Cisco 7925G Administration Guide - Page 53

Chapter 2 Overview of the VoIP Wireless Network Site Survey Verification Use the following topics for information about performing the site survey: • Performing a Site Survey Verification, page 2-23 • Using the Neighbor List Utility, page 2-23 • Using the Site Survey Utility, page 2-24 Performing a Site Survey Verification Perform these tasks to verify wireless voice network operation. Check that the wireless IP phones: 1. Associate with all APs in the WLAN. 2. Authenticate with all APs in the WLAN. 3. Register with Cisco Unified Communications Manager. 4. Can make stationary phone calls with good quality audio. 5. Can make roaming phone calls with good quality audio and no disconnections. 6. Can place multiple calls, especially in areas designated for high density use. After phones are installed, request that users report any problems when using their wireless IP phones. When you perform a site survey verification and encounter problems, see the Chapter 10, "Troubleshooting the Cisco Unified Wireless IP Phone 7925G" for assistance with finding the cause of the problem. Related Topics • Using the Neighbor List Utility, page 2-23 • Using the Site Survey Utility, page 2-24 Using the Neighbor List Utility The Neighbor List utility displays a list of the current AP and the closest neighbors tracked by the phone. The phone typically does not scan while it is idle, so often there is only one entry, which is the currently associated AP, in the list. To use the Neighbor List utility, follow these steps: Procedure Step 1 Step 2 Step 3 Configure the Cisco Unified Wireless IP Phone 7925G with the same SSID and encryption/authentication settings as the APs. Power on the phone so that it associates with the WLAN. Choose SETTINGS > Status > Neighbor List. The phone displays the current AP and the closest neighbors. For example: OL-15984-01 Cisco Unified Wireless IP Phone 7925G Administration Guide for Cisco Unified Communications Manager 7.0(1) 2-23