Kyocera TASKalfa Pro 15000c Pro 15000c Basic Operation Guide - Page 571
Leading edge of the paper becomes soiled in duplex printing, Check print coverage, Check paper
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Troubleshooting > Troubleshooting When Printing or Copying Image 5 Check print coverage The print mode is not set correctly when printing an original with high coverage on inkjet matte paper. 1 Select [High Print Coverage Mode] to print an original with high coverage on inkjet matte paper. Inkjet Matte Paper Action (page 15-20) 2 In case that no improvement is observed, then go to next step. 6 Check paper Paper get moisture since it is stored in high humidity environment. 1 Output with out of box paper. 2 In case that no improvement is observed, then go to next step. 7 Check paper If there are any torn, holes, or watermarks on the paper, the felled ink on the paper path may adhere to the following paper. 1 If there are any torn, holes, or watermarks on the paper, replace with the new paper. 2 In case that no improvement is observed, then go to next step. 8 Check usage environment Not use in recommended condition. 1 Change room temperature and humidity condition to properly. 2 Otherwise move machine to recommended condition. 3 In case that no improvement is observed, contact your dealer or service representative. Leading edge of the paper becomes soiled in duplex printing When printing a document with a partially high coverage, curling occurs locally, and the leading edge gets dirty when the curled paper touches the print head. 1 Check print mode Ink saving mode "Eco mode" is active. 1 Set [EcoPrint] to [Off] from System menu. EcoPrint (page 15-44) 2 In case that no improvement is observed, then go to next step. 2 Check printer driver setting The margin at the trailing edge of the 1st side (front side) is 4 mm or less. 19-18
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