HP 450c Service Manual - Page 13

What Can I do when a System Error Code Appears on the, What can I do to Solve PrintĆQuality Problems? - designjet cartridge error

Get HP 450c - DesignJet Color Inkjet Printer PDF manuals and user guides View all HP 450c manuals
Add to My Manuals
Save this manual to your list of manuals

Page 13 highlights

What Can I do when a System Error Code Appears on the FrontĆPanel Display? Chapter 2 contains a list of system error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared. If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready: D Model and Serial Number of the printer. D Which firmware revision the printer is using. D The complete error code. D The Service Configuration Plot. D The Current configuration sheet. D Which software application the customer is using (name, version, etc.). D Is the problem reproducible by you? D Additional comments about the usage, the setting, etc.. Have you performed a Service Test on the Failed Component/Assembly? If possible, always perform a Service Test on the component/assembly that you are about to replace, just to make sure that is the component/assembly that has failed. If the test on that component/assembly passes, you should NOT replace it. For information on the Service Tests and how to use them ' Chapter 4. Have you Performed the Accuracy Calibration? Is the printer calibrated correctly after replacing a component? Refer to Chapter 5 to check when the Accuracy Calibration is required. What can I do to Solve PrintĆQuality Problems? Whenever an PrintĆQuality problem appears, it is advisable to print the PrintĆQuality Plot to help diagnose the problem. The PrintĆQuality Print will help you differentiate between possible Cartridge errors and other problems such as incorrect frontĆpanel selection, driver or RIP configuration or mechanical problems. For information on solving PrintĆQuality problems ' Chapter 6. Troubleshooting HP DesignJet 430, 450C and 455CA Printers 1-3

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
Troubleshooting
1-3
HP DesignJet 430, 450C and 455CA Printers
What Can I do when a System Error Code Appears on the
FrontĆPanel Display?
Cha*.e, 2 c)(.ai(- a &i-. )f -±-.e’ e,,), c)de- a(d .hei, ,e-*ec.i0e
de-c,i*.i)(- a(d ,ec)’’e(ded c),,ec.i0e ac.i)(-² O(&± .,± )(e ,ec)’’e(ded
ac.i)( a. a .i’e a(d chec% if .he e,,), c)de ha- di-a**ea,ed²
If ±)/ ha0e a( e,,), c)de 1hich i- (). d)c/’e(.ed i( .hi- Se,0ice Ma(/a& ),
±)/ ha0e a( e,,), 1hich ±)/ ca((). ,e-)&0e³ .he( ,e*),. .he e,,), .) .he HP
Re-*)(-e Ce(.e, ), .he (ea,e-. HP S/**),. Office² Whe( ,e*),.i(g .he e,,),³
ha0e .he f)&&)1i(g i(f),’a.i)( ,ead±:
D
M)de& a(d Se,ia& N/’be, )f .he *,i(.e,²
D
Which fi,’1a,e ,e0i-i)( .he *,i(.e, i- /-i(g²
D
The c)’*&e.e e,,), c)de²
D
The Se,0ice C)(fig/,a.i)( P&).²
D
The C/,,e(. c)(fig/,a.i)( -hee.²
D
Which -)f.1a,e a**&ica.i)( .he c/-.)’e, i- /-i(g ´(a’e³ 0e,-i)(³ e.c²µ²
D
I- .he *,)b&e’ ,e*,)d/cib&e b± ±)/?
D
Addi.i)(a& c)’’e(.- ab)/. .he /-age³ .he -e..i(g³ e.c²²
Have you performed a Service Test on the Failed
Component/Assembly?
If *)--ib&e³ a&1a±- *e,f),’ a Se,0ice Te-. )( .he c)’*)(e(.¶a--e’b&± .ha.
±)/ a,e ab)/. .) ,e*&ace³ j/-. .) ’a%e -/,e .ha. i- .he c)’*)(e(.¶a--e’b&±
.ha. ha- fai&ed²
If the test on that component/assembly passes, you
should NOT replace it.
F), i(f),’a.i)( )( .he Se,0ice Te-.- a(d h)1 .)
/-e .he’
'
Cha*.e, 4²
Have you Performed the Accuracy Calibration?
I- .he *,i(.e, ca&ib,a.ed c),,ec.&± af.e, ,e*&aci(g a c)’*)(e(.? Refe, .)
Cha*.e, 5 .) chec% 1he( .he Acc/,ac± Ca&ib,a.i)( i- ,e+/i,ed²
What can I do to Solve PrintĆQuality Problems?
Whe(e0e, a( P,i(.3Q/a&i.± *,)b&e’ a**ea,-³ i. i- ad0i-ab&e .) *,i(. .he
P,i(.3Q/a&i.± P&). .) he&* diag()-e .he *,)b&e’² The P,i(.3Q/a&i.± P,i(. 1i&&
he&* ±)/ diffe,e(.ia.e be.1ee( *)--ib&e Ca,.,idge e,,),- a(d ).he, *,)b&e’-
-/ch a- i(c),,ec. f,)(.3*a(e& -e&ec.i)(³ d,i0e, ), RIP c)(fig/,a.i)( ),
’echa(ica& *,)b&e’-² F), i(f),’a.i)( )( -)&0i(g P,i(.3Q/a&i.± *,)b&e’-
'
Cha*.e, 6²