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HP LaserJet Enterprise M5039 HP LaserJet M5039xs MFP - User Guide - Page 278

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part numbers 231 recycling 242 replacement intervals 150 replacing 151 storage 150 cartridges, print error messages 176 characters, misformed 202 chosen personality not available 176 cleaning ADF 157 auto, settings 47 exterior 156 lid backing 157 paper path 158 scanner glass 156 clock error message 172 collating copies 116 colored paper, printing on 64 configuration page Information menu 20 Macintosh 149 printing 142 configuration, driver 10 control panel access denied 175 Administration menu 19 buttons 16 cleaning page, printing 158 copy-screen 112 Default Job Options menu 21 default settings 42 Device Behavior menu 42 E-mail Setup menu 41 e-mail screen 126 Fax Setup menu 38 help 18 Home screen 17 Information menu 20 Initial Setup menu 30 key press sounds, default settings 42 lights 16 locating 5 Management menu 29 messages, alphabetical list 172 messages, numerical list 163, 172 messages, types of 171 Print Quality menu 46 Resets menu 52 Send Setup menu 41 Service menu 52 settings 10 stapler settings 91 test 51 Time/Scheduling menu 27 touchscreen buttons 17 Troubleshooting menu 48 copying books 120 canceling 122 collating 116 control-panel navigation 112 default settings 21, 22 error messages 178 features 3, 111 interrupting jobs 44 Job Mode 121 loading ADF 79 media, problem-solving 218 multiple originals 121 photos 120 problem-solving 220 problems, preventing 217 quality, problem-solving 217 size, problem-solving 220 stapling 91 two-sided documents 117 using scanner glass 77 counterfeit supplies 151 Courier font settings 44 Courier font, problem-solving 227 cover pages 102, 108 creased paper, problemsolving 203 crooked pages 202 curled paper, problemsolving 203, 218 curly paper, problem-solving 168 custom-size paper default settings 26 driver settings 102 printing on 83 customer support Linux 226 D dark copying 218 Data light locating 16 date, setting 27 Default Job Options menu 21 default settings copy 22 Device Behavior menu 42 e-mail 24 fax 23 originals 21 print 26 Resets menu 52 Send to Folder 25 density problem-solving 202 settings 47, 149 Device Behavior menu 42 diagnostics component 50 control panel 51 networks 34 paper path 48 print-stop test 51 sensors 50 digital faxing 139 digital sending about 123, 127 address books 129, 130 configuring e-mail 124 control-panel settings 126 default settings 25 error messages 176, 177, 178 folders 132 gateways, finding 125 job settings 128 LDAP support 124 loading documents 127 recipient lists 129 sending documents 128 Setup menu 41 SMTP support 124 validating gateway addresses 221 workflow 132 DIMMs error messages 174 installing 251 264 Index ENWW

