HP LaserJet Enterprise M5039 HP LaserJet M5039xs MFP - User Guide - Page 232
Media-handling problems, Problem, Cause, Solution
View all HP LaserJet Enterprise M5039 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 232 highlights
Problem Black dots or streaks appear on the copy. Copies are too light or dark. Text is unclear. Cause Solution Ink, glue, correction fluid, or an unwanted substance might be on the automatic document feeder (ADF) or flatbed scanner. Clean the device. See Clean the device on page 156. The darkness setting needs to be adjusted. Touch Copy, and then touch Image Adjustment. Adjust the Darkness slider to lighten or darken the image. The sharpness setting needs to be adjusted. The image should be optimized for text. To adjust the sharpness, touch Copy, and then touch Image Adjustment. Adjust the Sharpness slider to the right to increase the sharpness. To optimize the image for text, touch Copy and then touch Optimize Text/ Picture. Select Text. Media-handling problems Problem Poor print quality or toner adhesion Dropouts, jamming, or curl Excessive curl Jamming, damage to device Problems with feeding Cause Solution The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping. The paper has variability from one side Turn the paper over. to the other. The paper is too moist, has the wrong grain direction, or is of short-grain construction Try changing the fuser mode (see Select the correct fuser mode on page 65 or use long-grain paper. The paper varies from side-to-side. Turn the paper over. The paper has cutouts or perforations. Use paper that is free of cutouts or perforations. The paper has ragged edges. Use high-quality paper that is made for laser printers. The paper varies from side-to-side. Turn the paper over. The paper is too moist, too rough, too ● heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. ● Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. Use long-grain paper. 218 Chapter 11 Problem solving ENWW