Kyocera TASKalfa Pro 15000c Pro 15000c Basic Operation Guide - Page 573
Ink bleed, Check media setting, Execute print head cleaning, Check paper, Paper change
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Troubleshooting > Troubleshooting When Printing or Copying Image Ink bleed 1 Check media setting Thick paper setting is selected for normal paper and landing accuracy get worse because the gap, throw distance is wider than it should be. 1 Check paper weight setting from System menu and correct it if it is wrong. Media Type (page 15-13) Media Type (page 15-16) Paper Weight (page 15-14) Paper Weight (page 15-17) 2 In case that no improvement is observed, then go to next step. 2 Check media setting Discharged ink is not proper amount since inkjet matte paper setting is selected for plain or inkjet paper. 1 Check media type setting on screen and correct it if it is wrong. Media Type (page 15-13) Media Type (page 15-16) 2 In case that no improvement is observed, then go to next step. 3 Execute print head cleaning Landing point is shifted because of high viscosity. 1 Execute print head cleaning from System menu. Head Cleaning (page 18-9) 2 In case that no improvement is observed, then go to next step. 4 Check paper Paper get moisture since it is stored in high humidity environment. 1 Output with out of box paper. 2 In case that no improvement is observed, then go to next step. 5 Paper change Ink infiltrate sideways with paper that is quick infiltration. 1 Change paper with slow infiltration. 2 In case that no improvement is observed, contact your dealer or service representative. 19-20
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