Section	Page
Basics	15
Product features	16
Features comparison	17
Walkaround	19
Device parts	19
Interface ports	21
Device software	22
Supported operating systems	22
Supported printer drivers	22
Select the correct printer driver	23
Universal printer drivers	23
Driver Autoconfiguration	23
Update Now	24
HP Driver Configuration	24
Priority for print settings	24
Open the printer drivers	25
Software for Macintosh computers	26
Remove software from Macintosh operating systems	26
Utilities	27
HP Web Jetadmin	27
Embedded Web server	27
Other components and utilities	28
Control panel	29
Use the control panel	30
Control-panel layout	30
Home screen	31
Buttons on the touchscreen	32
Control-panel help system	32
Use the Administration menu	33
Navigate the Administration menu	33
Information menu	34
Default Job Options menu	35
Default Options for Originals	35
Default Copy Options	36
Default Fax Options	37
Default E-mail Options	38
Default Send to Folder Options	39
Default Print Options	40
Time/Scheduling menu	41
Management menu	43
Initial Setup menu	44
Networking and I/O	44
Fax Setup	52
E-mail Setup	55
Send Setup menu	55
Device Behavior menu	56
Print Quality menu	60
Troubleshooting menu	62
Resets menu	66
Service menu	66
I/O Configuration	67
USB configuration	68
Network configuration	69
Configure TCP/IPv4 parameters	69
Set an IP address	69
Set the subnet mask	70
Set the default gateway	70
Configure TCP/IPv6 parameters	71
Disable network protocols (optional)	71
Disable IPX/SPX	71
Disable AppleTalk	72
Disable DLC/LLC	72
HP Jetdirect EIO print servers	72
Media and trays	73
General guidelines for media	74
Paper to avoid	74
Paper that can damage the device	74
General media specifications	75
Considerations for special media	76
Select the correct fuser mode	79
Select print media	80
Automatic size-sensing	80
Supported media weights and sizes	81
Printing and paper-storage environment	84
Load media into the input trays	85
Load tray 1 (multipurpose tray)	85
Customize tray 1 operation	87
Load trays 2 and 3 (and optional trays 4, 5, and 6)	88
Load special media	90
Load documents for faxing, copying, and scanning	91
Load a document onto the scanner glass	91
Load the automatic document feeder (ADF)	93
Print on rotated media	95
Print full-bleed images	96
Print on custom-size media	97
Guidelines for printing on custom-size paper	97
Set custom paper sizes	97
Load custom-size media into tray 1	98
Load custom-size media into trays 2 and 3 (and optional trays 4, 5, and 6)	98
Control print jobs	100
Device features	101
Use the stapler	102
Load staples	103
Staple media	105
Use job storage features	107
Gain access to the job storage features	107
Use the proof and hold feature	108
Create a proof and hold job	108
Print the remaining copies of a proof and hold job	108
Delete a proof and hold job	108
Use the private job feature	109
Create a private job	109
Print a private job	109
Delete a private job	109
Use the QuickCopy feature	110
Create a QuickCopy job	110
Print additional copies of a QuickCopy job	110
Delete a QuickCopy job	110
Use the stored job feature	111
Create a stored copy job	111
Create a stored print job	111
Print a stored job	112
Delete a stored job	112
Printing tasks	113
Use features in the Windows printer driver	114
Create and use quick sets	114
Use watermarks	115
Resize documents	115
Set a custom paper size from the printer driver	116
Use different paper and printing covers	116
Print a blank first page	116
Print multiple pages on one sheet of paper	117
Print on both sides of the paper	118
Use automatic duplex printing	118
Print on both sides manually	119
Layout options for printing on both sides	119
Use the Services tab	120
Use features in the Macintosh printer driver	121
Create and use presets	121
Print a cover page	122
Print multiple pages on one sheet of paper	122
Print on both sides of the paper	123
Cancel a print job	124
Stop the current print job from the control panel	124
Stop the current print job from the software program	124
Copy	125
Use the Copy screen	126
Set the default copy options	127
Basic copy instructions	128
Copy from the scanner glass	128
Copy from the document feeder	128
Adjust the copy settings	129
Change the copy-collation setting	130
Copy two-sided documents	131
Copying two-sided documents manually	131
Copy two-sided documents automatically (duplex models only)	131
Copy mixed-size originals	133
Copy photos and books	134
Combine copy jobs by using Job Build	135
Cancel a copy job	136
Scan and send e-mail	137
Configure e-mail settings	138
Supported protocols	138
Configure e-mail server settings	138
Find gateways	139
Find the SMTP gateway from the device control panel	139
Find the SMTP gateway from an e-mail program	139
Use the Send E-mail screen	140
Perform basic e-mail functions	141
Load documents	141
Send documents	142
Send a document	142
Use the auto-complete function	142
Use the address book	143
Create a recipient list	143
Use the local address book	144
Add e-mail addresses to the local address book	144
Delete e-mail addresses from the local address book	144
Change e‑mail settings for the current job	145
Scan to a folder	146
Scan to a workflow destination	146
Fax	147
Analog fax	148
Install the fax accessory	148
Connect the fax accessory to a phone line	152
Configure and use the fax features	152
Digital fax	153
Manage and maintain the device	155
Use information pages	156
Configure e-mail alerts	158
Use the embedded Web server	159
Open the embedded Web server by using a network connection	159
Embedded Web server sections	160
Use HP Web Jetadmin software	161
Use the HP Printer Utility for Macintosh	162
Open the HP Printer Utility	162
HP Printer Utility features	163
Manage supplies	164
Supplies life	164
Approximate print-cartridge replacement intervals	164
Manage the print cartridge	164
Print-cartridge storage	164
Use genuine HP print cartridges	164
HP policy on non-HP print cartridges	164
Print-cartridge authentication	165
HP fraud hotline and Web site	165
Replace supplies and parts	166
Supply replacement guidelines	166
Change the print cartridge	166
Perform preventive maintenance	169
Preventive maintenance for the print engine	169
The ADF maintenance kit	169
Clean the device	170
Clean the exterior	170
Clean the scanner glass	170
Clean the scanner lid backing	171
Clean the ADF	171
Clean the paper path	172
Calibrate the scanner	173
Problem solving	175
Problem-solving checklist	176
Factors that affect performance	176
Problem-solving flowchart	177
Solve general printing problems	182
Control-panel message types	185
Control-panel messages	186
Common causes of jams	194
Jam locations	195
Jam recovery	196
Clear jams	197
Clear jams from the automatic document feeder (ADF)	197
Clear jams from the stapler/stacker	200
Clear jams from the output path	202
Clear jams from the optional duplexer	203
Clear jams from the print-cartridge area	205
Clear jams from the input-tray areas	207
Clear jams from the tray 1 input area	207
Clear jams from the input areas of trays 2 and 3	207
Clear jams from the input areas of optional trays	209
Solve repeated jams	211
Clear staple jams	212
Solve print-quality problems	215
Print-quality problems associated with media	215
Print-quality problems associated with the environment	215
Print-quality problems associated with jams	215
Image defect examples	215
Light print (partial page)	217
Light print (entire page)	218
Specks	219
Dropouts	219
Lines	220
Gray background	220
Toner smear	221
Loose toner	221
Repeating defects	222
Repeating image	222
Misformed characters	223
Page skew	223
Curl or wave	224
Wrinkles or creases	224
Vertical white lines	225
Tire tracks	225
White spots on black	225
Scattered lines	226
Blurred print	226
Random image repetition	227
Solve network printing problems	228
Solve fax problems	229
Solve sending problems	229
Solve receiving problems	230
Solve copy problems	231
Prevent copy problems	231
Image problems	231
Media-handling problems	232
Performance problems	234
Solve e‑mail problems	235
Validate the SMTP gateway address	235
Validate the LDAP gateway address	235
Solve common Windows problems	236
Solve common Macintosh problems	237
Solve Linux problems	240
Solve PostScript problems	241
General problems	241
Supplies and accessories	243
Order parts, accessories, and supplies	244
Part numbers	245
Accessories	245
Supplies and maintenance kits	245
Memory	245
Cables and interfaces	245
Print media	246
Specifications	249
Physical specifications	250
Electrical specifications	251
Acoustic emissions	252
Operating environment	252
Regulatory information	253
FCC regulations	254
Environmental product stewardship program	255
Protecting the environment	255
Ozone production	255
Power consumption	255
Toner consumption	255
Paper use	255
Plastics	255
HP LaserJet print supplies	256
HP print supplies returns and recycling program information	256
Paper	256
Material restrictions	257
Disposal of waste equipment by users in private households in the European Union	257
Material Safety Data Sheet (MSDS)	258
For more information	258
Telecom statement	259
Declaration of conformity	260
Safety statements	261
Laser safety	261
Canadian DOC regulations	261
VCCI statement (Japan)	261
Power cord statement (Japan)	261
EMC statement (Korea)	261
EMI statement (Taiwan)	261
Laser statement for Finland	262
Working with memory and print server cards	263
Overview	264
Installing printer memory	265
To install printer memory	265
Check DIMM installation	268
Save resources (permanent resources)	269
Enable memory for Windows	269
Using HP Jetdirect print server cards	270
Install an HP Jetdirect print server card	270
Remove an HP Jetdirect print server card	271
Glossary	273

