HP LaserJet Enterprise M5039 HP LaserJet M5039xs MFP - User Guide - Page 224
Curl or wave, Wrinkles or creases, If the above actions do not improve wrinkles or creases, open
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Curl or wave 1. Turn over the stack in the tray. Also, try rotating the stack 180°. 2. Make sure that the type and quality of the media you are using meet HP specifications. (See Media and trays on page 59.) 3. Make sure that the environmental specifications for the device are being met. (See Operating environment on page 238.) 4. Try printing to a different output bin. 5. If media is lightweight and smooth, open the Administration menu at the device control panel. On the Print Quality submenu, touch Fuser Modes, and then select the media type you are using. Change the setting to Low, which helps reduce the heat in the fusing process. Wrinkles or creases 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the environmental specifications for the device are being met. See Operating environment on page 238. 3. Turn over the stack in the tray. Also, try rotating the stack 180°. 4. Make sure that media is loaded correctly and all adjustments have been made. See Load media into the input trays on page 71. 5. Make sure that the type and quality of the media you are using meet HP specifications. See Media and trays on page 59. 6. If envelopes are creasing, try storing envelopes so that they lie flat. If the above actions do not improve wrinkles or creases, open the Administration menu at the device control panel. On the Print Quality submenu, select Fuser Modes, and then select the media type you are using. Change the setting to Low, which helps reduce the heat in the fusing process. 210 Chapter 11 Problem solving ENWW