E-mail Gateway rejected the job because One or more of the e-mail addresses is of the addressing information. Job failed. incorrect. Send the job again with the correct addresses. Error executing Digital Send job. Job failed. A digital send job has failed and cannot be Try to send the job again. delivered. Folder list is full. To add a folder, you must The device limits the number of folders that Delete an unused folder to add a new folder. first delete a folder. can be established. HP digital sending: delivery error A digital send job has failed and cannot be Send the job again. delivered. Insert or close tray The specified tray is missing or open. Insert or close the specified tray to continue. Install black cartridge The print cartridge has been removed or has Replace or reinstall the print cartridge been installed incorrectly. correctly to continue printing. Insufficient memory to load fonts/data To continue touch OK The device does not have enough memory to Touch OK to continue without this load the data (for example, fonts or macros) information. If the message persists, add from the location specified. more memory. 176 Chapter 11 Problem solving ENWW