Match case Limit results 1 per page

part numbers

231

recycling

242

replacement intervals

150

replacing

151

storage

150

cartridges, print

error messages

176

characters, misformed

202

chosen personality not

available

176

cleaning

ADF

157

auto, settings

exterior

156

lid backing

157

paper path

158

scanner glass

156

clock

error message

172

collating copies

116

colored paper, printing on

configuration page

Information menu

Macintosh

149

printing

142

configuration, driver

control panel

access denied

175

Administration menu

buttons

cleaning page, printing

158

copy-screen

112

Default Job Options menu

default settings

Device Behavior menu

E-mail Setup menu

e-mail screen

126

Fax Setup menu

help

Home screen

Information menu

Initial Setup menu

key press sounds, default

settings

lights

locating

Management menu

messages, alphabetical

list

172

messages, numerical list

163,

172

messages, types of

171

Print Quality menu

Resets menu

Send Setup menu

Service menu

settings

stapler settings

test

Time/Scheduling menu

touchscreen buttons

Troubleshooting menu

copying

books

120

canceling

122

collating

116

control-panel navigation

112

default settings

21,

error messages

178

features

111

interrupting jobs

Job Mode

121

loading ADF

media, problem-solving

218

multiple originals

121

photos

120

problem-solving

220

problems, preventing

217

quality, problem-solving

217

size, problem-solving

220

stapling

two-sided documents

117

using scanner glass

counterfeit supplies

151

Courier font settings

Courier font, problem-solving

227

cover pages

102,

108

creased paper, problem-

solving

203

crooked pages

202

curled paper, problem-

solving

203,

218

curly paper, problem-solving

168

custom-size paper

default settings

driver settings

102

printing on

customer support

Linux

226

dark copying

218

Data light

locating

date, setting

Default Job Options menu

default settings

copy

Device Behavior menu

e-mail

fax

originals

Resets menu

Send to Folder

density

problem-solving

202

settings

47,

149

Device Behavior menu

diagnostics

component

control panel

networks

paper path

print-stop test

sensors

digital faxing

139

digital sending

about

123,

127

address books

129,

130

configuring e-mail

124

control-panel settings

126

default settings

error messages

176,

177,

178

folders

132

gateways, finding

125

job settings

128

LDAP support

124

loading documents

127

recipient lists

129

sending documents

128

Setup menu

SMTP support

124

validating gateway

addresses

221

workflow

132

DIMMs

error messages

174

installing

251

264

Index

ENWW