Nokia E5-00 Nokia E5-00 User Guide in US English - Page 216

216 Troubleshooting Menu > Ctrl. panel > Connectivity > Conn. mgr. and Active data connections > Options > Details. Check also the following: you have the correct WPA mode (preshared key or EAP), you have disabled all EAP types that are not needed, and all the EAP type settings are correct (passwords, user names, certificates). Q: Why can't I select a contact for my message? A: The contact card does not have a phone number, an address, or an e-mail address. Select Menu > Contacts, and edit the contact card. Q: The note Retrieving message is shown briefly. What is happening? A: The device is trying to retrieve a multimedia message from the multimedia messaging center. This note is shown if you have selected Menu > Messaging and Options > Settings > Multimedia message > Multimedia retrieval > Always automatic. Check that the settings for multimedia messaging are defined correctly and that there are no mistakes in phone numbers or addresses. Q: How can I end the data connection when the device starts a data connection again and again? A: The device may be trying to retrieve a multimedia message from the multimedia message center. To stop the device from making a data connection, select Menu > Messaging and Options > Settings > Multimedia message > Multimedia retrieval > Manual to have the multimedia messaging center save messages to be retrieved later, or Off to ignore all incoming multimedia messages. If you select Manual, you receive a notification when there is a new multimedia message that you can retrieve in the multimedia message center. If you select Off,