HP LaserJet Enterprise M5039 HP LaserJet M5039xs MFP - User Guide - Page 62

Troubleshooting menu

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Troubleshooting menu NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-16 Troubleshooting menu Menu item Sub-menu item Sub-menu item Values Description Event Log Print (button) Use this feature to show the 50 most recent events in the event log. Calibrate Scanner Calibrate Touch Print to print the full event log. Use this feature to compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. Fax T.30 Trace T.30 Report When to Print Report You might need to calibrate the scanner if it is not capturing the correct sections of scanned documents. Never auto print Print after any fax job Use this feature to print or configure the fax T.30 trace report. T.30 is the standard that specifies handshaking, protocols, and error correction between fax machines. Print after fax send jobs Print after any fax error Print after send errors only Fax Transmit Signal Loss Fax V.34 Fax Speaker Mode Paper Path Sensors Print after receive errors only A value between 0 and 30. Normal (default) Off Normal (default) Diagnostic Use this feature to set loss levels to compensate for phone line signal loss. You should not modify this setting unless requested to do so by an HP service representative because it could cause the fax to stop functioning. Use this feature to disable V.34 modulations if several fax failures have occurred or if phone line conditions require it. This feature can be used by a technician to evaluate and diagnose fax issues by listening to the sounds of fax modulations. The factory default setting is Normal. Initiate a test of the paper path sensors. 48 Chapter 2 Control panel ENWW

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Troubleshooting menu
NOTE:
Values shown with "(default)" are the factory-default values. Some menu items have no default.
Table 2-16
Troubleshooting menu
Menu item
Sub-menu item
Sub-menu item
Values
Description
Event Log
Print
(button)
Use this feature to show the 50 most recent
events in the event log.
Touch
Print
to print the full event log.
Calibrate Scanner
Calibrate
Use this feature to compensate for offsets in
the scanner imaging system (carriage head)
for ADF and flatbed scans.
You might need to calibrate the scanner if it
is not capturing the correct sections of
scanned documents.
Fax T.30 Trace
T.30 Report
Use this feature to print or configure the fax
T.30 trace report. T.30 is the standard that
specifies handshaking, protocols, and error
correction between fax machines.
When to Print Report
Never auto print
Print after any fax job
Print after fax send
jobs
Print after any fax
error
Print after send
errors only
Print after receive
errors only
Fax Transmit Signal
Loss
A value between 0
and 30.
Use this feature to set loss levels to
compensate for phone line signal loss. You
should not modify this setting unless
requested to do so by an HP service
representative because it could cause the fax
to stop functioning.
Fax V.34
Normal
(default)
Off
Use this feature to disable V.34 modulations
if several fax failures have occurred or if
phone line conditions require it.
Fax Speaker Mode
Normal
(default)
Diagnostic
This feature can be used by a technician to
evaluate and diagnose fax issues by listening
to the sounds of fax modulations. The factory
default setting is Normal.
Paper Path Sensors
Initiate a test of the paper path sensors.
48
Chapter 2
Control panel
ENWW