Cisco 7925G Administration Guide - Page 180
Viewing Call Statistics, SETTINGS, > Status, Call Statistics
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Viewing the Phone Status Menu Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Call Statistics You can access the Call Statistics screen on the phone to display counters, statistics, and voice quality metrics in these ways: • During call-You can view the call information by pressing the Select button twice rapidly. • After the call-You can view the call information captured during the last call by displaying the Call Statistics screen. Note You can remotely view the call statistics information by using a web browser to access the Streaming Statistics web page. For more information about remote monitoring, see Chapter 9, "Monitoring the Cisco Unified Wireless IP Phone Remotely." A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even though the call is still connected. When the call resumes, a new voice packet stream begins, and the new call data overwrites the former call data. To display the Call Statistics screen for information about the last voice stream, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Press SETTINGS > Status. Scroll to and select Call Statistics; the list of statistics appears. Use the Navigation button to scroll through the items in the Call Statistics screen. Table 8-6 describes the items that appear in this screen. To exit the Call Statistics screen, press the Back softkey. Table 8-6 Call Statistics Items Item RxType TxType Rcvr Size Sender Size Rcvr Packets Description Type of voice stream received (RTP streaming audio): G.729, G.722/iLBC, G.711 u-law, G.711 A-law, or Lin16k. Type of voice stream transmitted (RTP streaming audio): G.729, G.722/iLBC, G.711 u-law, G.711 A-law, or Lin16k. Size of voice packets, in milliseconds, in the receiving voice stream (RTP streaming audio). Size of voice packets, in milliseconds, in the transmitting voice stream. Number of RTP voice packets received since voice stream was opened. Note This number is not necessarily identical to the number of RTP voice packets received since the call began because the call might have been placed on hold. 8-14 Cisco Unified Wireless IP Phone 7925G Administration Guide for Cisco Unified Communications Manager 7.0(1) OL-15984-01