Kyocera TASKalfa Pro 15000c Pro 15000c Basic Operation Guide - Page 570
Smudge or Dirty paper edge, Paper change, Check media setting, Check paper size, Paper load check
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Troubleshooting > Troubleshooting When Printing or Copying Image 2 In case that no improvement is observed, contact your dealer or service representative. Smudge or Dirty paper edge HH Bad Good 1 Paper change Recommended is not used 1 Output with recommended paper. 2 In case that no improvement is observed, then go to next step. 2 Check media setting Too much ink is discharged to the media. 1 Check paper weight setting from System menu and correct it if it is wrong. Media Type (page 15-13) Media Type (page 15-16) Paper Weight (page 15-14) Paper Weight (page 15-17) 2 In case that no improvement is observed, then go to next step. 3 Check paper size When using paper of width A3 (297 mm)/Ledger (11") or wider, and there are holes or a cut shape on the right side, ink may adhere to the following paper. 1 Change to paper without holes or a cut shape, or reverse the orientation of the loaded paper. 2 In case that no improvement is observed, then go to next step. 4 Paper load check Coated face is not set as print face in inkjet paper. 1 Set print face correctly. Print face has to be upside on multi purpose tray or optional paper feeder, and downside in cassette of main unit. Loading Paper (page 7-17) 2 In case that no improvement is observed, then go to next step. 19-17
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